Disconnected WOW51900319 every two minutes

Support Technical Support
1

I am being disconnected every two minutes and get Error 51900319. I have tried all of the online suggestions.

Blizzard please help!!!

1 Like
2

I get that error also. Maybe not every two minutes but enough to be aggravating.
Have no idea on how to fix it or what to do about it.

1 Like
3

Start here -
https://us.forums.blizzard.com/en/wow/t/common-connection-and-latency-issues/15417

4

I’m having the same issues. I had no issues through 5:30 pm EST, logged off for an hour and a half, and can’t get back in.

5

Another day of not being able to play any more than a few minute spurts because of continuing disconnects.

I had my ISP run tests on my cable modem/router to see if that was the problem.
It checked out fine.

Is there any way to pause my subscription until this problem gets solved? I hate the thought of paying for a game I can’t play!

Thank you for your efforts Zungar!! Nothing there worked for me!!!

1 Like
6

If you can, run the winmtr test described, a d post the results here.

7

Asukazil, would you happen to have Killer Network Adapters on the system? There’s been some reported issues where the steps on this post will resolve the disconnection error.

3 Likes
8

I’m having the same issue. As soon as it goes to load my characters it dumps me with the same error code. Beyond frustrated.

1 Like
9

Thanks! It worked for me. Was going nuts trying to figure out what was going on!

10

No killer card here. Actually never even heard of one before.

11

If the Killer work around didn’t fix you up because you don’t have that network card, let’s run the WinMTR like Zungar mentioned earlier - it’s a good tool for us to look for problems between your house and our servers. Run this while playing until you catch a disconnect, then run it for 5 more minutes. If you post the results here we can inspect them for more problems.

12

This worked for me, thank you so very much.

13

Currently getting the WOW51900319 disconnection error approximately every 20 minutes. Here are the results from WinMTR:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
dsldevice.attlocal…net - 1 4847 4846 0 0 169 1
104-188-116-1.lightspeed…hstntx.sbcglobal…net - 1 4864 4845 0 1 46 1
71.149.39.82 - 1 4864 4846 0 2 40 2
71.144.129.108 - 85 1127 172 0 4 36 4
12.83.86.145 - 1 4857 4843 0 5 70 4
gar3.auttx.ip.att…net - 1 4856 4842 0 8 44 8
12.244.90.238. - 1 4848 4843 0 9 44 8
ae1-br01-eqda6.as57976…net - 1 4848 4843 0 32 168 29
et-0-0-4-br01-eqch2.as57976…net - 1 4805 4800 0 52 3519 31
be1-pe02-eqch2.as57976…net - 1 4848 4843 0 30 113 30
24.105.62.129 - 1 4848 4843 0 31 112 32
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

When using VPN service the connection remains consistent without disconnection from WoW. Here is the WinMTR of that connection:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
10.202.0.1 - 0 3377 3377 9 23 1748 10
172.17.42.1 - 0 3377 3377 9 22 1768 10
v104.ce01.dal-12.us.leaseweb…net - 1 3373 3372 9 23 1679 54
ae-3.br01.dal-10.us.leaseweb…net - 1 3369 3367 0 24 1958 30
xe-2-0-0.bb10.dal-10.leaseweb…net - 1 3373 3372 0 25 1604 55
eqix-da1.blizzard…com - 1 3373 3372 0 26 1572 29
ae1-br01-eqda6.as57976…net - 1 3373 3372 0 61 1562 46
et-0-0-4-br01-eqch2.as57976…net - 1 3345 3343 0 68 3078 61
be1-pe01-eqch2.as57976…net - 1 3369 3367 0 59 1434 49
chi-eqch2-ia-bons-02.as57976…net - 1 3369 3367 0 61 1402 57
24.105.62.129 - 1 3370 3368 0 58 1435 46
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

14

I have the same issue, 5 months now, Tech support is clueless and done really care one way or another, it is a WOW issue not you, i have bought a new modem ,router, two in fact, and a new tower, and through all that, i still have the issue, ohh and BLIZ tech, suggested me to replace all of what i stated, so, 1,350.00 USD later, and the same issue, don’t fall for these idiots, none of them even know what to do, and most likely got fired from the GEEK SQUAD

1 Like
15

Please refrain from derailing the thread. If you are having a issue please start your own thread thank you.

16

Hello there I fixed it here.

I was getting random disconnects since 8.1 - I Fixed this issue by changing my MTU as this user demonstrate here.

In my case i changed to 1454. You have to test you connection to see which number goes for you. I follow this exemple its in portuguese. You can check on youtube for another exemples.

I Can’t believe its normal here now… before, i was getting disconnect every 10 ~ 20 min. Its not cool to do a Raid or Dungeon knowing that you can have a Random Disconnect and log back dead :frowning:

Good Luck and Cya (sorry bad english :smile:)

17

This actually worked for my buddy. He was getting very even 3-4 minute interval dc’s both at login and in game. He is now in queue for 15 min with no dc’s. Thank you for the information. You should put this as a FAQ answer somewhere.