Compensation for "Character not found" bug

It’s already been proven that this isn’t a “server load” issue. It’s account specific.

thought disabling all addons fixed this for people

Fried mashed potato balls

Those also look good.

What is your proof of that? As a game developer I am willing to bet you the massive amount of data the DB has to pull when you log into a character is timing out because all the people trying to get in right now.

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Oh ok, potato pancakes I am familiar with.

Yup they should give compensation for “down” time as you pay to play.

I sure like beiing 30miles from anything and its night and I just want to game but nope cant create char, cant login char, get logged in then booted and cant login again then chars not found, empty char screen.

Fantastic prepatch, wow has a good history of the WORST launches its quite sad in 2020 when a freakin Ryzen 3900 chip can run a server better

Have they given any reason why? Like why has my account be fine the whole time, but not yours? That is so weird.

considering I havent been able to login for two nights in a row and i’m not able to play every day this really does suck and I do feel like at least credit is deserved for days missed

Yes, a difference in scope. No excuse though. It’s essentially the same exact issue as if all the servers were down. People can’t play the game, even though they pay to play it. Same exact issue, just over different lengths of time.

It’s hypocritical to say that 1 month of downtime should see compensation but not 1 day. It’s the same exact issue. It would just entail 1 day’s worth of compensation rather than 1 month’s worth.

Read the ToS, instead of skipping through it. You also give up any rights to sue them, and agree to binding arbitration. This is common practice with the vast majority of software companies, and even service providers, just saying.

But people can play the game? There are probably millions of people around the world on and maybe a few thousand with the issue. It literally makes no sense to compare total downtime to partial issues.

At this rate, this weekend will be a zoo. I have gotten in around an hour in the past two days. Lovely Blizz…lovely!

I’ve already stated that proof.

I have 5 people logging into this game in this house. 4 can get in, 1 cannot.

All 4 use their machines using my account info and are unable to log in. No matter what server, it’s the same result.

When they switch back to their accounts, they get in without a hitch. One of the accounts isn’t even a retail monthly subscription account, it’s a trial account … and has no issues.

Definitely an account/authentication issue when log in servers are under load. You’re not the only game developer playing this game … FYI.

I would share if I could.

I really wanna know why I have zero issues.

NOT THAT I WANT TO HAVE ISSUES OK BLIZZARD

But it is incredibly weird to me.

2 Hours ago was playing fine, now none of my characters are there when I came back from making/eating dinner.

Not going to panic because it will probably buff out, will do something else until it comes back. Not missing out on much anyway.

Dang I guess you got me lemme go hand in my 2 weeks. There could be other factors too of course but I imagine that is not the sole problem. But you clearly have more insight then me!

Insanity -
the state of being seriously mentally ill; madness.
extreme foolishness or irrationality. As in making excuses for not providing the paid service due to repeated and continued ineptitude and lack of quality control standards. IE cheaping out.

the launcher “news” was just updated to reflect this again

Continuing paying for a game that you feel is constantly inept is pretty insane to me. I wouldn’t fund such an organization - and I have withdrawn my funds plenty!

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