CORRECTION: 8 hour maintenance in 2019

[Nadirah-caelestrasz (Nadirah)]

There was an attack last week? I must have missed it.

[Vadimier-tanaris (Vadimier)]

Aight. Next time you throw one I am headbutting it.

Don’t you forget it.

[Ehiztari-earthen-ring (Ehiztari)]

@Ohgodmyeyez-hyjal

Maybe – unless such replacement/repair is more routine than we expect? Hard to know without knowing their server infrastructure pretty intimately.

“Routine” is the 2-hour weekly window.

This is not that, so by definition this is not routine.

[Rankin-shandris (Rankin)]

@Ehiztari-earthen-ring

So your argument here is that they suck less than they used to and that should be good enough?

The argument is that if they could do even more, they would have done so already. But you keep twisting my words to suit your agenda.

@Ehiztari-earthen-ring

I’m telling you that I’ve worked on, I’ve BUILT, complex systems with more users than Blizzard’s peak subscription base and with far more critical data that had zero effective downtime to the users.

You’re comparing apples and oranges. Most MMOs rely on weekly maintenance. That should be a giant glaring hint that 100% uptime isn’t nearly as easy as you think it is.

@Ehiztari-earthen-ring

It’s just not a priority for them.

Apparently it’s not a priority for several different companies that operate MMOs across the world. But you know better, you’ve broken the code and cracked the conspiracy. Keep an eye out for the black helicopters.

[Travellus-dalaran]

I find it interesting how often critics of WoW downtime turn out to be expert programmers who’ve worked on huge systems for highly important things.

[Wylkanth-frostwolf]

@Elïgos-stormrage

WoW players every other day: “There’s nothing for me to do in the game!”

WoW players on maintenance day: “I can’t do anything!”

lol

Too true.

[anon71386038]

insert Trilliax voice

Filthy…filthy…FILTHY!

[Starlagosa-dentarg (Starlagosa)]

@Enchi-area-52

I mean…they were DDOS’d last week so I’d imagine they’re going to be awhile.

Did they say that’s what the problem was?

[Crimsonhead-bleeding-hollow (Crimsonhead)]

does like…no one have a job…? I guess I am one of the ones who really don’t care since I am out of the house 9 - 5 anyways (sometimes even closer to 6 / 7) so this really doesn’t affect me at all…I guess it sucks to have a day off and then have this happen though lol.

[Ehiztari-earthen-ring (Ehiztari)]

@Rankin-shandris

The argument is that if they could do even more, they would have done so already. But you keep twisting my words to suit your agenda.

I’m not twisting anything. You justfied their current service level by saying that it used to be worse. It’s not my agenda at play here. It’s yours. Apparently Blizzard can do no wrong and you’re here to make sure we all know that.

@Rankin-shandris

You’re comparing apples and oranges. Most MMOs rely on weekly maintenance. That should be a giant glaring hint that 100% uptime isn’t nearly as easy as you think it is.

I’m comparing fruit to fruit. Complex systems are never going to be as identical as you apparently need them to be to see the analogy. But complex system can be updated with little down time to the customers. We had less than one business day (8 hours) to bring up the first Texas bank I worked at even in the case of a full-on “the bank was blown up” scenario. All it takes is a commitment to do so. An 8-hour window for maintenance is ridiculous. It speaks to zero priority on customer access and little else.

@Rankin-shandris

Apparently it’s not a priority for several different companies that operate MMOs across the world. But you know better, you’ve broken the code and cracked the conspiracy. Keep an eye out for the black helicopters.

I’ve not said the two-hour window that happens weekly is unreasonable. It’s longer than it needs to be, but it’s not unreasonable.

An eight-hour window? That’s a little iffy in my book, but even so I haven’t said it’s anything other than their priorities at work.

My argument is that it’s not inevitable is all.

Blizzard doesn’t have the greatest track record with regards to customer communication or customer service.

Your completely unfounded assumption and assertion that they are doing the best possible job is just that - unfounded.

They’re doing the job at a pace that, based on their priorities, results in nearly a full business day of down time. If their priority on customer access were higher, it could be done faster.

[Maenyc-stormrage (Maenyc)]

The only question I have is will anything impacting actual playing the game such as nerfs or buffs or UI or things like that be changed.

Wouldn’t be that hard to post a changes you may notice when the servers go back up would it?

Would be appreciated to know what happened so I don’t have to hunt third party sites or go experiment on each toon to see if anything changed.

Not as if someone won’t catch any changes and it become common knowledge, and telling about it themselves is the communication I would consider useful and time saving to me as a player.

[Rankin-shandris (Rankin)]

@Ehiztari-earthen-ring

I’m not twisting anything. You justfied their current service level by saying that it used to be worse. It’s not my agenda at play here. It’s yours. Apparently Blizzard can do no wrong and you’re here to make sure we all know that.

More twisting what I said. You’re clearly biased against Blizzard and you’re not here for any sort of constructive discussion.

@Ehiztari-earthen-ring

I’m comparing fruit to fruit. Complex systems are never going to be as identical as you apparently need them to be to see the analogy. But complex system can be updated with little down time to the customers. We had less than one business day (8 hours) to bring up the first Texas bank I worked at even in the case of a full-on “the bank was blown up” scenario. All it takes is a commitment to do so. An 8-hour window for maintenance is ridiculous. It speaks to zero priority on customer access and little else.

No. You’re essentially comparing a scooter to a truck and wondering why the truck takes longer to repair.

@Ehiztari-earthen-ring

An eight-hour window? That’s a little iffy in my book, but even so I haven’t said it’s anything other than their priorities at work.

Because heaven forbid anything goes wrong and they have to do extra maintenance. I am heavily questioning whether you’ve ever done any work on anything before because it’s pretty clear that you have no concept of how things can go wrong and what it entails to fix anything.

@Ehiztari-earthen-ring

Your completely unfounded assumption and assertion that they are doing the best possible job is just that - unfounded.

Says the other person making completely unfounded assumptions. You’re the very definition of the pot calling the kettle black. At least my assumptions are based on having played this game since it launched. I can clearly see a definite improvement in maintenance. If they could improve it any more, they would have done so already.

So take your debbie downer outlook and go find another MMO that has 100% uptime and stop spreading your toxic outlook here.

[Joshavia-shandris]

I have not been this busy on the forums since like WOTLK. But since the servers are down, I suppose I need to get some sort of fix where I can.

Sure hoping they are able to do the maintenance faster that expected.

[Jahqu-area-52]

I need maintenance details!!!

Im doing laundry too. Something to keep me busy need doing.

Cheers!

[Joshavia-shandris]

Yeah, I need to get off my butt and head over the Home Depot, then the grocery store to pick up a few things.

But these forum discussions have been so much fun! I need to adult but I don’t wanna!!!

[Shindol-moon-guard]

It may be 2019 but this game is ancient.

[Aidria-dathremar]

Recriut a friend is being removed today - possible reason for maintenance

Recruit-A-Friend Is Going on Hiatus - WoW

[Jessail-terenas (Jessail)]

Reminder they have no reason to guarantee uptime like your bank clients. They are getting paid regardless so in most cases they will stick to what they know (offline maintenance) rather than risk the change. I’m not disagreeing with you overall. They could be doing silent updates the entire time and it shouldn’t matter.

[Vaelistraz-dalaran]

Time for that quarterly roll out of windows updates and security patches to all the involved tech that keeps us engaged into this game.

[Turnipicus-aggramar]

Sigh

This is something I miss from vanilla. You people are WAY to civil about server down time. A little frustrated but civil all in all.

Where are the walls of outrage text over not being able to play or screaming about demanding refunds for not being able to play for a few hours?

How are we supposed to laugh during server downtime without people losing their excrement. How I ask you HOW?!?