Do we know anything about whether guild banks are fixed or not?

[Sendryn-sentinels]

I’ve still got mine shut down, it’s still “empty” with the disappearing items not showing.

Is this something we’ve had any word on? And what do I do about those “empty” slots? Do I just stop caring, lose those items and just use the bank again? What happens if we put new stuff on top of what’s “missing?” Do we lose the new stuff?

Has anyone heard anything? My guild wants to put gems, enchants, flasks, potions, etc. in there… and I don’t know if I should open it back up or not.

[Rilota-moon-guard]

They havent said anything. Use it at your own risk i guess

[Sendryn-sentinels]

Lovely.

[Rabititus-shuhalo (Rabititus)]

@Sendryn-sentinels

Is this something we’ve had any word on?

There’s a post about it in the bug forums, 2000+ replies, not one of them blue. There are links from the EU forums stating it’s a known issue and they are working on it. Sad a blue has yet to speak up there.

Guild bank missing items - what happened?

2000 responses and yet still no update on this i had a bank full of rare toot and items no longer attainable probably worth millions just all gone and not 1 word 2000 responses later the forums manager should be very disappointed with him self

[Sendryn-sentinels]

Thanks for the info! Frustrating that only EU gets updates on this.

[Rabititus-shuhalo (Rabititus)]

Exactly, we want to use the guild bank, but I don’t know if doing so will create a bigger problem. Like old stuff being restored (if it ever does happen) overwriting entries in the database currently being used by current items.

Yea, I’m miffed about the old stuff being gone. Losing current things… how would that make you feel?

[Sendryn-sentinels]

That’s where I’m at, too! Bleh.

[Lorelaî-stormrage]

Sendryn! They provided an update!

Guild Bank Missing Items Update

About a week after we launched patch 11.0.2 in August, we began receiving reports of an issue where some players were discovering items missing from their guild banks. As we investigated over the next couple of days, we found the culprit—a technical update that was made to support cross-realm guilds. An unexpected bug caused one of our maintenance processes to make some items disappear. Many of these items were related to professions materials from prior expansions, but it was possible for play…

[Sendryn-sentinels]

Yeah… I was afraid of this…

@Linxy

Due to how some of the data was lost, we’ve reached a point where the result will be an incomplete restoration for some guilds, and we do not have a way to restore the remaining missing items for them.