Disconnects every 8.5 minutes

I am at my wits end here. None of my other online games do this. Every 8.5 minutes on the dot (doesnt matter if I log into a different character), I get a disconnect, my internet stalls, and then I can log back in.

I have deleted my WTF and Cache. I have turned off addons. I have lowered graphics settings. I have used a wired connection. I have preempted a disconnect by turning my wifi off and on again quick enough to stay connected, and still get booted. I have scanned and repaired. I have reinstalled entirely. I have power cycled my router and machine several times. I have reinstalled my graphics driver, and I even rolled it back, because this issue started happening the day after I updated that.

Nothing I do seems to work. Even switching to classic wow, this happens. doesnt happen with any other game.

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WoW can’t turn off your internet. I recommend looking at the QoS settings on your router. Or potentially checking Windows Event Viewer → system logs and find out what’s requesting the disconnect.

What type of internet is it?

I’ve been getting this too. I thought it was just my internet but it doesn’t happen with other games.

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I got this problem too. I work in the IT industry as network/systems engineer and I checked every possible method to find out what is causing this and fix it. I have followed everything Blizzard has posted in ticket in the forums. Nothing still not working. So work arounds would be helpful.

I’m not sure why offering troubleshooting advice to someone else is offending you. To narrow down a technical problem, a bit of Q&A has to happen. Maybe the OP wants to figure out the issue vs your approach of disparaging volunteers.

Hyperbolic and false.

This week alone, many players in North America (myself included) ran enough M+ to bypass 2500 rating, cleared most or all of Heroic and a few Mythic bosses, and tried the new delves. If the servers are the issue, how are so many players across multiple servers accomplishing these milestones? Did they suffer through unplayable freezing, lag, and disconnects while doing all that? Of course not.

It’s more likely that players experiencing those problems are running into a routing issue or an overstressed node on the path to Blizzard.

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This is wildly inaccurate. When I broach the topic in /1 in various zones I always get a corroborating response. Something has happened ~patch going live time, and tons of players are affected. Yesterday I disconnected something like 30 times. No exaggeration or hyperbole. I’ve methodically gone through the motions of disabling addons and generally cleaning things up. No avail. D/cs are frequent no matter what I’m doing, including in combat during solo shuffle/blitz. It’s an abject nightmare.

Starlink shows no packet loss, and it isn’t happening with any other devices in the house. It’s your game, and you should be assessing the problem instead of passing it onto a non-existent router issue, which the evidence shows, your customers clearly aren’t having.

Unfortunately satellite is not a reliable gaming network and not supported , simply because it has that built in ping increaser passing data from your modem to the satellite and back. I understand where you live there may not be other alternatives though.

Note: Satellite, mobile phone, and WiMax internet connections are entirely unsupported for PC gameplay

Players rarely complain about great connections, and will often commiserate when things are slow, we get that.

Just FYI, as you appear to be new around these parts. Green posters, Orange and White, the text colors are players, and this is mainly player discussion only.

This is not our game.

Blue posters are Blizzard employees.

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It’s been working perfectly for months. You’re passing the buck. The only thing that’s changed is a patch going live.

When I say “perfectly” I mean 25ms average with zero interruptions. Starlink =/= colloquial “satellite” internet.

I’ve been having a disconnect issue for the past 4 hours. My BNet keeps disconnecting which in turn is causing WoW to disconnect. My computer and internet are working.

The internet is an imperfect thing. You will always find someone who has lag issues in any game that requires an internet connection. Maybe their router is old, their local hub is overloaded, their ISP has maintenance happening, their dog chewed on a cable — it literally could be anything. You may as well be asking if anyone’s had a headache lately. :laughing:

We are fellow players. There’s no one to pass the buck to.

Starlink Internet does not meet the system requirements for WoW. No line-of-sight connections do. Using it is the same as running the game on hardware under minimum specs. Sure, you can do it, but Blizzard isn’t going to look into problems you encounter when playing the game outside their specifications. WoW requires a broadband line connection, as in physical cables from point A to B, etc.

Do tell?? My years as a systems/network admin at Dell Research, Cable Company, etc have just been blown out of the water. Your greatness eludes me.

Well now, well now, here we are. Back years ago I learned the utter frustration of blizz support. I too have been experiencing random disconnects. Me and the wife both. It started for both of us the exact same time also. A week or so ago I think. What are the odds? What are the odds that it would start for both of us?

Maybe it’s my crappy Cisco enterprise switches I go through? No? Maybe it’s that cheap piece of junk Cisco Security Appliance? No? Maybe it’s the computers I built.The only thing installed on it is my gamepad driver and Wow itself. I do my work in Linux. I play games in Windows because I almost have to. So my windows machines stay clean and they are kept cool and I only buy lower wattage CPUs.

I even run Netflow at home (Netflow exports from the last line in my network) and of course monitor my DNS queries. All of “my” traffic is under 1ms response time. I watched it for a couple hours yesterday while the wife played. I watched the response times from her to the switch (ip routing) to the Cisco Sec appliance and out on the Internet and even kept a large packet ping going to google. I watched the drain onto the Ineternet backbone also. Clean as a whistle. She was disconnected at regular intervals. I have “NO” problems with any other game or network based application.

I don’t fault the volunteers. It’s not their fault. It’s rough to volunteer.

I do however blame Blizz for a lot. Not for making mistakes, we all make mistakes. I blame them for being vile, and lying, and manipulation, and not owning up to their mistakes, and forcing disgusting stuff down our throats, and not coming clean about network issue such as this. The list is long.

Hopefully it will be fixed next patch. Until then me and the wife get the pure joy of being disconnect in the middle of something we consider important. Keep up the good customer rapport Blizz. It’s always a good idea infuriate you loyal customers that have played for years. Sure, run them off. Why not.

I’ve played this game for a long time for the cheap pleasure. Quit blaming the customer and fix your problem.

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I posted something similar about a month ago, without any luck:

Try to manually disable/uninstall Windows Xbox Game Bar and turn off shadow play

I played a ton the first week without any problems but starting a few hours ago I’m starting to get a LOT of disconnects. I don’t know how frequent it is, but maybe every 20 minutes or so? I don’t know, but I’m not going to do m+ until this resolves itself as I don’t want to brick someone’s key.

ya tbh im having the same issue rn its bc patch day. constant 600ms but only when i enter solo shuffle or rated arenas 2/3s. this doesnt happen as bad in skrims or bgs. its only happening in rated pvp. they gotta fix this crap already im trying to push today since i got a bunch of time rn

OP’s post was not about whats going on today/right now**

ah, didn’t notice the date…thought it was a current problem…was wondering if other people were having disconnect issues.

ya definitely todays patch disruption… i have constant 5-14ms on LoL just played 2 30min games with no issues at all. i even tested it on cata classic and wasn’t having issues either.

its not even bad on retail UNTIL i load into a rated arena… i wanna play so bad rn :frowning:

Should clarify here: a new monitor of all things has permanently resolved the issue.

Put that in your backpocket.

Upvote. Issue has not been resolved.

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