Placed crafting order, disappeared on both of our ends. Lost all of the materials, spark, 10+ dungeons worth of concentrated primal focus, gold etc etc. This is extremely frustrating, I opened a ticket but I have low hope they even get to tickets. What am I supposed to do? 
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Same thing happened to me, submitted a ticket and am waiting.
Same with me, all my materials gone, submitted a ticket⊠now itâs the waiting gameâŠ
Same, lost my crafting order too, this was shortly before they disabled crafting orders, and now it doesnât even show the history of my placed ones. I canât even find a decent route to submit a ticket for it on the customer support interface
Same, put in a crafting order. Crafter said itâs completed, went into the Crafting Order tracker and it said it was in progress but I couldnât cancel because it had already been accepted. Then eventually it disappeared from the current crafting orders and never actually mailed it to me.
Same here, but was a public one, unsure if it was completed, but I have no orders waiting to be made, and nothing showed up in the mail.
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Made a belt just fine but during recrafts the crafter said they couldnât hit complete and after a relog the order was gone from both of us without a trace.
same thing happened to me.
I had the issue with filling an order. Used some of my finishing reagents to increase quality (and created a 5 star), but when I click âComplete Orderâ I get an error saying âCrafting Order operation failed. Please try again later.â Now all of my extra finishing reagents are now gone. I had several of one left, and just one or 2 of the other one⊠all gone. Put in a ticket, and have gotten the standard auto-reply to check forums, wowhead, or basically known issues.
Same here. Lost a ring. Automated reply in ticket linking to wowhead and I had to re-open it.
Same, lost a lariat trying to recraft to 418 right before the crafting system shutdown. POOF. Got an automated reply to my ticket, it appears they are getting hit with a lot of these.
Ticket auto replied and closed, completely unhelpful. Very frustrated, hoping todays maintenance has a fix although i donât have high hopes
Mine just said it was âAnsweredâ, which still allowed me to reply back. Oh, and I did.
I can confirm that I logged in today and the mats for the item I was looking to get made were returned to me via the mail. Iâm unsure of how this effects those who lost items in recraft orders. I had my items returned after the time limit expired on the order which I set to 12 hours. I assume everyone will get their items back once their item order expires.
Hopefully that wasnât a 48 hour long order.
Mine did not give my items back after the 12 hours, my items/spark/infusion are in the void
Got my items back in the mail however my sword cant be claimed due to a internal mail database error