Error 132 random disconnect

Support Technical Support
1

I keep getting error 132 and disconnects even after a clean install of wow.
DxDiag below

------------------
System Information
------------------
      Time of this report: 3/24/2019, 09:48:46
             Machine name: DESKTOP-DT0ALFA
               Machine Id: {F6DFCD97-954F-42DF-933A-8499620AFB27}
         Operating System: Windows 10 Home 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
                 Language: English (Regional Setting: English)
      System Manufacturer: ASUSTeK COMPUTER INC.
             System Model: GL753VE
                     BIOS: GL753VE.306 (type: UEFI)
                Processor: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8076MB RAM
                Page File: 5449MB used, 11843MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
           DxDiag Version: 10.00.17763.0001 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: Intel(R) HD Graphics 630
        Manufacturer: Intel Corporation
           Chip type: Intel(R) HD Graphics Family
            DAC type: Internal
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_8086&DEV_591B&SUBSYS_15901043&REV_04
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 4166 MB
    Dedicated Memory: 128 MB
       Shared Memory: 4038 MB
        Current Mode: 1920 x 1080 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.636719,0.347656), Green(0.333984,0.627930), Blue(0.154297,0.049805), White Point(0.313477,0.329102)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: unknown
          Monitor Id: LGD04E8
         Native Mode: 1920 x 1080(p) (60.020Hz)
         Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e328441500a1789d\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e328441500a1789d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e328441500a1789d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e328441500a1789d\igd12umd64.dll
 Driver File Version: 21.20.0016.4599 (English)
      Driver Version: 21.20.16.4599
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.1
 Graphics Preemption: Triangle
  Compute Preemption: Thread
            Miracast: Supported
 Hybrid Graphics GPU: Integrated
      Power P-states: Not Supported
      Virtualization: Not Supported
          Block List: No Blocks
  Catalog Attributes: N/A
   Driver Attributes: Final Retail
    Driver Date/Size: 1/31/2017 7:00:00 PM, 94234216 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B78E66-1A5B-11CF-0462-8035BFC2D835}
           Vendor ID: 0x8086
           Device ID: 0x591B
           SubSys ID: 0x15901043
         Revision ID: 0x0004
  Driver Strong Name: oem12.inf:5f63e53499417f2d:iKBLD_w10_DS:21.20.16.4599:pci\ven_8086&dev_591b&subsys_15901043
      Rank Of Driver: 00D10001
         Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  DXVA2_ModeVP8_VLD  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
        D3D9 Overlay: Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 3
            MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB
         MPO Stretch: 5.000X - 0.334X
     MPO Media Hints: 
         MPO Formats: YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
    PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB
 PanelFitter Stretch: 5.000X - 0.334X

           Card name: NVIDIA GeForce GTX 1050 Ti
        Manufacturer: NVIDIA
           Chip type: GeForce GTX 1050 Ti
            DAC type: Integrated RAMDAC
         Device Type: Render-Only Device
          Device Key: Enum\PCI\VEN_10DE&DEV_1C8C&SUBSYS_15901043&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 8059 MB
    Dedicated Memory: 4021 MB
       Shared Memory: 4038 MB
        Current Mode: Unknown
         HDR Support: Unknown
    Display Topology: Unknown
 Display Color Space: Unknown
     Color Primaries: Unknown
   Display Luminance: Unknown
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_9b1341e92276ee7c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_9b1341e92276ee7c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_9b1341e92276ee7c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvam.inf_amd64_9b1341e92276ee7c\nvldumdx.dll
 Driver File Version: 24.21.0013.9924 (English)
      Driver Version: 24.21.13.9924
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.4
 Graphics Preemption: Pixel
  Compute Preemption: Dispatch
            Miracast: Not Supported by Graphics driver
 Hybrid Graphics GPU: Discrete
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:False 
   Driver Attributes: Final Retail
    Driver Date/Size: 9/4/2018 7:00:00 PM, 952800 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: Unknown
           Vendor ID: 0x10DE
           Device ID: 0x1C8C
           SubSys ID: 0x15901043
         Revision ID: 0x00A1
  Driver Strong Name: oem38.inf:0f066de3c40b70ad:Section194:24.21.13.9924:pci\ven_10de&dev_1c8c&subsys_15901043
      Rank Of Driver: 00D10001
         Video Accel: Unknown
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  
      Deinterlace Caps: n/a
        D3D9 Overlay: Unknown
             DXVA-HD: Unknown
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 0
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
            Description: Headset Earphone (SteelSeries Arctis 7 Chat)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_1038&PID_1260&REV_0116&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 10.00.17763.0001 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 9/14/2018 12:00:00 AM, 191488 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0235&SUBSYS_10431590&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.8564 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/30/2018 12:00:00 AM, 6420864 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Headphones (SteelSeries Arctis 7 Game)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: USB\VID_1038&PID_1260&REV_0116&MI_03
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 10.00.17763.0001 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 9/14/2018 12:00:00 AM, 191488 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Headset Microphone (SteelSeries Arctis 7 Chat)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 10.00.17763.0001 (English)
      Driver Attributes: Final Retail
          Date and Size: 9/15/2018 02:28:15, 191488 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.8564 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/1/2018 02:38:22, 6420864 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: USB2.0 HD UVC WebCam
               Category: Camera
           SymbolicLink: \\?\usb#vid_0bda&pid_57f6&mi_00#6&2bd19e1f&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
               Location: Front
               Rotation: 0
           Manufacturer: Microsoft
             HardwareID: USB\VID_0BDA&PID_57F6&REV_0003&MI_00,USB\VID_0BDA&PID_57F6&MI_00
             DriverDesc: USB Video Device
         DriverProvider: Microsoft
          DriverVersion: 10.0.17763.348
      DriverDateEnglish: 6/21/2006 00:00:00
    DriverDateLocalized: 6/21/2006 12:00:00 AM
                Service: usbvideo
                  Class: Camera
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: USB2.0 HD UVC WebCam
                 Parent: USB\VID_0BDA&PID_57F6\200901010001
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: WdmCompanionFilter
                  Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\AiCharger,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: n/a
          SensorGroupID: n/a
                   MFT0: n/a
                   DMFT: n/a
    CustomCaptureSource: n/a
  DependentStillCapture: n/a
     EnablePlatformDMFT: n/a
              DMFTChain: n/a
 EnableDshowRedirection: n/a
     FrameServerEnabled: n/a
        AnalogProviders: n/a
             ProfileIDs: n/a

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: HIDI2C Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x04F3, 0x3045
        FF Driver: n/a

      Device Name: Game Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x258A, 0x1007
        FF Driver: n/a

      Device Name: Game Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x258A, 0x1007
        FF Driver: n/a

      Device Name: Game Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x258A, 0x1007
        FF Driver: n/a

      Device Name: Game Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x258A, 0x1007
        FF Driver: n/a

      Device Name: ASUS Wireless Radio Control
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: ITE Device(8910)
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0B05, 0x1854
        FF Driver: n/a

      Device Name: SteelSeries Arctis 7
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x1260
        FF Driver: n/a

      Device Name: ITE Device(8910)
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0B05, 0x1854
        FF Driver: n/a

      Device Name: ITE Device(8910)
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0B05, 0x1854
        FF Driver: n/a

      Device Name: SteelSeries Arctis 7
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x1260
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub (USB 3.0)
| Vendor/Product ID: 0x8086, 0xA12F
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 9/15/2018 02:28:19, 586552 bytes
| 
+-+ USB Input Device
| | Vendor/Product ID: 0x0B05, 0x1854
| | Location: Port_#0003.Hub_#0001
| | Matching Device ID: USB\Class_03&SubClass_01
| | Service: HidUsb
| | Driver: hidusb.sys, 9/15/2018 02:28:19, 43520 bytes
| | Driver: hidclass.sys, 9/15/2018 02:28:19, 209920 bytes
| | Driver: hidparse.sys, 3/12/2019 15:34:13, 46080 bytes
| | 
| +-+ HID Keyboard Device
| | | Vendor/Product ID: 0x0B05, 0x1854
| | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | Service: kbdhid
| | | Driver: kbdhid.sys, 3/12/2019 15:34:13, 44544 bytes
| | | Driver: kbdclass.sys, 9/15/2018 02:28:19, 67896 bytes
| | 
+-+ USB Composite Device
| | Vendor/Product ID: 0x258A, 0x1007
| | Location: Port_#0006.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 9/15/2018 02:28:19, 179000 bytes
| | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x258A, 0x1007
| | | Location: 0000.0014.0000.006.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 9/15/2018 02:28:19, 43520 bytes
| | | Driver: hidclass.sys, 9/15/2018 02:28:19, 209920 bytes
| | | Driver: hidparse.sys, 3/12/2019 15:34:13, 46080 bytes
| | | 
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x258A, 0x1007
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 9/15/2018 02:28:19, 34816 bytes
| | | | Driver: mouclass.sys, 9/15/2018 02:28:19, 61240 bytes
| | | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x258A, 0x1007
| | | Location: 0000.0014.0000.006.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 9/15/2018 02:28:19, 43520 bytes
| | | Driver: hidclass.sys, 9/15/2018 02:28:19, 209920 bytes
| | | Driver: hidparse.sys, 3/12/2019 15:34:13, 46080 bytes
| | | 
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x258A, 0x1007
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 3/12/2019 15:34:13, 44544 bytes
| | | | Driver: kbdclass.sys, 9/15/2018 02:28:19, 67896 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID-compliant mouse
| Vendor/Product ID: 0x04F3, 0x0000
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 9/15/2018 02:28:19, 34816 bytes
| Driver: mouclass.sys, 9/15/2018 02:28:19, 61240 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 620.7 GB
Total Space: 952.8 GB
File System: NTFS
      Model: HGST HTS721010A9E630

      Drive: D:
      Model: HL-DT-ST DVDRAM GUE1N
     Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.17763.0001 (English), 9/15/2018 02:28:17, 165888 bytes
2

Can you post the complete error its located in the errors folder . which is located in the game folder.

3

Here is her error:

============================================================================== World of WarCraft: Retail Build (build 29814) Exe: C:\Program Files (x86)\World of Warcraft\_retail_\Wow.exe Command: "C:\Program Files (x86)\World of Warcraft\_retail_\Wow.exe" -launcherlogin -uid wow_enus Time: Mar 24, 2019 10:12:05.168 AM User: lecoo Computer: DESKTOP-DT0ALFA ------------------------------------------------------------------------------ This application has encountered a critical error: ERROR #132 (0x85100084) Fatal exception! Program: C:\Program Files (x86)\World of Warcraft\_retail_\Wow.exe ProcessID: 13912 Exception: ACCESS_VIOLATION The instruction at "0x00007ffdb387df23" referenced memory at "0x0000000000000024". The memory could not be "written". <Version> 8.1.5.29814 <Config> Retail <Jira.JiraProjectId> 10900 <Jira.JiraProjectKey> WOW8 <Exception.ProjectId> 10 <Exception.BuildNumber> 29814 <Exception.Branch> 8.1.5 <Application> World of WarCraft <ApplicationType> Client Type: WoW <Executable> Wow.exe Executable UUID: 69FE8EDE-9A2F-4171-B9EA-65612B481F88 <Wow.Platform> X64 <Exception.Platform> Win 10 (64-bit) User: lecoo Computer: DESKTOP-DT0ALFA Virtual Memory: 0.00 MB Free Disk Space: 650.79 GB Exe Built: Mar 21 2019 10:59:34 Init: 000003FF 00000000 App Up Time: 0 days, 0 hours, 0 minutes, 19 seconds System Up Time: 0 days, 0 hours, 30 minutes, 0 seconds <TimingMethod> QueryPerformanceCounter Current Frame: 4 Current Time: 1799607 Current Tick: 305 <SystemResumes> 0 <CharLogins> 0 Addon resource usage (not including lua memory): 0 Number of thread pool threads (Total/HighPriority): 21/7 <LauncherName> Battle.net.exe <Locale.Text> enUS <Locale.Audio> enUS Session Time(hh:mm:ss): 00:00:03 <SessionTime.Grouping> 00:00:00 - 00:14:59 Time in World(hh:mm:ss): 00:00:00 <TimeInWorld.Grouping> 00:00:00 - 00:00:00 Total Time in World(hh:mm:ss): 00:00:00 <TotalTimeInWorld.Grouping> 00:00:00 - 00:00:00 Total lua memory: 5381KB <Addons.Current> (null) <Addons.Current.Function> UNKNOWN <Addons.Current.Object> (null) <Addons.HasAny.Loading> No <Addons.HasAny.Loaded> No <UIReloads> 0 <LuaErrors> 0 <BGDLEnabled> No <IME.Current> "", {00000000-0000-0000-0000000000000000}, inactive <SoundSystem.Restarts> 0 <LoadingScreen.Enabled> No <CombatLogEntry.Current> CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 0, 0 <BrowserProxy.AttemptedConnect> No Number of successful WoWConnections: 1 Battle Tag: n/a Last Known Player: 0000000000000000, (0, 0, 0, 0) Selected Player: 0000000000000000
4 
CVar Settings: 
<CVar.portal> US
<CVar.textLocale> enUS
<CVar.audioLocale> enUS
<CVar.agentUID> wow_enus
<CVar.hwDetect> 0
<CVar.videoOptionsVersion> 21
<CVar.gxApi> D3D12
<CVar.gxMaximize> 1
<CVar.graphicsQuality> 7
<CVar.RAIDgraphicsQuality> 7
<CVar.farclip> 7000.000000
<CVar.horizonStart> 1900.000000
<CVar.particleDensity> 80.000000
<CVar.particleMTDensity> 100.000000
<CVar.waterDetail> 2.000000
<CVar.rippleDetail> 1.000000
<CVar.reflectionMode> 0.000000
<CVar.sunShafts> 2.000000
<CVar.refraction> 2.000000
<CVar.groundEffectDensity> 80.000000
<CVar.groundEffectDist> 200.000000
<CVar.volumeFogLevel> 2.000000
<CVar.projectedTextures> 1.000000
<CVar.shadowMode> 2.000000
<CVar.shadowTextureSize> 2048.000000
<CVar.shadowSoft> 0.000000
<CVar.SSAO> 3.000000
<CVar.DepthBasedOpacity> 1.000000
<CVar.textureFilteringMode> 5.000000
<CVar.terrainLodDist> 500.000000
<CVar.wmoLodDist> 400.000000
<CVar.entityLodDist> 10.000000
<CVar.entityShadowFadeScale> 25.000000
<CVar.terrainMipLevel> 0.000000
<CVar.worldBaseMip> 0.000000
<CVar.OutlineEngineMode> 2.000000
<CVar.lightMode> 2.000000
<CVar.lodObjectCullSize> 18.000000
<CVar.lodObjectCullDist> 30.000000
<CVar.lodObjectMinSize> 0.000000
<CVar.lodObjectFadeScale> 100.000000
<CVar.RAIDfarclip> 7000.000000
<CVar.RAIDWaterDetail> 2.000000
<CVar.RAIDSSAO> 3.000000
<CVar.RAIDDepthBasedOpacity> 1.000000
<CVar.RAIDgroundEffectDensity> 80.000000
<CVar.RAIDgroundEffectDist> 200.000000
<CVar.RAIDshadowMode> 2.000000
<CVar.RAIDterrainLodDist> 500.000000
<CVar.RAIDwmoLodDist> 400.000000
<CVar.RAIDhorizonStart> 1900.000000
<CVar.RAIDentityLodDist> 10.000000
<CVar.RAIDentityShadowFadeScale> 25.000000
<CVar.RAIDterrainMipLevel> 0.000000
<CVar.RAIDworldBaseMip> 0.000000
<CVar.RAIDtextureFilteringMode> 5.000000
<CVar.RAIDprojectedTextures> 1.000000
<CVar.RAIDshadowTextureSize> 2048.000000
<CVar.RAIDshadowSoft> 0.000000
<CVar.RAIDreflectionMode> 0.000000
<CVar.RAIDrippleDetail> 1.000000
<CVar.RAIDsunShafts> 2.000000
<CVar.RAIDparticleDensity> 80.000000
<CVar.RAIDparticleMTDensity> 100.000000
<CVar.RAIDrefraction> 2.000000
<CVar.RAIDOutlineEngineMode> 2.000000
<CVar.RAIDVolumeFogLevel> 2.000000
<CVar.RAIDLightMode> 2.000000
<CVar.RAIDlodObjectCullSize> 18.000000
<CVar.RAIDlodObjectCullDist> 30.000000
<CVar.RAIDlodObjectMinSize> 0.000000
<CVar.RAIDlodObjectFadeScale> 100.000000
<CVar.componentTextureLevel> 0.000000
<CVar.RAIDcomponentTextureLevel> 0.000000
<CVar.weatherDensity> 3.000000
<CVar.RAIDweatherDensity> 3.000000
<CVar.graphicsTextureResolution> 3.000000
<CVar.graphicsTextureFiltering> 6.000000
<CVar.graphicsProjectedTextures> 2.000000
<CVar.graphicsEnvironmentDetail> 7
<CVar.graphicsGroundClutter> 7
<CVar.graphicsShadowQuality> 4.000000
<CVar.graphicsLiquidDetail> 3.000000
<CVar.graphicsSunshafts> 3.000000
<CVar.graphicsParticleDensity> 4.000000
<CVar.graphicsSSAO> 4.000000
<CVar.graphicsDepthEffects> 4.000000
<CVar.graphicsLightingQuality> 3.000000
<CVar.graphicsOutlineMode> 3.000000
<CVar.raidGraphicsTextureResolution> 3.000000
<CVar.raidGraphicsTextureFiltering> 6.000000
<CVar.raidGraphicsProjectedTextures> 2.000000
<CVar.raidGraphicsViewDistance> 7
<CVar.raidGraphicsEnvironmentDetail> 7
<CVar.raidGraphicsGroundClutter> 7
<CVar.raidGraphicsShadowQuality> 4.000000
<CVar.raidGraphicsLiquidDetail> 3.000000
<CVar.raidGraphicsSunshafts> 3.000000
<CVar.raidGraphicsParticleDensity> 4.000000
<CVar.raidGraphicsSSAO> 4.000000
<CVar.raidGraphicsDepthEffects> 4.000000
<CVar.raidGraphicsLightingQuality> 3.000000
<CVar.raidGraphicsOutlineMode> 3.000000
<CVar.playIntroMovie> 8
<CVar.seenAlliedRaceUnlocks> A@@@|B
<CVar.Sound_MusicVolume> 0.40000000596046
<CVar.Sound_AmbienceVolume> 0.60000002384186
<CVar.engineSurvey> 7
<CVar.raidOrBattleCount> 22
<CVar.mouseSpeed> 1
<CVar.lastCharacterIndex> 1
<CVar.screenshotQuality> 10
<CVar.Sound_MasterVolume> 0.16100001335144
<CVar.gameTip> 4
<CVar.CACHE-WQST-QuestV2RecordCount> 37422
<CVar.CACHE-WQST-QuestV2HotfixCount> 5
<CVar.CACHE-WQST-QuestObjectiveRecordCount> 38195
<CVar.CACHE-WQST-QuestObjectiveHotfixCount> 0
<CVar.CACHE-WQST-QuestObjectiveXEffectRecordCount> 12448
<CVar.CACHE-WQST-QuestObjectiveXEffectHotfixCount> 0
<CVar.CACHE-WGOB-GameObjectsRecordCount> 77263
<CVar.CACHE-WGOB-GameObjectsHotfixCount> 5
5

Please try disabling the Discord overlay and grab the updated Nvidia drives here.

If there’s still issues let’s uninstall Sonic Studio 3 and give the game another try.

7

It was the discord overlay. Thank you!

8

Sure thing, glad it worked out :slight_smile: