So i spend over 20 hours getting the earthen race unlocked then i bought the upgrade to get the lvl 70 boost to find out if yoou have basic that upgrade dosnt give you a boost token so i then bought the boost token to find out it bugged my timewalker que to where i cannot do timewalker dungeons and everytime i look at my ticket they have moved the response time another hour or 2 up the list so im being ignored because they dont want to deal with the issue how can i esscalate this issue i will try calling them monday i guess idk how to get this to somoone who is doing thier job other than that.