Did not receive Draconic Hero title after meeting the m+ cutoff last season

Hello,

I submitted a ticket a couple of weeks ago regarding the title and was eventually directed to create a post on this forum.

The issue: I did not receive the Draconic Hero (m+ 0.1% title) after meeting the season 4 cutoff.

I finished season 4 at 3649 m+ score on my evoker Hozah-Illidan.

According to the official blizzard post: M+ Draconic Hero Title – Updated July 23 (Final)
The title cutoff was 3649. I was 3649 at the time of the official blizzard post noting the final cutoff at 3649.

I was told that I should receive the title by TWW official launch by a GM

The GM told me:

"While the cutoffs were announced, the process to send out the titles and achievement are still not fully completed yet, so just hang in there until that’s finished!

If for some reason you still don’t get the title after the full launch of the expansion, you can get back to us so we can investigate further for you."

I reopened the ticket after not receiving the title after the official launch and was directed by another GM to post on this forum to get a reply from the development team.

Thanks in advance.

Same issue here Slaidess-Zul’Jin. No title but had the cutoff rating. Support said they can’t help, need developers to fix.