Greetings,
Thank you for contacting Customer Support in regard to not receiving any progress for your Conflict & Strife essence. Please note PVP Season 3 closed on January 14 therefore these items were not able to be earned until the new season began. With the start of PVP Season 4 on January 21, these items may now be earned again and will start being delivered next week.
Please visit the What To Expect In Visions Of N’Zoth And Season 4 forum thread for more details: What to Expect in Visions of N’Zoth and Season 4
Your ticket was identified to be about the issue above. If the provided information answers your inquiry, please mark the issue as Resolved. If this is not the case, please respond so a Game Master can manually review it.
This is what I got when opening a ticket, still doesn’t explain why people are getting the items for focusing iris from M+ caches when the “season has ended”