Just started a couple hours ago. Barely able to log in/not able to log into even the battle.net client. Only Blizzard software affected. My Internet is otherwise working normally with average 90 down and 40 up.
What do?
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You’ll want to post in the tech support forum. Also include tracert/ping reports to help with fault finding.
Topic moved.
Where do I find Blizzard’s server IP’s?
These Support articles should have the necessary info:
Running a Traceroute: https://us.battle.net/support/en/article/7870
Running a Pathping: https://us.battle.net/support/en/article/7871
Running WinMTR: https://us.battle.net/support/en/article/27780
My hop 6 is sitting at 3442 ms, yikes.
Chiming in also, noticed some significant spikey lags. Here’s my MTR for Central US server.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 269 | 269 | 0 | 1 | 19 | 0 |
| 24-113-192-1.wavecable com - 0 | 268 | 268 | 10 | 16 | 77 | 12 |
| agg1-pohe-a-be154.bb.as11404 net - 0 | 269 | 269 | 10 | 15 | 29 | 16 |
| be6.cr1-pohe-b.bb.as11404 net - 0 | 269 | 269 | 9 | 15 | 29 | 17 |
| be4.cr2-sea-b.bb.as11404 net - 0 | 269 | 269 | 11 | 15 | 29 | 14 |
| six.blizzardonline net - 0 | 268 | 268 | 11 | 19 | 79 | 14 |
| ae1-br02-eqse2.as57976 net - 12 | 170 | 151 | 15 | 346 | 4376 | 68 |
| xe-0-0-1-1-br02-eqch2.as57976 net - 3 | 245 | 239 | 56 | 74 | 241 | 69 |
| be2-pe1-eqch2.as57976 net - 3 | 244 | 238 | 57 | 124 | 1752 | 75 |
| 24.105.62.129 - 3 | 241 | 234 | 56 | 66 | 111 | 66 |
|____________|||||||
Looks like the issue is starting at ae1-br02-eqse2.as57976 net
Hope this helps with the troubleshooting.
I’m having issue at the same spot. 4000+ Latency.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 244 | 244 | 0 | 0 | 16 | 0 |
| 10.145.176.1 - 1 | 240 | 239 | 4 | 9 | 31 | 22 |
|
STTLWAWBCI01.bb.telus.com- 0 | 244 | 244 | 20 | 25 | 53 | 37 || 154.11.2.145 - 0 | 244 | 244 | 20 | 28 | 92 | 37 |
|
ae1-br01-eqse2.as57976.net- 1 | 200 | 198 | 48 | 345 | 4239 | 179 ||
xe-0-0-0-1-br01-eqsv5.as57976.net- 0 | 244 | 244 | 49 | 57 | 120 | 67 ||
et-0-0-29-br02-eqsv5.as57976.net- 0 | 244 | 244 | 48 | 56 | 161 | 64 ||
xe-0-0-1-1-br02-eqla1.as57976.net- 0 | 244 | 244 | 49 | 59 | 113 | 68 ||
et-0-0-29-br01-eqla1.as57976.net- 1 | 236 | 234 | 49 | 57 | 162 | 162 ||
et-0-0-2-br01-swlv10.as57976.net- 0 | 244 | 244 | 73 | 81 | 135 | 91 ||
et-0-0-0-pe04-swlv10.as57976.net- 0 | 244 | 244 | 49 | 55 | 115 | 68 ||
las-swlv10-ia-bons-04.as57976.net- 0 | 244 | 244 | 50 | 55 | 88 | 66 || 137.221.105.2 - 0 | 244 | 244 | 50 | 55 | 87 | 67 |
|____________|||||||
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Is this a blizzard issue or call ISP issue? How is this resolved?
So you’re with Telus? I am too. Just started noticing weird lag spikes this morning.
Cant just be telus though. Guy above was with wavecable.
Issue is with http://ae1-br01-eqse2.as57976.net/ whatever that is.
On his MTR it appeared after the initial connection with blizzard servers. So I don’t know.
I keep getting disconnected over and over and over with the error msg wow 51900319. Any help with this would be great thanks
Area 52 and Sargeras are both unplayable. Can log in and immediately get booted with extreme latency.
Can you run the winMTR posted above? Very like the same node the path is being being routed through.
Oh look, what a surprise. An issue at that same node…
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| hitronhub.home - 98 | 50 | 1 | 3 | 3 | 3 | 3 |
| No response from host - 100 | 49 | 0 | 0 | 0 | 0 | 0 |
| rc1st-be145-1.vc.shawcable.net - 0 | 249 | 249 | 9 | 19 | 31 | 22 |
| rc2wt-be50-1.wa.shawcable.net - 0 | 249 | 249 | 14 | 18 | 32 | 16 |
| rc6wt-tge0-10-0-11.wa.shawcable.net - 0 | 249 | 249 | 13 | 28 | 100 | 87 |
| ae1-br01-eqse2.as57976.net - 2 | 207 | 204 | 42 | 307 | 3939 | 44 |
| xe-0-0-0-1-br01-eqsv5.as57976.net - 0 | 249 | 249 | 43 | 50 | 122 | 46 |
| et-0-0-29-br02-eqsv5.as57976.net - 0 | 249 | 249 | 42 | 47 | 155 | 48 |
| xe-0-0-1-1-br02-eqla1.as57976.net - 0 | 249 | 249 | 43 | 52 | 148 | 85 |
| et-0-0-29-br01-eqla1.as57976.net - 0 | 249 | 249 | 42 | 52 | 153 | 43 |
| et-0-0-2-br01-swlv10.as57976.net - 0 | 249 | 249 | 43 | 59 | 338 | 53 |
| et-0-0-0-pe04-swlv10.as57976.net - 0 | 249 | 249 | 43 | 51 | 111 | 45 |
| las-swlv10-ia-bons-04.as57976.net - 0 | 249 | 249 | 42 | 45 | 59 | 43 |
| 137.221.105.2 - 0 | 249 | 249 | 42 | 47 | 60 | 50 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Same Same
ae1 -br01- eqse2.as57976. net - 2 | 208 | 205 | 42 | 195 | 3258 | 42 |
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.0.1 - 0 | 277 | 277 | 0 | 0 | 10 | 0 |
| No response from host - 100 | 55 | 0 | 0 | 0 | 0 | 0 |
| 096-034-110-104.biz.spectrum. com - 0 | 277 | 277 | 3 | 9 | 44 | 40 |
| 096-034-105-074.biz.spectrum. com - 0 | 277 | 277 | 6 | 12 | 48 | 42 |
| dtr01rsbgor-tge-0-1-0-0.rsbg.or.charter. com - 0 | 277 | 277 | 12 | 19 | 55 | 43 |
| 096-034-108-182.biz.spectrum. com - 0 | 277 | 277 | 13 | 23 | 54 | 50 |
| bbr01sttlwa-tge-0-1-0-4.sttl.wa.charter. com - 0 | 277 | 277 | 20 | 27 | 64 | 50 |
| prr01sttlwa-bue-1.sttl.wa.charter. com - 0 | 277 | 277 | 21 | 28 | 63 | 32 |
| 96-34-158-89.static.unas.mo.charter .com - 0 | 277 | 277 | 20 | 28 | 92 | 60 |
| ae1-br01-eqse2.as57976. net - 2 | 237 | 234 | 44 | 266 | 4318 | 58 |
| xe-0-0-0-1-br01-eqsv5.as57976. net - 0 | 277 | 277 | 41 | 50 | 119 | 80 |
| et-0-0-29-br02-eqsv5.as57976. net - 0 | 277 | 277 | 43 | 49 | 133 | 46 |
| xe-0-0-1-1-br02-eqla1.as57976. net - 0 | 277 | 277 | 42 | 52 | 134 | 47 |
| et-0-0-29-br01-eqla1.as57976. net - 0 | 277 | 277 | 43 | 53 | 175 | 52 |
| et-0-0-2-br01-swlv10.as57976. net - 0 | 277 | 277 | 41 | 78 | 804 | 63 |
| et-0-0-0-pe01-swlv10.as57976. net - 0 | 277 | 277 | 42 | 50 | 116 | 82 |
| 137.221.105.2 - 0 | 277 | 277 | 40 | 47 | 82 | 77 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Same here, specifically only got the lag trying to connect to Boralus (maybe all of broken isles?) After leaving to ironforge its almost entirely gone.
I’ve been having issues with latency spikes ingame today, happening while i raid, really really annoying 
Pastebin since I don’t seem to understand how to post a MTR without blizzard forums whining at me about links - pastebin . com / cjmuG2Ew
That includes one shad’har attempt where I had a latency spike happen
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.1 - 0 | 79 | 79 | 3 | 10 | 19 | 11 |
| 96.120.100.161 - 0 | 79 | 79 | 8 | 12 | 31 | 13 |
| 96.108.136.97 - 0 | 79 | 79 | 8 | 11 | 31 | 15 |
| 69.139.163.13 - 0 | 79 | 79 | 9 | 15 | 50 | 12 |
| 68.86.93.165 - 0 | 79 | 79 | 10 | 13 | 30 | 15 |
| 68.86.86.226 - 0 | 79 | 79 | 9 | 13 | 31 | 18 |
| 50.208.232.154 - 0 | 79 | 79 | 9 | 16 | 46 | 17 |
| 137.221.73.33 - 7 | 58 | 54 | 0 | 276 | 3620 | 39 |
| 137.221.65.40 - 0 | 79 | 79 | 38 | 45 | 94 | 43 |
| 137.221.65.117 - 0 | 79 | 79 | 38 | 42 | 76 | 40 |
| 137.221.65.6 - 0 | 79 | 79 | 39 | 47 | 134 | 47 |
| 137.221.65.0 - 0 | 79 | 79 | 39 | 46 | 97 | 45 |
| 137.221.65.69 - 0 | 79 | 79 | 39 | 63 | 435 | 47 |
| 137.221.83.81 - 0 | 79 | 79 | 38 | 43 | 102 | 40 |
| 137.221.105.2 - 0 | 79 | 79 | 37 | 41 | 54 | 43 |
|____________|||||||
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
same bad spot, been going on all morning, unplayable.
That is weird. Which server are you trying to connect to though? Based on IP’s I see it ping around Illinois a bit before heading and pinging around the Netherlands, but it never actually reaches a Battle net server?
But the bad server appears to be 137.221.73.33 hosted by ae1-br01-eqse2.as57976.net in the Netherlands.
Why the F is data going to and from the US being rerouted through europe?
Wait? Am I doing something wrong? An IP lookup of the west cost server “137.221.105.2” places it in Amsterdam?
Ip locations are about the corporate entity that registered the address. They may or may not have anything to do with physical location.