Without being able to tell what’s causing it, while running lowbie dungeons with a friend on our new characters we found that occasionally we would just not get quest credit for kills that we know we participated in with the quest in our logs.
While fighting “Captain” Cookie in Deadmines, I got no credit and therefore couldn’t complete the final quest in the dungeon’s chain, though my friend did get credit.
Similarly in Shadowfang Keep, I got no credit for killing Baron Ashbury despite having the quest in my logs while my friend did, and later on in the dungeon he got no credit for killing Lord Godfrey (I couldn’t confirm if this was I was affected, as I couldn’t even progress to that part of the chain due to losing credit for the Ashbury kill).
As far as I’ve seen, we can still loot the mobs even if not given quest credit, and receive loot as if they were killed normally. We’ve found nothing that “triggers” this bug so to speak, and it appears to be completely random. This is very frustrating as it can prevent us from getting a large chunk of exp if it happens early on into a dungeon that has a chain of quests through all the bosses (Such as Deadmines, Shadowfang, etc.)
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I also experienced this in the deadmines last night with captain cookie. Figired I would try running it again this evening. Hope blizzard fixes this
Adding to this, as well, while doing the new Assault in Uldum, several players (myself included) reported rares around the zone not giving credit for the “kill 4 rares” quest. Killing them after they’d respond doesn’t fix the issue, and if it happens to much, you can just get screwed out of being able to complete the quest and collect your essence.
I’ve had this issue today as well. Baron Ashbury just did not appear for me to be able to kill. It will not let me complete this quest although I have done everything in it but Ashbury. Very frustrating.
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did you walk into the dungeon, or were you trying to complete it after entering SKF via the holiday event?
This apparently still appears to be a problem. Just finished SFK from start to finish and got credit for all kills except Lord Walden. I probably even did the killing blow. I turned in a quest after picking up a book in the room with the worgen that appears, but when we kill the last boss at the end of the dungeon all I was presented with was a grey question mark. When I went back to the empty room, the map still had a golden 1 on Walden saying 0/1. Fail…
BTW - i was on my newly created 21st level Vulpera and queued using the dungeon finder.
Yeah, this is still a problem. Some friends and I are grinding through classic dungeons to level alts but every other dungeon is bugged to where we are killing the bosses but not getting credit towards quest completion.
March 2021, still having issues with Lord Walden. WOW has yet to fix this bug. Sheesh
Same exact issue as Moradrah above while doing Shadowfang. after killing Lord Waldon, no credit or kill register …quest remains unfullfilled/grey question mark …empty room and at the end after killing final boss
I just did this dungeon and I didn’t get credit for killing lord walden either. I can’t believe this is still a known issue over 2 years later 
Feb 2023, Walden is dead but I didn’t get credit for killing him. Sheesh.
Yep, no credit for Walden. 2023.
It is currently July 4th, 2023 and two days in a row I can’t get Captain Cookie.
I faced the same issue in Sarkareth heroic boss fight and also saw a bunch of people in these runs that faced the same. I even created a post in this forum about this.
Oct 2023 still the same. kekw