Dear Wyrmrest Accord

Wyrmrest Accord
101

The thing that gets me as someone in STEM, is that things change and when you find a missing bug or feature that is really vital, you fix it.

Software, especially open source web server deployments, are living pieces of software. The issue was brought up 4+ years ago, the software wasn’t in end of life legacy mode no longer being maintained.

Good software design means meeting the needs of your customers. Being, you know, responsive and agile.

If your customers are asking for a thing over and over again, give them what they want. If you don’t think it’s a good idea? Make it an option off by default that they turn on—but give them a choice.

Honestly I don’t know how the script started being developed. Maybe they were a couple of nerds developing something for a college project and didn’t have money/foresight to get a consult from someone who knows how to people. But the lack of response to customer’s requests year after year is suprising to me.

I would have loved to have been a fly on the wall in a discussion about this feature between their devs and Blizzard.

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102

From what I’ve read, the guy in particular behind this software is somewhat hostile towards the request. He generally turns it down with generic ‘you think you want it but you don’t’ sort of responses - which is incredibly amusing, considering who they’re dealing with here, but. Still.

I don’t understand why Blizzard can’t just put it in themselves. Are they not allowed to make any changes to the code for themselves if they purchased its use? I’m sure there’s some legalese behind it that’ll only annoy me, but. People have been making it look like they have to get approval from this guy who doesn’t understand how to handle customers.

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103

I can pretty much guarantee that’s the case.

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104

I assumed that was the case, I just don’t… understand -why-, if they’re not distributing it. It sounds like something a control freak would insist on. Which is pretty much this guy in a nutshell at this point.

Like I said, probably some legalese I don’t and don’t care to understand.

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105

It’s open source. They can do whatever they want. They might be paying someone over there to manage the system for them though.

They probably just don’t want to spare a developer pair to make it, break it, test it, and deploy it.

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106

That’s so much worse lol

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107

Fair enough. I wonder why people were suggesting they needed to go through the original developer - I suppose they may just want to conscript it out to the guy who did it before. That’d make… some sense, really. Unfamiliar code isn’t easy to work with, really, but Blizzard is going to have to get off their butts eventually if they want this feature in like people are saying they do.

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108

I think a lot of times it’s unfamiliar code or people suggesting don’t know how to code in the language used or whatever.

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109

Yeah. That’s why I usually try to give Blizzard a bit of leeway with this sort of stuff - I’ve no clue what it’s like coding this sort of stuff. For all I know, it could be a royal pain in the bottom. It probably is!

Either way, hopefully it gets resolved soon. I’d like to not see posts at all from certain individuals, like I can just disappear entire threads from my front page. I adore that feature.

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110

The old forums used to have a "so and so posted, thing and the ability to view the post.

I made ublock simply hide those and then I never had to deal with seeing the takes of people like the one who bragged about abusing a cat and I’m not talking about annoying kitty in a nice way. :face_vomiting:

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111

Good god. Yeah, people like that are why ignore features need to exist. i know I talked about what I did when I was a kid, but that wasn’t me bragging. I was just running on because I was tired and reminiscing about a cat who was far more loving than I deserved.

I’m glad I never saw whoever this monster was around. Ugh. :frowning: Is the person still around, do you know?

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112

Not sure. I don’t remember the name. It’s probably in my old forum cookies somewhere.

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113

Ugh. Hopefully he’s not.

114

On a more positive note, falling with style.

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115

You can have an Ignore feature but it will cost you a patch.

Is that a bad thing? You decide.

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116

A patch will cost us a raid tier.

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117

It depends but sometimes it’s more work to add customized features to a product because now you’re on the hook to maintain it until time ends with the heat death of the universe. Every time there’s an out of the box update it risks breaking the customization, so now you have to put a resource (a dev) on it to maintain it and that resource cost money and that’s why we lose a raid tier!! :fire::fire:

I sometimes wonder about the custom configuration for RP servers in regards to sharding and CRT and that’s why they always go to hell and back when there’s an expansion drop? :thinking::thinking::thinking::thinking::thinking::thinking:

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118

I’d make an educated guess that the fix for RP servers is applied after the fact, and every time Blizzard pushes an update to the servers they overwrite the current software, and thus the changes. Then some dev gets reminded of the server tweaks for RP servers and reapplies the fix. Every time.

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119

But if we get a Raid Tier, what will it cost us?

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120

/slowly pulls hood off of head like Gul’dan

EVERYTHING.

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