I just ran Torghast on the Upper Reaches and I got the map that is a straight line through what appears to look like a prison and in the out of bounds areas you have mobs that patrol. It makes for cool scenery.
However, it impacted the floor completion score. I killed every mob I could in my area, broke all the jars, freed all the souls and did the locked chest. Thought I would finish with a 100% for that floor but ended up with a 62%
Please fix so areas we cannot get to do not impact our completion score.
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Same, with this being a timed Run and that incompleteable Floor basically makes it impossible to get a Flawless 5 Diamond thing. needs to change fast or there will be outrage
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Glad to see I wasn’t the only one here. I was so confused why my completion % was so low in upper reaches.
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Bumping the thread because this happened in every Upper Reaches I’ve done so far this week on both my level 60s.
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Got that floor in two runs. Both times I ended up with 65%. Fix it please.
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Thank goodness I came across this thread first. Just saved myself from wasting time on that wing. 
I just flawless ran it WITH that floor. The key is just to go fast when you do get that floor, to compensate.
Experienced this too. Kinda stupid that out of bounds enemies will count towards completion.
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The issue is that other wings have something similar too. I think the fractured halls has a floor tile with this too. Some wings have enemies behind doors that you cannot get passed as well. Or behind locked gates.
I just ran into this bug as well.
Upper Reaches level 9, got a map that is a straight shot with a bunch of unreachable mobs on the side of the map.
Fully cleared everything I could reach and BAM. 61% Completion…
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Same, ran 3 times, and the third time we got 99% but still awarded 3 stars for the run.
also had this happen to me
Same thing happened to my group twice tonight. Trying to get 4 gems so we can do Layer 10 next week, Ended up switching to Skoldus Hall.
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That explains what I just had happen as well. Cleared everything and ended up with 65% completion like… huh? Thanks for reporting this.
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Still an issue. Happened again last night. The “Out of bound”, decorative mobs, or whatever you wanna call them shouldn’t be counted towards your “completion” score. If you can’t reach them, you can’t kill them. Please fix this! Thanks!
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I just wasted 3 freakin runs on Upper Reaches trying to figure out what the hell I missed. This is a frustrating bug because it seems like a lazy programmer made the equation to just default to all mobs being killed without thinking about these “out of bounds” or “decorative” mobs they have! I can’t imagine this going into next week with two other wings and likely the same situation because there’s quite a few (not just Upper Reaches) with mobs behind doors or wings that don’t connect to the main floor plan. REALLY frustrating to waste so much time!
Chiming in here - i ran it on 3 different toons this week in group of 5 each time and we experienced the same thing. There is no way to get to those mobs up top. We even backtracked as one person realized the completion rate was off when he went through and the rest of us checked every gate etc.