No.
I would buy this if it were being applied to the minor issues happening right now: mailing, looting etc. But, no - the issues we’re experiencing now are preventing us from playing the patch, this is the first time that tens of thousands of the player base are unable to delve into the patch and play the new features. It’s quite simply disastrous, and I understand that Blizzard staff aren’t to blame when you bring forth the fact that Activision made sweeping staff cuts - even with this fact, it doesn’t solve the issue.
Why pop the pimple without cleaning the skin. Blizzard needs to address technical managerial issues to prevent something on this scale from ever happening again. We have raid teams to join, mythic+ to do, visions to play before the raid goes live, we are now weeks behind - this is not on.
panic(cpu 0 caller 0xffffff7f95d73232): “Graphics firmware encountered an exception (eip: 0xf475, fault #: 0xd)\n”@skl/sched3/IGGuC.cpp:864
Backtrace (CPU 0), Frame : Return Address
0xffffff9157d73b70 : 0xffffff8012d3bb1b
0xffffff9157d73bc0 : 0xffffff8012e733e5
0xffffff9157d73c00 : 0xffffff8012e64e5e
0xffffff9157d73c50 : 0xffffff8012ce2a40
0xffffff9157d73c70 : 0xffffff8012d3b207
0xffffff9157d73d70 : 0xffffff8012d3b5eb
0xffffff9157d73dc0 : 0xffffff80134d24f9
0xffffff9157d73e30 : 0xffffff7f95d73232
0xffffff9157d73e80 : 0xffffff7f95cebd24
0xffffff9157d73ee0 : 0xffffff8013440ccd
0xffffff9157d73f30 : 0xffffff801343f612
0xffffff9157d73f70 : 0xffffff801343eb9c
0xffffff9157d73fa0 : 0xffffff8012ce213e
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelKBLGraphics(14.0.3)[1B1F5C29-179F-374D-BACF-919D3A83FBBD]@0xffffff7f95cea000->0xffffff7f95ddcfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[1286D5E5-A6A1-3C44-A244-04C068903DB2]@0xffffff7f9372f000
dependency: com.apple.iokit.IOSurface(269.6)[640503DC-6033-3EF6-85F4-F48282EF48DD]@0xffffff7f941b5000
dependency: com.apple.iokit.IOGraphicsFamily(569.3)[7B5CA52B-0BD1-34AB-BFC9-7D5C3A0DBE7C]@0xffffff7f940cc000
dependency: com.apple.iokit.IOAcceleratorFamily2(438.2.8)[9176E894-E24A-36BA-AFDA-0DB11F3F512A]@0xffffff7f95c12000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
19C57
Kernel version:
Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
Kernel slide: 0x0000000012a00000
Kernel text base: 0xffffff8012c00000
__HIB text base: 0xffffff8012b00000
System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 5819972952682
last loaded kext at 973908798726: >usb.cdc.acm 5.0.0 (addr 0xffffff7f9693a000, size 32768)
last unloaded kext at 1036131459461: >!UAudio 320.49 (addr 0xffffff7f968ac000, size 434176)
loaded kexts:
@filesystems.smbfs 3.4
AudioAUUC 1.70
@fileutil 20.036.15
@filesystems.autofs 3.0
!APlatformEnabler 2.7.0d0
AGPM 111.4.1
X86PlatformShim 1.0.0
!AUpstreamUserClient 3.6.8
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!AGraphicsDevicePolicy 4.5.21
@AGDCPluginDisplayMetrics 4.5.21
!AHV 1
|IOUserEthernet 1.0.1
!A!IKBLGraphics 14.0.3
!A!IPCHPMC 2.0.1
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!ACameraInterface 7.6.0
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pmtelemetry 1
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eficheck 1
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!A!ISlowAdaptiveClocking 4.0.0
usb.realtek8153patcher 5.0.0
usb.!UHostBillboardDevice 1.0
!AVirtIO 1.0
@filesystems.hfs.kext 522.0.9
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!ATopCaseHIDEventDriver 3420.1
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AirPort.BrcmNIC 1400.1.1
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DspFuncLib 283.15
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usb.networking 5.0.0
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Do you guys have your graphics on lowest settings? I have not crashed in 2 hours now.
Update with the window mode. Game just crashed as soon as I enter vail of eternal blossom and it was in the middle of my daily vision 
it is what is tho.
Please blizz, solution! We need!!!
Just tried the window mode, I don’t receive a better game as others do tho…
I got around 70 fps in fullscreen with around 50 in combat, but when I switch to window mode with same setting it drops to 40 and around 20-30 in combat… I ran 2 island and my computer crushes in the second one, similar to fullscreen mode. Window mode only gives me more lags
have everything at low, it is fine until more people come around me. Was killing a rare and it froze bc others joined.
Not sure if people have being reading, but Blizzard has a FIX. They just are not sure when they will apply it. Don’t ask me why, you would think you would just put it out now.
Don’t ask me why, you would think you would just put it out now.
They may have a fix, but they need to verify and test the fix. Furthermore, people in the Windows Tech Support forums are reporting the same/similar issues. Those fixes also require verification and testing.
1 Like
Adding a +1 to this.
No addons enabled. MacBook Pro 2019 13" model (MacBookPro15,2, i5 2.4ghz, 8G mem, Iris Plus 655). No performance issues leading up to these events, no overheating, OS up to date, all that jazz.
1 Like
Adding yet another. MacBook 13”
Mac OS X. 8.3 is crashing my computer in multiple zones of new content. In and out of instances, in and out of combat. The only consistency is that it’s new content. No problems the day before the patch.
Truly disappointing.
I’m not sure how they would go through and verify, but when all of this is resolved I think blizz should attach a ticket link to this forum so we can communicate where and when we got disconnected, and the items that we lost in the process. The only important thing I lost was my daily vision in the vale of eternal blossom. Visions through the chamber of heart have been okay, but I only go straight to the main objective. Luckily have not crashed during those. However, I tried to run a Mythic+ with my guild…instant crash on the first pull. After that I refuse to join any mythic+, dungeon, or raid with my guildies because it’s just too embarrassing at this point
1 Like
Also having problems with my Mac crashing, freezing and alll of the above. It’s not playable. Hope this gets fixed soon…
Have you run any high intensity content like dungeons or raids with lots of mobs?
The end user is QA now. Wouldn’t be surprised if there is a daily soon that requires us to turn in a bug report for rep.
3 Likes
400 comments and still no fix. Really hoping this gets resolved soon!
Yes, been doing battlegrounds and ran 2 mythics, however in the past 3 hours? maybe I did crash 2 times. But compared to earlier it is much more playable. I was completely unable to even enter a mythic or battleground before adjusting all these graphics settings. Windowed mode made the biggest difference it seems.
my whole macbook crashes within 2 mins of logging into the game, no matter where i am or what im doing in game. It is unplayable.
Yeah other people have said that. It seems to either make it much better, or much worse. Not really sure why that would be. Do you have other graphics on low overall (1) and
texture resolution: low
texture filtering: bilinear
projected textures: disabled
I can still do world quests freezes a little in new content but can’t do dungeons visions or raids