The interesting thing from that quote is this: “the issue with those Warfronts is that folks will continue to back fill them”, as if that’s somehow the fault of the players. You’d think that if bugged warfronts are a known issue, they’d have some method of preventing the queue from “back filling” the instances. Close the warfront off from the queue if a certain % of players leave, for example.
But no, players continue to back fill the bugged instances, completely independent from the game’s queuing system. 