Before I begin, I want to say that each and every Live Chat that I’ve been in, has been an absolute blast and one of my gaming career highlights has been to be able to talk with the developers from a game that I’ve been playing for the last ~18 years.
I do feel that there can be ways to improve the chat, and I’ll try my best to explain. The Live Chat kind of feels like a Q&A session with the developers, which is awesome but it can go in all kind of directions which sometimes can make it hard to follow, as person A would like to ask a question and discuss, person B would like to ask another question and person C would like to follow up on the answers given from person A their question.
Now, it’s honestly great to have a question and it’s actually being answered directly by the developers, but in my opinion it creates a more interview style environment rather than an actual conversation about subjects both the players and the developers are passionate about.
I think both sides, and especially the developers gain a lot from asking during the Live Chat like, “What do you all think of Dream Surges or this new awesome feature we’ve put in” or “What is your opinion on the raid” and create a conversation from there.
Often the answers that are being given during the Live Chat, could easily be written down in an AMA style.
I’d like to know all of your opinion and experience with the Live Chat, I think a lot can be gained from it :).