Connection Problems

I am experiencing high home and world latency (like 5k home and 1k world). This persists across various realms I’ve logged into, and clearly I can’t play like this. I’ve run some network tests to check with my ISP tomorrow, but in the interim I ran MTR and I’m not sure if it’s normal to start losing half the packets after the 6th hop?

I did this after restarting my network, direct linking to my internet, and purging my interface/wtf/cache/wdb folders.

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                           192.168.100.1 -    0 |  416 |  416 |    0 |    0 |   13 |    0 |

|                              10.254.8.1 -    1 |  412 |  411 |   12 |   84 |  352 |   40 |

|                           10.99.224.217 -    1 |  408 |  406 |   18 |   86 |  370 |   40 |

|                           10.99.226.169 -    1 |  412 |  411 |   17 |   87 |  317 |   64 |

|                             172.27.96.5 -    1 |  405 |  402 |   17 |   94 |  361 |   40 |

|                             172.27.96.2 -    8 |  317 |  292 |   17 |   93 |  391 |   54 |

|                            172.27.96.14 -   58 |  128 |   55 |   30 |  129 | 1693 |   75 |

|                          172.97.106.185 -   57 |  129 |   56 |   53 |  130 |  285 |   75 |

|                   eqix-da1.blizzard.com -   55 |  132 |   60 |   36 |  144 | 1654 |   96 |

|              ae1-br01-eqda6.as57976.net -   58 |  128 |   55 |   83 |  198 | 1874 |  139 |

|                   No response from host -  100 |   84 |    0 |    0 |    0 |    0 |    0 |

|         et-0-0-0-pe04-eqch2.as57976.net -   58 |  128 |   55 |   82 |  193 | 1874 |  141 |

|                   No response from host -  100 |   84 |    0 |    0 |    0 |    0 |    0 |

I see what you see at hop 6 Haiet. If it was just packet loss at that one switch we could right it off as a switch conifiguration. Seems to carry on down the line of switches all the way to Blizzard. That is a concern.

Run a Tracert - more of a moment in time test. Let’s see if that catches anything.

I did these while I was downloading MTR last night. So this is from around the same time as the MTR log I posted.

Tracert

Tracing route to 24.105.62.129 over a maximum of 30 hops

  1     1 ms    <1 ms    <1 ms  192.168.100.1 
  2    58 ms    41 ms    38 ms  10.254.8.1 
  3   115 ms    50 ms   145 ms  10.99.224.217 
  4    49 ms    35 ms   127 ms  10.99.226.169 
  5   168 ms   130 ms    57 ms  172.27.96.5 
  6   233 ms   209 ms   162 ms  172.27.96.2 
  7    45 ms    59 ms    34 ms  172.27.96.14 
  8     *      153 ms   115 ms  172.97.106.185 
  9    66 ms   207 ms   133 ms  eqix-da1.blizzard.com [206.223.118.237] 
 10     *      244 ms   233 ms  ae1-br01-eqda6.as57976.net [137.221.74.33] 
 11     *        *        *     Request timed out.
 12   122 ms   105 ms     *     et-0-0-0-pe04-eqch2.as57976.net [137.221.69.77] 
 13     *        *        *     Request timed out.
...

Pathping

  0  DESKTOP-5L6S847.lan [192.168.100.6] 
  1  192.168.100.1 
  2  10.254.8.1 
  3  10.99.224.217 
  4  10.99.226.169 
  5  172.27.96.5 
  6     *     172.27.96.2 
  7  172.27.96.14 
  8  172.97.106.185 
  9  eqix-da1.blizzard.com [206.223.118.237] 
 10     *     ae1-br01-eqda6.as57976.net [137.221.74.33] 
 11     *        *        *     
Computing statistics for 250 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           DESKTOP-5L6S847.lan [192.168.100.6] 
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.100.1 
                                0/ 100 =  0%   |
  2   75ms     0/ 100 =  0%     0/ 100 =  0%  10.254.8.1 
                                0/ 100 =  0%   |
  3   71ms     0/ 100 =  0%     0/ 100 =  0%  10.99.224.217 
                                0/ 100 =  0%   |
  4   74ms     0/ 100 =  0%     0/ 100 =  0%  10.99.226.169 
                                0/ 100 =  0%   |
  5   86ms     0/ 100 =  0%     0/ 100 =  0%  172.27.96.5 
                                3/ 100 =  3%   |
  6   79ms     3/ 100 =  3%     0/ 100 =  0%  172.27.96.2 
                                5/ 100 =  5%   |
  7  121ms    35/ 100 = 35%    27/ 100 = 27%  172.27.96.14 
                                0/ 100 =  0%   |
  8  112ms    37/ 100 = 37%    29/ 100 = 29%  172.97.106.185 
                                0/ 100 =  0%   |
  9  ---     100/ 100 =100%    92/ 100 = 92%  eqix-da1.blizzard.com [206.223.118.237] 
                                0/ 100 =  0%   |
 10  111ms     8/ 100 =  8%     0/ 100 =  0%  ae1-br01-eqda6.as57976.net [137.221.74.33] 

Trace complete.

This morning’s tracert

Tracing route to 24.105.62.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.100.1 
  2    22 ms    24 ms    24 ms  10.254.8.1 
  3    27 ms    29 ms    70 ms  10.99.224.217 
  4    27 ms    54 ms    29 ms  10.99.226.169 
  5    43 ms    28 ms    24 ms  172.27.96.5 
  6    75 ms    29 ms    49 ms  172.27.96.2 
  7    25 ms    70 ms    28 ms  172.27.96.14 
  8   141 ms    44 ms    87 ms  172.97.106.185 
  9    74 ms    49 ms    44 ms  eqix-da1.blizzard.com [206.223.118.237] 
 10   147 ms    88 ms    89 ms  ae1-br01-eqda6.as57976.net [137.221.74.33] 
 11     *        *        *     Request timed out.
 12    82 ms    89 ms    89 ms  et-0-0-0-pe04-eqch2.as57976.net [137.221.69.77] 
 13     *        *        *     Request timed out.
...