Idk when this would have started since I logged in for the first time in a while, like a couple weeks maybe? Idk. Anyway the character select seems to be fine, but when I enter the world, it loads, the load completes, and it crashes. I don’t enter the world or anything. Just crashes when the loading seems to finish. I looked up posts on similar issues a bunch of times and people suggested renaming some folders with .old at the end, and I did that. When I logged in again, same file without the .old comes on top the old ones in the files. Idk if that’s normal or what. Thing is, I really wanna play before the Christmas event ends and this is frustrating. I tried logging into other characters and the same happens, meaning it’s not a location issue like someone suggested. Anyone else dealing with this? Anything Blizzard can do? If not, any suggestions on what else to try? I didn’t install a new driver or anything like some people with this issue had, and before this, I ran WoW perfectly.
Which files, specifically? It’s imperative you hit the right ones.
Yes, that’s normal. The game has to replace what it can’t find in order to function. This process clears out potentially-corrupted files and replaces them with brand new ones to start the game again on a blank slate.
And you completely closed out of any addon managers so they didn’t add them back upon recreation?
WTF, Cache, and Interface
As already mentioned, making sure you have no auto-updaters for addons is important. Personally, I also reboot my system after this, but it isn’t strictly necessary.
Also, if this is the first time you’ve logged in in weeks, have you checked to make sure your system meets the minimum requirements for WoW? https://us.battle.net/support/en/article/76459
I meant to reply to the previous question from Ekon as well last night, but it wouldn’t let me until more people commented. Thing is, I don’t use any addons. As for Jodarriel, I will try that link out.
This is happening to me… Anyone know the fix yet.
My Gal is having the same issue. We have read the forums and tried all the tips listed including renaming files. Uninstalled and reinstalled the game. Updated drivers. She is getting error code 132 which I have found to be some generic code when they cannot figure out the exact problem. We have found this has been a very common problem with many people getting extremely frustrated with no real answers. Some people said some of the many “quick fixes” worked for them and many people not getting any resolution. She is on her 3rd day of not being able to play. As the original post stated “Just crashes when the loading seems to finish”. Exact same problem here. We are going to try and get a ticket together and see if customer support can help. I have not read of good results from this as it seem they want you to go through all the same steps you already tried. I hope that is not the case. Want to give them an honest chance to help and have better results. If anyone does find a fix for this in the meantime, please add it to the posting so others can get back on. Very Frustrating. BTW, problem seemed to have started right after the last update a few days ago on Dec 19.
Tech Support is who you’ll want to reach out to. That error code tends to be a connection error which is why it takes some troubleshooting to sort out.
I’d recommend she try a Tech Support ticket via Live Chat.
https://us.battle.net/support/en/help/product/wow/158/164/channels
The same thing is happening to me. The last time I was able to get in was December 16th. I am extremely ticked off.
Hello Perl, thanks for your response. We did create a ticket and submitted it. Live chat is unavailable right now but we will try that when it becomes available again probably tomorrow morning as its 12:00 am here now. Thanks for the link. We will try it in the morning if we do not come to a resolution from suggestions that people may post on here or trying on our own overnight.
Mine started on the 17th. I am a little relieved that other people are experiencing this. I am still extremely ticked off though. I need them to fix this ASAP. This is my zen and I am on vacation. Stop playing WOW.
Hello Oya, We are ticked off as well. Because she is down, I am in sorts also as we work together. She is now on her first day of vacation and cannot play either. This needs some real looking into as it seems to be a huge problem. Does not matter if its a WOW issue or a conflicting issue with individuals software, WOW should help to resolve. I have even seen players threaten to quit playing because of this, but what option do they really have if they cant get in anyway… Please keep trying and anyone else having this issue please post even if you do not have an answer so we can push to get this resolved. Will let you know if we figure it out or support help us.
Hi. I put in a ticket as well. I am wondering if it’s area specific. My brother and sister-in-law are not able to get in now. My mom hasn’t been able to get in for days like me. We all live in SC. Does that matter?
Btw, I am not mad enough to quit playing yet. I am irate that my $42 payment just got drafted this week and I can’t play. That’s crap. I also think they may be closed for the holiday. I just want to play my game. <----insert crying emoji
Not sure Oya, we are in Michigan and it has not affected me getting into the game, just my lady so far. I hope more people with this problem post so support can see how big of an issue it is. Would it be to much trouble to have the people you mentioned to submit tickets and post on here as well?
Having folks post here, namely the CS forum, isn’t going to really make things go fast. Along with that, the blues here aren’t really able to make changes/fixes. They’re not in the office right now most likely.
We are not ready to quit either. We have been playing together for about 5 years now with only a few issues. I hope they are not closed for the holiday……. I am sure we will not be reimbursed for the lost time either which is upsetting. WE JUST WANT TO PLAY. She changed nothing in her system prior to this problem. Its paid for - WORK!!!
Tolna, my original post is on here because this is where I was led trying to find a fix for this problem. We submitted a ticket and asked others to do so as well. I am not sure how to “make things go fast”. Do you have any suggestions other than the ticket that we already submitted? I am hoping it does go faster as we are still trying things to fix this ourselves or hoping someone else see this and can post a solution.