The guilds are set up for a positive community by people who are planning on staying long -term. We are actively telling people that if they want to play toxic, play somewhere else.
We understand that if we do a good enough job, it’ll actually bring more players and competing guilds. But complaining about that is like saying “I don’t want to earn more money, because I’ll pay more tax.”
Sitting around and whining about problems without taking action is the reason that communities are forced to play a certain way to exist. Instead, if players take the initiative to make their own communities happen positive spaces will exist. Even if only for a limited time.