i keep getting Error Code BLZBNTAGT0000096A an internal error has occurred idk what this means at all i have done what the error code tells me uninstall b. net ect still get this i cant update my wow or repair the files or when i can repair the files it will crash and say oops something when wrong about 45 min later and 80% threw the repair. at this point i give up and have no clue what to do now when i go to uninstall the game to reinstall it says i cant due to an internal error ik its not my hard drive as i just bought a new one yesterday and was playing wow fine all day yesterday this morning its just not working
You’ll want to take this to the Tech Support forum
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Hey, Uptownmonk! This error is usually an issue with the Blizzard Application or how and where the application is installed.
- Ensure the Blizzard Application is installed on the main OS drive (Most systems should be on the C:\ drive).
- Close background applications. If you have any back up software such as Acronis, it could cause this error. Try temporarily disabling any backup software.
- Check that proxy settings are disabled
- Troubleshoot security applications
- Try uninstalling or reinstalling the game on a New Admin account.
If this was or is installed on an external harddrive this could cause issues. Our games are only supported to run on internal NTFS drives for Windows or APFS/HFS+ drives on Macs.
If the issue continues, could you include a DxDiag file? Copy and paste the text file created and paste it between two ~~~ like so:
~~~
DxDiag Here
~~~
If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)