50 Bronze Celebration Tokens disappeared during Warband transfer. After clicking the transfer button it seemed to hang up, so I exited the tab. When I reopened to try again, the currency was missing from both characters. The log shows that it was successfully transferred though.
GM was unhelpful in game and said to report to do a bug report. They weren’t willing to compensate me for the lost currency.
Yep. Has been happening for a while, and just happened to me again today. Luckily it was only 2k Resonance Crystals. The only thing I can think of to mitigate the issue is that when the UI stalls out (you hit transfer and nothing happens), just wait 30-60s until the transfer finishes. Do nothing when this happens. Don’t even move your character.
I just lost 7690 Timewalking badges in the exact same way. GM said there’s nothing they can do in the ticket. They have the log, they can see the balance, and they can see that the numbers don’t add up. How are they nit allowed to restore items their system is responsible for losing?
Very disappointing in deed. I had the same thing happen to my yesterday with all the lag from the broken legion time walking and now I’m out 10k timewalking badges. I knew I should have waited and done smaller amounts. Grrr ridiculous that they can’t restore something like that if you have enough evidence… and they even provided a log, I would have assumed for this type of issue.
So, I am not the only one who lost their Timewalking badges… I had 22k, and while trying to send them to another character in my warband, I lost them all. It’s so frustrating that there is no solution to this problem from a big company like Blizzard.