Do you need the expansion pack to unlock the Vulpera?

So I finally completed the “sands of time” quest line and got the achievement, but I still can’t make a Vulpera character. I was told that you no longer need to be exalted, which I can see it’s no longer a requirement, so I’m not sure why I can’t make a character. The only thing I can think of is that I don’t have BFA purchased. Do I need to have the expansion purchased or is the monthly subscription enough? I was hoping since it’s not the newest expansion that it would be covered under the subscription. TIA!

Don’t know if you’ve figured this out yet or not, but go to They have a full walk through that will tell you what you need to do.