Data-Gathering for Connection Issues When Routed Through Dallas Region [Dec. 7]

Hey folks,

We’ve made some tweaks and worked with a couple of the ISPs (Primarily Fidelity and its subsidiaries) that were previously having issues which seems to have improved things for them, but we still have work to do on this.

In the mean time, some players in this thread have mentioned that setting up their phone as a mobile hotspot and connecting through that, or using a Virtual Private Network (VPN) client lets them work around things. We don’t support this kind of thing directly since each VPN/phone is different. We also don’t consider it a “fix”, but it may improve your play if you want to look up how to do that.

On that note - if anybody’s on a Fidelity ISP and still having problems, new traceroutes would be helpful. For the rest of you, thanks for the info so far - keep it coming!

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