The pandemic window is not rewarding gameplay. It’s a superficial internal restriction that adds no benefit to gameplay, and having to pay attention to a pandemic window due to a lack of having anything else to do that is impactful outside of maintaining uptime in Augs kit is not “great design.”
For a relevant anecdote, I used to main frost mage in Shadowlands. While testing on dummies, I noticed that, with the right legos and timing, I could reduce the CD of Icy Veins to the point that it would be available again before its effect was over. IIRC, pressing the ability again before the buff was up gave the full effect of the ability, but cut off the remaining value of the previous buff. It wasn’t additive, it simply reset the buff. Whether it was additive or reset isn’t specifically important.
I was experiencing the result of good game design: skillful play rewarded me with resource abundance and the choice of how to use it. The fun was in attempting to make it work in competitive situations. Having the resource and holding off was beneficial. If used incorrectly, I simply wasn’t afforded the benefit, but I still could expect that my abilities were going to have their full intended effects. Sometimes I would hit Icy Veins again prematurely because an external situation required more of my attention.
Skillful play rewarded me with an abundance of resource without increasing limits on choice, allowing me to stay in a state of flow and focus on what I was playing (pvp, dungeon, etc) and not how I was playing. Outside limiting factors made it so that skillful play was required to implement the reward, but I could always count on my abilities working to their full potential otherwise, and when I could make it work, it was rewarding emotionally. When I couldn’t make it work I had other effective abilities to which I could turn my focus. That is great design.
This is where the pandemic window on Ebon Might falls short of great design. I’m not saying Ebon Might is not strong or effective. I’m not proposing that players aren’t getting used to it the pandemic window and working around it. I’m not saying the playstyle isn’t intended to be lackluster outside of Ebon Might. I’m saying the pandemic window provides no benefit to gameplay. It is a superficial limit of resource/choice in its current implementation and interrupts player flow. Playing well actually punishes the player by reducing resources. It’s an annoyance, not a reward.
This could perhaps be alleviated somewhat by having the choice to focus on something else impactful outside of Ebon Might. But in its current iteration, if you aren’t maintaining uptime, Augmentation has nothing to add that feels impactful or useful in its kit. That may well be intended: having nothing worthwhile to add frees up the players attention to focus on the pandemic window. Except that still takes players’ attention away from the actual game.
You can call that a skill issue. Players can get used to it, work around it, and the class will still be powerful. That doesn’t mean it’s “great design”. That means it’s missing something to the point the designers implemented a superficial limitation that players must work around in order for the class to feel engaging.
That doesn’t make me bad. And it doesn’t mean the class fails to ever be fun. It makes me a regular player who just thinks the class could be smoother and more fun, and my experience is not an isolated one.
Aug is still fresh out of the oven. In time the designers will find new ways for players to experience this class. I’m looking forward to see what they decide to do. In the meantime, I’ll focus on prevoker and level my other alts.