Constant disconnects/crashes since launch of "The War Within™ Pre-Expansion Content Update

Dear Blizzard Tech Support,

I hope this message finds you well. I am writing to express my deep frustration and disappointment with the current state of World of Warcraft following the launch of “The War Within™ Pre-Expansion Content Update.” Since this update went live, the game has been completely unplayable for me.

I have followed every step suggested by your customer support team, and have taken additional steps including:

  • Performing a fresh installation of Windows.
  • Reinstalling the game.
  • Ensuring all my drivers are fully up to date.

Unfortunately, despite these efforts, nothing has resolved the issues, and the game remains unplayable.

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Can you please help? Thanks

PS- I have created two tickets which have both referred me to this forum:

  1. US100231214
  2. US100306530
5 Likes

i have been having same problem did all the steps recommended but issue still persist it is only blizzard games i have this problem .

3 Likes

I have been having the same issue.

Blizzard,

Please bump this as a priority. I have seen many threads with others having this issue as well. I have tried various “fixes” and none seem to last.

Thanks.

1 Like

C9315324-C7CA-4514-AA54-3D7231DFBDAC

my game also keeps crashing this is the error i’ve gotten i now have gotten this like 8 times

1 Like

I have had similar issues with constant disconnects. So bad that I just have given up some nights and go to play something else with the frustration. Other online activities are not impacted within my home or on my computer, just Wow.

I haven’t had many full crashes - think about 2 - but didn’t save the error code since I thought it was a one off, but many MANY disconnects.

2 Likes

Same problem here. It is unplayable, crashes every few minutes RANDOMLY. In quests, in dungeons, in Stormwind.

DOES NOT CRASH IN WoW CLASSIC!

Does NOT crash in ANY other game.

I deleted ALL of my three AddOns just in case. No change.

It is obvious to me that the problem is within the latest TWiW patch…

2 Likes

Totally agree would it hurt blizz to actually acknowledge the problem so people aren’t tearing their hair out trying to fix the unfixable.

4 Likes

I’m having this issue and it’s pissing me off so bad that I’m just saying screw WoW and going back to FF14. At least with Squarenix they actually do their effing jobs and fix bugs as soon as it’s reported.

2 Likes

Blizzard has ostrich syndrome they figure if they pretend problem doesn’t exist long enough it will go away :dracthyr_nod:

2 Likes

Yeah I’m having same problem game crashes every hour at most inconvenient times they said today servers went down at 7 am so hopefully they fixed it I got kick out of dungeons and raids bc of it

That was rescheduled until tomorrow. But I was on most of the morning with no issue

Same problem, much worse on my main character. Can’t even hardly do M+ at all now.

1 Like

Does any of the errors you all are getting look like this?

Program: G:\Program Files\World of Warcraft_retail_\Wow.exe Exception: ACCESS_VIOLATON - The instruction at “0x00007ff7df48ccd2” referenced memory at “0x000000000028”, the memory could not be “read”
ProcessID: 38576
ThreadIF: 34052

It happens more frequently with each patch.

1 Like

Getting that exact message too.

Hi. I’ve had this issue as well for at least two weeks, all the time. I tried all the network things – none of them worked.

Based on a Reddit suggestion, I switched all my characters over from dynamic flight to old-style flight (I noticed that I was frequently disconnecting right after I tried to fly). It’s been at least two days and I haven’t had another disconnect – before this, it was happening all the time.

I don’t know if it will help you, but I figured I would share, since Blizz will take about eight thousand years to fix it.

Just adding in a reply so that the thread doesn’t close “a month after last reply” because same. Still experiencing random crashes, mostly from taking off in flight.

While this has been a very good expansion so far with it’s content, in 20 years, not a single other expansion has been plagued with this much buggy-ness this far in, in my experience.

1 Like

Also suffering constant disconnects, not even just in flight anymore, this is borderline unplayable at times. I’m hoping it’s just worse from the storms but it’s terrible :frowning: I’m getting DC’d in dungeons and in raids even, this has never been so bad.

I check this forum daily just to know I am not the only one.
I have updated drivers and do all Win 11 updates.
My computer needed the Intel bios patch for my 14th Gen so that has been done. It definitely helped as I can play a little longer before the disconnects and reboots begin.
I have disconnects and forced “sleeps” and reboots.

You would think that a Nvidia GeForce RTX 4090 would handle wow, especially since I do have the graphics set on the lower end.

When I am on the Internet or social media, I have no problems.

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