Crashing, freezing, and stuttering after 8.3 [Intel GPUs]

Hey folks,

Wanted to provide another update before we go into the weekend.

Of note before we talk about the quest for a fix - you may be able to reduce the frequency of the crashes by lowering your graphics settings - particularly particle density. (ESC>System>Graphics - set the Particle Density dropdown on the right side as low as it’ll go.) I can’t guarantee that this is going to completely fix it for people, but it may allow you to stay in game longer.

As far as the progress on the bug goes - still no ETA on a client-side work around just yet, but we’ve narrowed this down some thanks to the recent data players submitted. We have QA testing a few tweaks of the game client to see how they improve things. We suspect the proper “fix” may require us to work with Apple, Intel, or both. Nonetheless, we have some ideas we’re trying to see if we can disable the thing that we currently believe is causing the crashes to at least hold folks over until that work can be completed. Once they go live we’ll let you know what changed and what to expect so that we can have people retest.

Thanks again for hanging tight, and for all the information you’ve provided throughout this thread.

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