There was a bug which granted some cloaks double secondary stats. This is not how the system was advertised to function and wasn’t an intentional change to that previously announced functionality.
The game team was able to identify the bug, and correct it. They also corrected items that had already been created, ensuring they were only left with the intended stat blocks. An additional fix also went out last night for some of the remaining UI elements involved.
I am sorry for any initial confusion. Since the item you now have is what was intended to be received all along, and there was no additional currency loss involved (you weren’t charged more for receiving an item with double the intended stats), it’s not something we’re going to reverse. Customer Support is also unable to reset the Creation Catalyst cooldown for any reason.
If you encounter any additional game bugs though, please let our QA team know - either by using the in-game form or by posting in the bug report forums.