Constantly disconnecting

Attempting to play retail this past month has been hit or miss due to constant disconnects that only began in December. Maybe for Blizzard’s New Year’s Resolution they can fix a problem that has continued to show up on the forums.

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same, had to give up HC because of it, and it only happens with Warcraft, no other online game I play.

When this happened to me (last year) it was my ISP that had implemented a new “security” filter that filtered out UDP packets from WoW. Many customers complained to Wave Broadband and they eventually undid their nuisance filter.

If lots of people are having problems, specific to WoW that began with a specific patch, then I’d say that’s on Blizzard. If it’s just coincidental that all the people having problems are on the same ISP carrier, I’d blame them first.

Obvious next question… who is your ISP provider? Are you in America (North, Central, or South) or Oceanic? If in US what part of the country? Sometimes your provider’s not at fault but your “typical” path to the game server changed because of an infrastructure issue between you and the server location. Using a VPN to virtually change your path sometimes fixes that, util the root problem is actually fixed.

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Go to the technical support forum. You’re unlikely to get the right help here, but they’re pretty good at helping trace the problem.

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i think you should try posting in the technical support forum. they are the techies who would be able to help you

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I’ve never had problems on retail - except for longstanding bugs like flying into something while dragon riding, lol.

Losing a character on hardcore due to a disconnect would be devastating.

Agreed. Tech Support is usually the best option. However there are no more Blues there since the 2025 Microsoft layoffs :frowning:

Blizzard has also removed the Support articles with the IP addresses we used to give players to run a WinMTR. That traces each physical hop someone is taking between their computer and the game server along with the latency on each hop and packet loss for each hop. It can help show where in a pathway an issue might be. So many times it is somewhere along the backbone between the local ISP and the end destination.

Excellent advice. That changes the route you take to the game servers. Sort of like taking a detour around an accident. If that works then it is something in the middle.

I can say that I have not experienced any DCs. East Coast US connecting ot the Chicago data center for me on Comcast/Xfinity.

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