Companion app will not open unless connected to Wi-Fi

It’s probably an incompatibility with the wireless providers’ network (preferring IPv6) with Blizzard’s choice to implement their mobile app services with IPv4 only.

https://us.forums.blizzard.com/en/wow/t/wow-companion-app-wi-fi-only-for-sprintt-mobile-users/751962/2

I assume Blizzard will add IPv6 compatibility at some point, but if you don’t want to wait around the linked post has a cross-post to the Hearthstone forum with a detailed workaround (reconfiguring your mobile device to enable IPv4 compatibility and connect to Blizz mobile services as they are now).

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