"Copy failed"

I’ve been trying to copy over my 80s to the 11.0.7 PTR, and I consistently get “copy failed” for everyone but my undergeared rogue.

I logged into my other 80s on retail and emptied their mailboxes. I went back to the PTR and copied account data. But I still keep getting the error message.

Is there a workaround?

Edit: I could only copy the rogue to Lycanthoth, but I switched to Anasterian, copied account data (again), then successfully copied a druid over. So maybe it’s just that one realm that’s broken?

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