Hello everyone. My computer is crashing when I log into the game and try and enter the world. I have updated windows, graphics card, disabled the Xbox game bar, closed Microsoft one drive and disabled Nvidia share feature which was said to fix this issue or has fixed this issue for someone in the past. O and I also ran the memory diagnostic tool to see if something was up with my memory. Nothing was detected. It was a result from a google search of an older post on this form. I am at a loss of words on what to do moving forward.
CPU Intel i9-9900k (not over clocked)
GPU RTX 2080 (not over clocked)
OS: 64-bit Windows 10
Ram: 32 gb @ 1600 mhz
HDD: 2 SSD Intel and Samsung.
Not sure what else I can offer. I am not a computer savvy kind of person. Please Help!
-Urgentcare
(Edit: Yesterday it was working fine, today after update is when I started having all my issues)
Odd. I just came to the forums looking for this issue. Just literally happened to me 5 mins ago. No idea what caused it, but I am being extra cautious and scanning and repairing wow and other computer maintenance.
I truly hope this is just a fluke.
I just updated everything thing that could update in my computer. I even changed the WTF, Cache, and Interface folders to Old. The game still shuts down my computer every time I log in. The only thing left for me to do is to reinstall WoW. :’(
I’m also having this issue urgent care. My hardware is much older than yours so this is quite weird. I am scared to try anymore fearing I will cause permanent damage to my system. Maybe I all ready have…this truly sucks.
I just uninstalled WoW and the Blizzard App. I am going to redownload and see if this helps. It is weird, when my game shuts down 1 out of ever 5 times (its shut down 15+ times) the Blizz app makes me relog (which is not normal) and it asks me to locate my game. I am guessing the pathing from the Blizz app to where the game is downloaded is messed up. I’ll update this post when I have reinstalled everything.
I’m testing other games now, I suggest you do the same. Try to see if this is a wow issue only.
I have been able to play other Blizzard games.
Yeah so far other games are working fine. I was really worried this issue bricked my video card…
Let me know if the reinstall works. That may be my last option.
I uninstalled the game and Blizzard App… Reinstalled everything and just spent the last 2 or 3 hours redownloading and updating WoW Retail. I launch the game and everything loads, character screen pops up, then I enter world and right as I come out of the load screen and see my character in Ardenweald it shuts down my computer. Not sure what to do… Can anyone from Blizzard reach out and respond or come up with a solution? I can play other games just fine. WoW worked just fine yesterday and then today after the update it wont work.
I also just started having issues during last update. Sadly this is now the weekend, so we probably won’t see any help for awhile…
Blizzard goes away during the weekends apparently. I would think it’s best to not try again anymore to prevent possible damage to your system. I guess I’ll play other games…
Update: I turned all my graphic settings to the lowest it could be. I was able to log in and was IG for about 3 min without being disconnected. Not sure if this is a WoW issue or a Nvidia issue or some kind of capability thing. Ill keep this updated.
Same I turned down all my settings and tried again against my better judgement. Lasted 4 mins then computer shut down again. This issue is literally breaking my sh×t. I think my video card is also bricked. Sadly I know blizzard will not take responsibility for this, and I’m probably screwed…
This issue is horrific and potentially dangerous to a computer system. This issue is so bad now after crashing my comp does not want to start up!
Only wow does this! I tested throughly with other blizzard games + other games as well. I don’t know what is going on but I’m so upset over this. My entire system is screwed up now…
Computer just shut down again upon character entering the world. Is there anyone out there from Blizzard that can shed some light on this? Why is it that WoW is the only game that shuts my computer down? SWOTR, ESO, Hearthstone and LoL dont force my computer to shut down, but every since the last update this is my reality with WoW.
This issue bricked my video card, perhaps more. Don’t try this anymore for the sake of your computer. It’s a decent looking rig, don’t screw it up. Gotta wait until monday I guess…sigh.
Blizzard wow. This issue has caused literal damage to my computer system. I am beyond frustrated and upset…
Are you using a ROG Asus motherboard perhaps? I’m trying to find a connection between our two systems. See why this is effecting us.
My computer is a Sager rig, not sure what MB they use. Sorry I am not more help.
All good. Just trying to figure this out since we will not be getting help anytime soon.
You need to post actual diagnostic information.
Post a dxdiag report and let’s look at what’s happening.
In general, though, wow can’t crash your computer. Crashing indicates a deeper issue with the OS or the hardware.