Getting pretty tired of Blizzards garbage they have reverted to these days. Back in the day we used to be able to submit a ticket and receive a reply IN GAME as a whisper within an hour. This useless blanket style reply saying to report to a bug report forum IS NOT how a multibillion dollar company should be handling their customers.
Now that that is out of the way, up the flipping drop rate for the dragon shard of knowledge, or at least give us a real freaking answer in your reply with an explanation. RNG does NOT explain why i have done over 100 dungeons this past week, every weekly event that gives a chest, looted thousands of dirt piles (only ever gotten 1 out of dirt piles almost 2 weeks ago) and killed hundreds of rares and gotten 2 dragon shards of knowledge. It’s almost as bad as getting Whetstone to drop, done CoS almost 100 times and i still haven’t seen the stupid trinket drop.
Blizz has turned this game into a flat out grind for stupid crap like that. Need to implement like a system to increase the drop chance of specific items wanted for each dungeon ran like that. The way this teir is going, I don’t know about anyone else, but I’m losing interest in grinding, I’d rather enjoy a game, grinding is not enjoyable.