Constantly "Updating" whenever I open Bnet Cliet

Support Technical Support
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Hey there Vancleff,

Thanks so much for posting here with these details regarding the repeated update issues. This behavior with the Battle.net App attempting to force-update games is typically caused by corrupted local Battle.net files, a conflicting third-party program, or a Windows-level permissions issue. I recommend first “clean reinstalling” the Battle.net App to clear out any damaged or corrupted files:

  1. Uninstall the Blizzard Battle.net App (skip Step 6 for now, we will re-install later).

  2. Next (before re-installing) let’s delete any Battle.net, Blizzard, and/or Blizzard Entertainment folders in the Windows temporary file locations below. If you don’t see all 3 folders in each location, that is okay—just delete the folders you have):

    • Press Windows Key + R and type: %LOCALAPPDATA%. Delete any Battle.net, Blizzard, and/or Blizzard Entertainment folders.
    • Repeat the process for %APPDATA%, %TEMP%, and %PROGRAMDATA%. Delete any Battle.net, Blizzard, and/or Blizzard Entertainment folders.

  3. Finally, re-install the App.

If that does not fix it, be sure to fully update or temporarily uninstall antivirus programs which may be mistakenly blocking the Battle.net Agent from running. More information on troubleshooting security applications here, if curious.

If the problem continues, let’s go ahead and have you post a ‘DxDiag’ so we can further investigate the problem. Here are the instructions:

  1. Press Windows Key + R.
  2. Type DxDiag and press Enter.
  3. In the DxDiag window, click Save All Information.
  4. Name the file “dxdiag” and click Save
  5. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the DXDiag. It’ll look like this:
DXDiag goes here

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).

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