Error #132 Access Violation Fatal Exception

Oceanictwc-dragonmaw · March 13, 2019, 12:37am

Please help the game is randomly crashing. please review the log.

World of WarCraft: Retail Build (build 29621)

Exe: C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe
Command: “C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe” -launcherlogin -uid wow_enus
Time: Mar 11, 2019 8:13:56.072 PM
User: Removed
Computer: DESKTOP-Removed

This application has encountered a critical error:

ERROR #132 (0x85100084) Fatal exception!

Program: C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe
ProcessID: 14108
Exception: ACCESS_VIOLATION

The instruction at “0x00007ff7db0f6d30” referenced memory at “0x000077f7dc5b61a8”.
The memory could not be “read”.

8.1.0.29621
Retail
<Jira.JiraProjectId> 10900
<Jira.JiraProjectKey> WOW8
<Exception.ProjectId> 10
<Exception.BuildNumber> 29621
<Exception.Branch> 8.1.0
World of WarCraft
Client
Type: WoW
Wow.exe
Executable UUID: AEB43F5B-44D0-464D-84B1-9639EF1533D1
<Wow.Platform> X64
<Exception.Platform> Win 10 (64-bit)
User: Removed
Computer: Removed
Virtual Memory: 0.00 MB
Free Disk Space: 290.90 GB
Exe Built: Mar 5 2019 17:27:43
Init: 000003FF 00000000
App Up Time: 0 days, 0 hours, 22 minutes, 8 seconds
System Up Time: 1 days, 6 hours, 13 minutes, 28 seconds
QueryPerformanceCounter
Current Frame: 94260
Current Time: 108809087
Current Tick: 17
0
1
Addon resource usage (not including lua memory): 0
Number of thread pool threads (Total/HighPriority): 31/15
Battle.net.exe
<Locale.Text> enUS
<Locale.Audio> enUS
Session Time(hh:mm:ss): 00:22:03
<SessionTime.Grouping> 00:15:00 - 00:29:59
Time in World(hh:mm:ss): 00:21:18
<TimeInWorld.Grouping> 00:15:00 - 00:29:59
Total Time in World(hh:mm:ss): 00:21:18
<TotalTimeInWorld.Grouping> 00:15:00 - 00:29:59
Total lua memory: 46525KB
<Addons.Current> (null)
<Addons.Current.Function> UNKNOWN
<Addons.Current.Object> (null)
<Set.Addons.All.Loaded> AdvancedInterfaceOptions
<Set.Addons.All.Loaded> ATT
<Set.Addons.All.Loaded> HHTD
<Set.Addons.All.Loaded> OmniCC
<Set.Addons.All.Loaded> Recount
<Set.Addons.All.Loaded> WorldQuestsList
<Set.Addons.All.Loaded> RENovate
<Set.Addons.All.Unloaded> AdvancedInterfaceOptions
<Set.Addons.All.Unloaded> ATT
<Set.Addons.All.Unloaded> BattleGroundEnemies
<Set.Addons.All.Unloaded> BigDebuffs
<Set.Addons.All.Unloaded> flyPlateBuffs
<Set.Addons.All.Unloaded> GladiatorlosSA2
<Set.Addons.All.Unloaded> Gladius
<Set.Addons.All.Unloaded> GladiusEx
<Set.Addons.All.Unloaded> HHTD
<Set.Addons.All.Unloaded> JaxPartyCastbars
<Set.Addons.All.Unloaded> Kui_Media
<Set.Addons.All.Unloaded> Kui_Nameplates
<Set.Addons.All.Unloaded> Kui_Nameplates_Elite
<Set.Addons.All.Unloaded> Kui_Nameplates_Core_Config
<Set.Addons.All.Unloaded> Kui_Nameplates_Core
<Set.Addons.All.Unloaded> Kui_SpellList_Config
<Set.Addons.All.Unloaded> OmniBar
<Set.Addons.All.Unloaded> OmniCC
<Set.Addons.All.Unloaded> OmniCC_Config
<Set.Addons.All.Unloaded> RangeDisplay
<Set.Addons.All.Unloaded> RangeDisplay_Options
<Set.Addons.All.Unloaded> Recount
<Set.Addons.All.Unloaded> WorldQuestsList
<Set.Addons.All.Unloaded> RENovate
<Addons.HasAny.Loading> No
<Addons.HasAny.Loaded> Yes
2
2
No
<IME.Current> “”, {00000000-0000-0000-0000000000000000}, inactive
<SoundSystem.Restarts> 0
<LoadingScreen.Enabled> No
<CombatLogEntry.Current> CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 2, 2
<BrowserProxy.AttemptedConnect> No
Number of successful WoWConnections: 18
<Realm.Name> Tichondrius
<Realm.IP> 137.221.101.160:3724
<Realm.Version> 8.1.0.29482
<Realm.Flags> 0x00
Battle Tag: Removed
1642
<LocalZone.Name> Port of Zandalar, Zuldazar
<LocalZone.AreaID> 8665
Local Player: Removed, Player-11-0B45938F, (1642, -2027.71, 748.826, 5.93173)
Locked Target: Kuma Longhoof, Creature-0-3022-1642-17418-142970-0000070BC2, (1642, -2000.81, 708.915, 5.9319)
Selected Player: Player-11-0B45938F
<Character.Info.Race> Blood Elf
<Character.Info.Class> Demon Hunter
<Character.Info.Spec> Havoc

CVar Settings:
<CVar.portal> US
<CVar.textLocale> enUS
<CVar.audioLocale> enUS
<CVar.agentUID> wow_enus
<CVar.hwDetect> 0
<CVar.videoOptionsVersion> 20
<CVar.gxApi> D3D12
<CVar.gxMaximize> 0
<CVar.graphicsQuality> 10
<CVar.RAIDgraphicsQuality> 7
<CVar.farclip> 10000.000000
<CVar.horizonStart> 4000.000000
<CVar.particleDensity> 100.000000
<CVar.particleMTDensity> 100.000000
<CVar.waterDetail> 3.000000
<CVar.rippleDetail> 2.000000
<CVar.reflectionMode> 3.000000
<CVar.sunShafts> 2.000000
<CVar.refraction> 2.000000
<CVar.groundEffectDensity> 256.000000
<CVar.groundEffectDist> 320.000000
<CVar.volumeFogLevel> 3.000000
<CVar.projectedTextures> 1.000000
<CVar.shadowMode> 3.000000
<CVar.shadowTextureSize> 2048.000000
<CVar.shadowSoft> 1.000000
<CVar.SSAO> 4.000000
<CVar.DepthBasedOpacity> 1.000000
<CVar.textureFilteringMode> 5.000000
<CVar.terrainLodDist> 650.000000
<CVar.wmoLodDist> 400.000000
<CVar.entityLodDist> 10.000000
<CVar.entityShadowFadeScale> 50.000000
<CVar.terrainMipLevel> 0.000000
<CVar.worldBaseMip> 0.000000
<CVar.OutlineEngineMode> 2.000000
<CVar.lightMode> 2.000000
<CVar.lodObjectCullSize> 14.000000
<CVar.lodObjectCullDist> 30.000000
<CVar.lodObjectMinSize> 20.000000
<CVar.lodObjectFadeScale> 150.000000
<CVar.RAIDfarclip> 7000.000000
<CVar.RAIDWaterDetail> 2.000000
<CVar.RAIDSSAO> 3.000000
<CVar.RAIDDepthBasedOpacity> 1.000000
<CVar.RAIDgroundEffectDensity> 80.000000
<CVar.RAIDgroundEffectDist> 200.000000
<CVar.RAIDshadowMode> 2.000000
<CVar.RAIDterrainLodDist> 500.000000
<CVar.RAIDwmoLodDist> 400.000000
<CVar.RAIDhorizonStart> 1900.000000
<CVar.RAIDentityLodDist> 10.000000
<CVar.RAIDentityShadowFadeScale> 25.000000
<CVar.RAIDterrainMipLevel> 0.000000
<CVar.RAIDworldBaseMip> 0.000000
<CVar.RAIDtextureFilteringMode> 5.000000
<CVar.RAIDprojectedTextures> 1.000000
<CVar.RAIDshadowTextureSize> 2048.000000
<CVar.RAIDshadowSoft> 0.000000
<CVar.RAIDreflectionMode> 0.000000
<CVar.RAIDrippleDetail> 1.000000
<CVar.RAIDsunShafts> 2.000000
<CVar.RAIDparticleDensity> 80.000000
<CVar.RAIDparticleMTDensity> 100.000000
<CVar.RAIDrefraction> 2.000000
<CVar.RAIDOutlineEngineMode> 2.000000
<CVar.RAIDVolumeFogLevel> 2.000000
<CVar.RAIDLightMode> 2.000000
<CVar.RAIDlodObjectCullSize> 18.000000
<CVar.RAIDlodObjectCullDist> 30.000000
<CVar.RAIDlodObjectMinSize> 0.000000
<CVar.RAIDlodObjectFadeScale> 100.000000
<CVar.componentTextureLevel> 0.000000
<CVar.RAIDcomponentTextureLevel> 0.000000
<CVar.weatherDensity> 3.000000
<CVar.RAIDweatherDensity> 3.000000
<CVar.graphicsTextureResolution> 3
<CVar.graphicsTextureFiltering> 6
<CVar.graphicsShadowQuality> 6
<CVar.graphicsParticleDensity> 5
<CVar.raidGraphicsTextureResolution> 3.000000
<CVar.raidGraphicsTextureFiltering> 6.000000
<CVar.raidGraphicsProjectedTextures> 2.000000
<CVar.raidGraphicsViewDistance> 7
<CVar.raidGraphicsEnvironmentDetail> 7
<CVar.raidGraphicsGroundClutter> 7
<CVar.raidGraphicsShadowQuality> 4.000000
<CVar.raidGraphicsLiquidDetail> 3.000000
<CVar.raidGraphicsSunshafts> 3.000000
<CVar.raidGraphicsParticleDensity> 4.000000
<CVar.raidGraphicsSSAO> 4.000000
<CVar.raidGraphicsDepthEffects> 4.000000
<CVar.raidGraphicsLightingQuality> 3.000000
<CVar.raidGraphicsOutlineMode> 3.000000
<CVar.playIntroMovie> 8
<CVar.seenCharacterUpgradePopup> 7
<CVar.expandUpgradePanel> 0
<CVar.Sound_MusicVolume> 0
<CVar.Sound_AmbienceVolume> 0
<CVar.gameTip> 162
<CVar.engineSurvey> 6
<CVar.raidOrBattleCount> 30
<CVar.mouseSpeed> 1
<CVar.CACHE-WQST-QuestV2RecordCount> 37079
<CVar.CACHE-WQST-QuestV2HotfixCount> 0
<CVar.CACHE-WQST-QuestObjectiveRecordCount> 37735
<CVar.CACHE-WQST-QuestObjectiveHotfixCount> 0
<CVar.CACHE-WQST-QuestObjectiveXEffectRecordCount> 12068
<CVar.CACHE-WQST-QuestObjectiveXEffectHotfixCount> 0
<CVar.CACHE-WGOB-GameObjectsRecordCount> 76504
<CVar.CACHE-WGOB-GameObjectsHotfixCount> 0
<CVar.Sound_MasterVolume> 0.5890000462532
<CVar.VoiceOutputVolume> 81
<CVar.Sound_OutputDriverName> Speakers (2- USB Audio Device)
<CVar.seenAlliedRaceUnlocks> A@@@@`
<CVar.lastAddonVersion> 80100
<CVar.uiScale> 0.94999998807907
<CVar.useUiScale> 1
<CVar.Sound_DialogVolume> 1
<CVar.Sound_SFXVolume> 0.30000001192093
<CVar.gxWindowedResolution> 1920x1017
<CVar.graphicsEnvironmentDetail> 10
<CVar.graphicsGroundClutter> 10
<CVar.RenderScale> 1
<CVar.graphicsViewDistance> 10
<CVar.Sound_EnableMusic> 0
<CVar.graphicsSSAO> 5
<CVar.Sound_EnableAmbience> 0
<CVar.Sound_OutputDriverIndex> 3
<CVar.lastCharacterIndex> 1

Installation settings:

UID: wow_enus
Expansion Level: 7
PTR: 0
Beta: 0
ProductCode: ‘WoW’

           GxInfo

D3D12
<Graphics.ShaderModel> dx_5_0

Adapter 0 (Active):
Description: NVIDIA GeForce RTX 2070
<Graphics.PCIIdentifier> VID=0x10DE,DID=0x1F07,REV=0xA1,SSID=0x1301196E
<Graphics.VendorID> 0x10DE
Vid Mem: 8031 MB
Sys Mem: 0 MB
Shared Mem: 16346 MB
Flags: 0x00000000
<Graphics.DX12UMDVersion> 25.21.0014.1891

Adapter 1:
Description: Microsoft Basic Render Driver
Graphics.PCIIdentifier VID=0x1414,DID=0x008C,REV=0x00,SSID=0x00000000
Graphics.VendorID 0x1414
Vid Mem: 0 MB
Sys Mem: 0 MB
Shared Mem: 16346 MB
Flags: 0x00000002
Graphics.DX12UMDVersion 10.0.17134.0112

0
0
0
No

Streaming diagnostics (Errors):

[20190311T19:51:49] {6b0} ERR: … is the leading path component: …/.build.info
[20190311T19:51:49] {6b0} ERR: path normalization failed: …/.build.info
[20190311T19:51:49] {6b0} ERR: version mismatch in shard file ‘…/Data/data/wow-us/lru_shard_0’
[20190311T19:51:49] {6b0} WRN: failed to initialize LRU tracking (E_INTERNAL_DATA_ERROR), proceeding without

Streaming Errors Count: 1
<Streaming.Errors> Yes

Zuvykree · March 13, 2019, 12:49am

Howdy!

This appears to be related to an Access Violation. Your system has been reporting errors for a fair bit of time and I see a lot of them related to this error and memory access. We may be dealing with a third party conflict or a more serious issue. Try the following 3 steps before retesting the game:

Update your Nvidia driver to the latest version Here.
Before you restart the system, make sure it’s in Selective Startup mode this action will help troubleshoot possible third-party conflict programs running in the background.
Before retesting the game perform a full User Interface reset. All your crashes occur with a large number of addons loaded. We need to test without them.

Retest. If the issue continues please post up your Dxdiag for us to review. Copy the dxdiag contents into your reply, highlight the text then select the code block icon </>. This action will help us review the information faster.

Voodulock-stormrage · March 22, 2020, 2:18am

Cant run classic…done every suggestion to fix. Fatal error 132 but retail plays…go figure
38289529-22B2-4C3F-AB91-9C1B8E997AE5
submitted each time

Edited by Blizzard - this topic is being locked as this is an old post which was bumped. Please create your own thread or contact support.

Error #132 Access Violation Fatal Exception

Please help the game is randomly crashing. please review the log.

Exe: C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe Command: “C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe” -launcherlogin -uid wow_enus Time: Mar 11, 2019 8:13:56.072 PM User: Removed Computer: DESKTOP-Removed

Installation settings:

Streaming diagnostics (Errors):

Exe: C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe
Command: “C:\Program Files (x86)\World of Warcraft_retail_\Wow.exe” -launcherlogin -uid wow_enus
Time: Mar 11, 2019 8:13:56.072 PM
User: Removed
Computer: DESKTOP-Removed