After finishing the new mega-dungeon Dawn of the Infinite, I was rewarded with the Infinite Scales appearance for my Renewed Proto-Drake. After learning the customization, no changes to my Renewed Proto-Drake will save at the Rostrum of Transformation.
I can still update and change the appearances and skins of all my other dragonriding mounts.
Edit: To add more data. It appears the problem is specific to the character that actually learned the new customization, as I can use the Infinite skin on my alts. I’ve disabled all addons and logged in “clean”.
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I wonder if this is specific to the Renewed Proto-Drake. I have the Infinite Scales for the Highland Drake and it does not experience this issue.
Just added some context as I’m testing. it doesn’t appear to be drake specific. More Drake+Character specific.
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Same happening to me…Can make the change on all my alts no problem. Only the toon that actually earned it can’t use it. Cant make any changes on Renewed Proto-Drake at all. Hitting accept makes a noise and does nothing else.
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I haven’t tested on any other characters but it seems worth noting that I’m able to customize the Highland Drake on the character I earned the Infinite Scales on.
I also can not use the Infinite Scales on my renewed proto-drake: it’s not an option that appears at all. I don’t have any alts to test on to see if they can use it though.
I found out the issue for myself, I hope it’ll work for y’all, too.
When the bug happens and you cannot confirm your changes to the protodrake, I checked through all my customization options and found out that something was UNSELECTED. I guess WoW didn’t know how to handle not being able to accept something when you have an option unselected, so make sure all options you have are selected to accept the new infinite scales option.
I got the proto drake version last night and was able to use it once. I went and purchased a few armor colors and when I went to throw them on, the infinite scales shows as “locked”. The dragon model shows as all white (no textures) with only the stuff i change actually changing back to normal. When I try and accept it doesn’t let me. HELP! I opened a ticket but the ticket system is garbage these days. They never bother to read through the whole issue and send you to some bogus link.