My game is consistently getting hung during gameplay and especially when entering loading screens (taking a summon, starting a key, etc), and even when quitting the game or logging out. The game freezes and Windows prompts me to end process. The Event Viewer just shows an Application Hang in Wow.exe.
This issue first occurred on Wednesday (April 13) and has been occurring more and more frequently. Notably, my CPU / other module temperatures have not exceeded expected ranges and all graphics drivers are up to date. Is anyone else experiencing this issue, or have suggestions to a fix?
(I realize the primary suggestion for this type of issue is to uninstall all addons and slowly reinstall them to figure out if it’s an addon issue. However, this process will take several weeks due to the difficult-to-reproduce nature of the crash. For this reason, I am posting here to solicit advice while I undertake this lengthy debugging process).
EDIT (4/22/2022): I have uninstalled all addons and the crashing issue persists. Will crash multiple times in one dungeon. Also, some sporadic missing textures have been observed. See below posts for more info.
same here, all drivers are up to date, all windows updAtes all installed, this happens about 90pct of the time after server maintenance
i reset router and everything, power down power up etc…at some point for whatever things start working, yet other times i go 4 days before that happens though
home latency stays fine, get in a world event like the raid and world latency goes into the 200’s and fps goes to zero often, then one day it’s okay
after yesterdays restart/maintenance i’d have to say it’s worse than ever, like packet loss maybe? can’t even move once a team type world boss event takes place, yet some days all is well, like something brand new, perfect
I see several issues in the dxdiag that could be causing the issue you’re reporting.
Your c: drive is almost full - Drive: C: Free Space: 34.3 GB Total Space: 976.1 GB. This may result in stuttering as the drive loads assets, which is what you are describing. Try freeing up at least 25% of the drive’s max space.
It looks like your AMD chipset drivers may be old - try downloading and installing the newest version from AMD.com for the X470 chipset.
I’d start with freeing up space on C, and then the AMD drivers. If those don’t solve the issue, I’d probably hold off until the next AGESA version and then update the BIOS. You may want to update it before then, all depends on your patience level.
You post, you complain, you never provide any troubleshooting information that is requested in the stickies at the top of the forum. You don’t have to hit enter to post every time you get mad.
So, I’ve implemented the first two fixes (freed up 300 GB of hard drive space and updated chipset drivers). Issues persist. I’m also noticing that preceding the crashes I will have missing/black textures in the world for random models / textures.
Disabling doesn’t keep their settings from loading so you would want to remove them entirely. To do so, exit the game and launcher. Open your WoW directory to the retail section and delete or rename the WTF and Interface folders. Delete the Cache folder. Restart the game via the launcher and see if the issue persists.
New finding - if I let the freeze sit for a long period of time (up to now I have simply ended the process), I eventually am disconnected (and unfrozen) from the server and can then connect again normally. This was true in my most recent freeze. I will continue to test to see if this is consistent behavior.
if there’s nothing wrong with windows. then it must be something wrong with World of Warcraft installation or files. did you run the repair function? (click the cog next to the play button) go down the list and click Scan and repair or stuff it and uninstall WoW (backup any files you want to keep addons, screenshots, etc) and download fresh copy of World of Warcraft game(s)
I have done several wow repairs, it occasionally does a ~1MB download afterwards which I assume means it found something to fix but the most recent time it did nothing.
I have not uninstalled/reinstalled WoW yet. I submitted an official ticket about this, hoping to hear from Blizz Tech support on it. I increased my virtual memory paging file size and have not had any crashes yet, but it has not been enough time to feel confident in that fix.