Crashing at login screen

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1

Here is what the event viewer says:

Faulting application name: Wow.exe, version: 8.2.0.31478, time stamp: 0x5d51cec8
Faulting module name: OWClient.dll, version: 2.2.72.5, time stamp: 0x5d26d7e8
Exception code: 0xc0000005
Fault offset: 0x00000000001692b4
Faulting process id: 0x36ec
Faulting application start time: 0x01d559c43542fb3b
Faulting application path: D:\Doanloads\World of Warcraft_retail_\Wow.exe
Faulting module path: C:\Program Files (x86)\Overwolf\0.133.0.24\OWClient.dll
Report Id: c439a105-9a04-4514-a53a-20c1ffd0eda0
Faulting package full name:
Faulting package-relative application ID:

Any help would be greatly appreciated,
Jake

2

That would indicates some sort of overlay is causing the crash.

Disable all overlays.

3

Thanks for the response. How would I do this? Is this a windows option or wow?

4

2 posts were merged into an existing topic: Cannot get past “Logging in to game server”. Ive restarted

5

It’s typically a 3rd party option.

Common overlays include - discord, rivatuner, amdrelive, nvidia, overwolf…

You’ll need to figure which one you’re using and is causing the problem. From the error message, it says Overwolf, so start there.

6

Hey Floorpunch,

I’m from Overwolf and I came across your post. I’m sorry to hear that you experienced a crash while using Overwolf. This is quite unusual, and definitely something we would like to get to the bottom of.
It’s possible that the crash was the result of of a coexistence problem between Overwolf and another software that you have running, but we can only know for by looking at your Overwolf logs.
If you would be willing to send us some additional to support@overwolf.com, your cooperation will be much appreciated :slight_smile:

Thank you!