This patch sucks. The least they could do is provide regular updates.
4 Likes
Super frustrating sitting in discord listening to my raid group prog Heroic and having to sit out.
7 Likes
Trust me, the guys/girls not part of the Dev team can’t stand this issue, they want it fixed just as bad as we do
1 Like
I’m sure they do but part of that is taking 30 seconds to communicate with us any progress or updates they have.
The dev team is the one who sends them the updates to post, they have no clue on progress until then. Just got done talking to two different game masters
Any updates other than, “we are working on it”?
Unfortunately they couldn’t give me any updates as the dev team hasn’t updated them
2 Likes
That sounds like an unfortunate arrangement for all involved parties.
4 Likes
Did the bug go away for a couple of days for you too? I think Blizz changed something that helped a bunch of us but now it has reverted back to the previous state
Nothing has improved for me, possibly gotten worse, 3rd crash in the past hour, and 20 minutes of that hour have been spent restarting my Mac …
panic(cpu 1 caller 0xffffff7f8243fad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds
service: com.apple.logd, total successful checkins since load (2990 seconds ago): 300, last successful checkin: 0 seconds ago
service: com.apple.WindowServer, total successful checkins since load (2960 seconds ago): 284, last successful checkin: 120 seconds ago
Backtrace (CPU 1), Frame : Return Address
0xffffff9123aeb820 : 0xffffff800133bb1b
0xffffff9123aeb870 : 0xffffff80014733e5
0xffffff9123aeb8b0 : 0xffffff8001464e5e
0xffffff9123aeb900 : 0xffffff80012e2a40
0xffffff9123aeb920 : 0xffffff800133b207
0xffffff9123aeba20 : 0xffffff800133b5eb
0xffffff9123aeba70 : 0xffffff8001ad2575
0xffffff9123aebae0 : 0xffffff7f8243fad5
0xffffff9123aebaf0 : 0xffffff7f8243f7e6
0xffffff9123aebb10 : 0xffffff8001a66fcb
0xffffff9123aebb60 : 0xffffff8001a70083
0xffffff9123aebca0 : 0xffffff8001422c22
0xffffff9123aebdb0 : 0xffffff8001341998
0xffffff9123aebe10 : 0xffffff8001318625
0xffffff9123aebe70 : 0xffffff800132f0d5
0xffffff9123aebf00 : 0xffffff800144b485
0xffffff9123aebfa0 : 0xffffff80012e3226
Kernel Extensions in backtrace:
com.apple.driver.watchdog(1.0)[EFAA17B9-A62C-30B7-9602-0BB5282EDDD6]@0xffffff7f8243e000->0xffffff7f82446fff
BSD process name corresponding to current thread: watchdogd
Mac OS version:
19C57
Kernel version:
Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
Kernel slide: 0x0000000001000000
Kernel text base: 0xffffff8001200000
__HIB text base: 0xffffff8001100000
System model name: iMac16,2 (Mac-FFE5EF870D7BA81A)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 2995279504448
last loaded kext at 39133394991: >!ATopCaseHIDEventDriver 3420.1 (addr 0xffffff7f846de000, size 61440)
last unloaded kext at 2932423236896: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f8293d000, size 24576)
loaded kexts:
!ATopCaseHIDEventDriver 3420.1
@fileutil 20.036.15
AudioAUUC 1.70
AGPM 111.4.1
!APlatformEnabler 2.7.0d0
X86PlatformShim 1.0.0
@filesystems.autofs 3.0
!AUpstreamUserClient 3.6.8
!AHDA 283.15
!AGraphicsDevicePolicy 4.5.21
@AGDCPluginDisplayMetrics 4.5.21
!AHV 1
|IOUserEthernet 1.0.1
eficheck 1
|IO!BSerialManager 7.0.2f4
pmtelemetry 1
@Dont_Steal_Mac_OS_X 7.0.0
!A!IBDWGraphics 14.0.3
!A!IBDWGraphicsFramebuffer 14.0.3
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!AVirtIO 1.0
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@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
AirPort.BrcmNIC 1400.1.1
!ASDXC 1.7.7
|!ABCM5701Ethernet 10.3.5
!AAHCIPort 341.0.2
@filesystems.apfs 1412.61.1
@private.KextAudit 1.0
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$TMSafetyNet 8
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|EndpointSecurity 1
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IO!BHIDDriver 7.0.2f4
!AHIDKeyboard 209
@kext.triggers 1.0
DspFuncLib 283.15
@kext.OSvKernDSPLib 529
!AGraphicsControl 4.5.21
|IOAVB!F 800.17
!ASSE 1.0
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|IO!BPacketLogger 7.0.2f4
X86PlatformPlugin 1.0.0
IOPlatformPlugin!F 6.0.0d8
@plugin.IOgPTPPlugin 800.14
usb.!UHub 1.2
usb.networking 5.0.0
usb.!UHostCompositeDevice 1.2
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
|IOSurface 269.6
@filesystems.hfs.encodings.kext 1
|IOAHCIBlock!S 316.40.3
|IO80211!F 1200.12.2b1
corecapture 1.0.4
|IOSkywalk!F 1
|IOEthernetAVB!C 1.1.0
mDNSOffloadUserClient 1.0.1b8
|IOAHCI!F 290.0.1
usb.!UXHCIPCI 1.2
usb.!UXHCI 1.2
!AThunderboltDPOutAdapter 6.2.4
!AThunderboltDPInAdapter 6.2.4
!AThunderboltDPAdapter!F 6.2.4
!AThunderboltPCIDownAdapter 2.5.2
!AThunderboltNHI 5.8.1
|IOThunderbolt!F 7.4.7
|IONVMe!F 2.1.0
|IOUSB!F 900.4.2
!AEFINVRAM 2.1
!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
DiskImages 493.0.0
!AFDEKeyStore 28.30
!AEffaceable!S 1.0
!AKeyStore 2
!UTDM 489.60.3
|IOSCSIBlockCommandsDevice 422.0.2
!ACredentialManager 1.0
KernelRelayHost 1
!ASEPManager 1.0.1
IOSlaveProcessor 1
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|IO!S!F 2.1
|IOUSBHost!F 1.2
!UHostMergeProperties 1.2
usb.!UCommon 1.0
!ABusPower!C 1.0
|CoreAnalytics!F 1
!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOTimeSync!F 800.14
|IONetworking!F 3.4
|IOReport!F 47
!AACPIPlatform 6.1
!ASMC 3.1.9
watchdog 1
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@kec.pthread 1
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I wouldn’t play this anymore until this got fixed if I were you, specially if your Mac is out of warranty. Better to lose 15$ than a small fortune fixing your Mac.
Blizzard also has plenty of data already, so crashing your Mac (for free) to send logs is a waste.
Yeah, mac cs said it was probably best to stop playing the game until they fix it. Best to just spam the Wow social media accounts until they do something since they have obviously stopped paying attention to the Mac forums.
6 Likes
Please be aware that if you purposely spam their social media accounts (especially the @BlizzardCS twitter account), they’ll mute you to prevent you causing others to potentially not be able to get issues resolved due to a flood of spam. While it is uncommon to be muted, repeated spam does nothing but clog the system up on their end as they have to deal with that many more notifications to sift through.
The squeaky wheel may get the grease, but the beligerent wheel gets a nice slathering of vegetable oil placebo. Do feel free to let them know on socail media how you’re feeling or what issues you’re having, but don’t plaster them with spam.
And they haven’t stopped paying attention here. There’s simply nothing to get back to us with yet. They aren’t sitting on their duffs twiddling their thumbs. But they also aren’t at the office 24 hours a day. They aren’t machines and do need rest and breaks. Unless of course you want them to make even more errors. 
1 Like
I just spoke with a customer support worker. They can’t offer refunds if you’ve spent time playing outdoor content (even if you’ve been locked out of instanced content for the entire time) which sucks, but they promised that the devs are working on some kind of compensation after they have resolved the issue. The worker also said they are diligently working on a fix.
3 Likes
So for some reason it’s worse tonight than it’s ever been for me. I played for most of this afternoon, and it was (mostly) fine, not need for hard reboots. Now though, I’d had to manually restart my computer 3 times in the last 20 minutes because the freezes were so bad (currently in the Vale trying to do dailies. Can’t play for more than 5 minutes in a row if that. Tried rolling a new Vulpera just to test it and no issues of speak of within the last 20 minutes. Not that I was doing dungeons or anything other than killing mobs.
Agreed, 4 crashes tonight, cannot accomplish anything, unless failing visions is the goal. Nothing from Blizzard CS in a week?
panic(cpu 1 caller 0xffffff7f8ea3fad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds
service: com.apple.logd, total successful checkins since load (1340 seconds ago): 135, last successful checkin: 0 seconds ago
service: com.apple.WindowServer, total successful checkins since load (1280 seconds ago): 116, last successful checkin: 120 seconds ago
Backtrace (CPU 1), Frame : Return Address
0xffffff811b0f3820 : 0xffffff800d93bb1b
0xffffff811b0f3870 : 0xffffff800da733e5
0xffffff811b0f38b0 : 0xffffff800da64e5e
0xffffff811b0f3900 : 0xffffff800d8e2a40
0xffffff811b0f3920 : 0xffffff800d93b207
0xffffff811b0f3a20 : 0xffffff800d93b5eb
0xffffff811b0f3a70 : 0xffffff800e0d2575
0xffffff811b0f3ae0 : 0xffffff7f8ea3fad5
0xffffff811b0f3af0 : 0xffffff7f8ea3f7e6
0xffffff811b0f3b10 : 0xffffff800e066fcb
0xffffff811b0f3b60 : 0xffffff800e070083
0xffffff811b0f3ca0 : 0xffffff800da22c22
0xffffff811b0f3db0 : 0xffffff800d941998
0xffffff811b0f3e10 : 0xffffff800d918625
0xffffff811b0f3e70 : 0xffffff800d92f0d5
0xffffff811b0f3f00 : 0xffffff800da4b485
0xffffff811b0f3fa0 : 0xffffff800d8e3226
Kernel Extensions in backtrace:
com.apple.driver.watchdog(1.0)[EFAA17B9-A62C-30B7-9602-0BB5282EDDD6]@0xffffff7f8ea3e000->0xffffff7f8ea46fff
BSD process name corresponding to current thread: watchdogd
Mac OS version:
19C57
Kernel version:
Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
Kernel slide: 0x000000000d600000
Kernel text base: 0xffffff800d800000
__HIB text base: 0xffffff800d700000
System model name: iMac16,2 (Mac-FFE5EF870D7BA81A)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 1345618354696
last loaded kext at 40107208812: >!ATopCaseHIDEventDriver 3420.1 (addr 0xffffff7f90cde000, size 61440)
last unloaded kext at 1278948231973: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f8ef3d000, size 24576)
loaded kexts:
!ATopCaseHIDEventDriver 3420.1
@fileutil 20.036.15
AudioAUUC 1.70
AGPM 111.4.1
X86PlatformShim 1.0.0
!APlatformEnabler 2.7.0d0
@filesystems.autofs 3.0
!AHDA 283.15
!AUpstreamUserClient 3.6.8
!AGraphicsDevicePolicy 4.5.21
@AGDCPluginDisplayMetrics 4.5.21
!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.2f4
pmtelemetry 1
!AThunderboltIP 3.1.3
@Dont_Steal_Mac_OS_X 7.0.0
!A!IBDWGraphics 14.0.3
eficheck 1
!ALPC 3.1
!A!IBDWGraphicsFramebuffer 14.0.3
!A!ISlowAdaptiveClocking 4.0.0
|Broadcom!B20703USBTransport 7.0.2f4
!AMCCSControl 1.13
!ASMCLMU 212
!AVirtIO 1.0
@filesystems.hfs.kext 522.0.9
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
!ASDXC 1.7.7
AirPort.BrcmNIC 1400.1.1
|!ABCM5701Ethernet 10.3.5
!AAHCIPort 341.0.2
@filesystems.apfs 1412.61.1
@private.KextAudit 1.0
!ARTC 2.0
!AACPIButtons 6.1
!AHPET 1.8
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|EndpointSecurity 1
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!AHS!BDriver 3420.1
IO!BHIDDriver 7.0.2f4
!AHIDKeyboard 209
@kext.triggers 1.0
DspFuncLib 283.15
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usb.!UHub 1.2
usb.networking 5.0.0
usb.!UHostCompositeDevice 1.2
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corecapture 1.0.4
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usb.!UXHCIPCI 1.2
usb.!UXHCI 1.2
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DiskImages 493.0.0
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usb.!UCommon 1.0
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watchdog 1
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I have already been notified that telling others to spam their social media accounts could end up with what you said as well as possible loss of my wow account if I “incite”. That’s fine. What isn’t fine is the fact that they have been aware of this issue for months, had a similar issue in 2017, 2018, and early 2019 in regards to Macs and have said the same thing they have said on this forum thread. They are the ones that have a Mac client for the game. If they don’t know how to run their game on Macs, they should say so instead of responding with high school comp sci regurgitation, saying that they have a fix, and then finally ghosting and not giving any information. This thread was shared on Blizzard CS twitter and taken down by them already. That’s fine.
4 Likes
Today it Has been undoubtedly the worst it’s been. I was in org for less than a minute on my vulpera toon and it froze for a good 10 minutes
2 Likes
My main. And yes I have been trying this entire time to actually play the game check this toons gear
I have never posted on a forum before, but I have to for this exact reason. My Macbook Pro (2015) crashes for 5-10 seconds sporadically then ultimately, crashes completely which requires me to hard boot. Today has been particularly bad around Vale, literally unplayable.
6 Likes