Currency transfer bugged

Transferred 5k resonace crystals to my alt. They are gone and not on the main or the alt.

Ticket says this

"
Hello there!

I am Specialist Game Master Removed and I will be looking into your issue today. I understand that you recenlty transferred some Resonance Crystals from Endrec to Denania but have yet to receive them.

I took a look into this and see we have received several reports of this issue and can confirm it is not working as intended. Customer Support does not have a workaround or the ability to restore missing currency.

We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue. The best thing that we can suggest is to submit a bug report on it. https://us.battle.net/support/en/article/000015043

The more reports that we get on something like this the more weight it will carry and the quicker we can get it fixed

I’m sorry for any trouble that this issue may have caused you. Thank you for your time and have a wonderful day"

Try and have your alt earn some resonance crystals, I found that some times it doesn’t show because they didn’t have any of the currency beforehand. It’s there but hidden until they go above 0 if that makes any sense? :slight_smile:

Already earned some. Gm confirmed its a bug