Community Council communication thread

Community General Discussion
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Hey all, or howdy, as apparently, all Americans say according to television!

I should’ve made this thread probably way sooner, but I guess better late than never.
If there has been one feedback that’s been given towards the community council, it’s that it’s difficult to communicate between GD and CC, I figured making a thread, where we can do just that.

If you have made or seen a thread that you feel should be cross-posted on the Community Council, link it here with a small explanation as to why you think it needs to be cross-posted. The idea is that one of the CC members will pick it up and cross-post it, to hopefully get more attention from Blizzard.

I understand that there are a lot of opinions about the CC and the lack of communication, but I’m kindly asking you to refrain from such comments in this thread. This thread is based on the assumption that Blizzard does read the threads we make.

As some might be aware, my 1 year period on the Community Council will end and I might not be posting in gold letters after the 15th of this month. So I hope other CC members will keep an eye on this thread too after my departure.

I am also, through this way kindly requesting for this topic to be stickied.

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Meowdy!

I’ll book mark this incase there’s anything that I can link here. :smiley:

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I know you mean well, but this may not be something Blizzard lets you do. It is actually against the forum rules to just cross post threads, esp to spam/attempt to get attention. The Council was not set up to be a means to communicate between GD and the Council. Nor was it supposed to be “representative” of the forums specifically. Very much not part of the tasking (what little description there is) of the Council.

Collecting feedback for the Devs on General Discussion, reddit, twitter, streams, websites like Wowhead, etc - is the job of the Community Managers. They literally get paid to collect that feedback for the weekly report and meetings. They may also be tasked with collecting additional rapid feedback about something like a new patch, or an event like the Hearthstone one.

If you are involved in a discussion on GD and want to bring it up in Council that is cool. Generate an organic thread of your own with your thoughts and reference link the GD thread.

You will likely want to avoid just cross posting though.

The issue most have, I think, is that even though the Devs DO get the feedback, they rarely comment on it - as you have seen in the Council forum. Changes in response to feedback are often planned for patches way down the road, not something soon. This makes peopel want to just throw more feedback and frustration at Devs. I don’t know if Blizzard will ever change that and let them talk about specific changes coming in the near patches, or future patches, along with a detailed timeline.

There is also the issue that the Devs won’t agree with all the feedback. People ask for the sun, the moon, and a flood all at once and sometimes those things are opposites. Sometimes the Devs feel a requested change is not good for the game. Does not mean they did not hear the request, they just don’t agree and don’t communicate that.

That is not something the Council can change, nor could MVPs, or Influencers.

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So we are all left in the dark by some rules… I hope Microsoft changes this… so much we are not allowed to talk about.

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What do you think you are left in the dark about? If you mean the Council forum then you can read that openly. That is transparent and all Council feedback has to go through there so you see what they are telling Devs.

If you mean Devs talking about feedback they got, what they think of it, what they may implement or not, and when? Yeah they don’t ever talk about that in detail. Years later they are just like “here is that thing you guys asked for!”. People are usually confused because by then it is a new expansion and nobody remembers the original discussion that pushed for a change.

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I think that XXXXXXXX would be very helpful in knowing how XXXXXXXXXXXXX was able to help, and my friend got banned for XXXXXXXXXXXXXX and we knew he was innocent because XXXXXXXXXXXX wasn’t fair, but we were not allowed to mention it.

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Why would they name it “Community Council” if the council wasn’t supposed to be representative of the community? Just another boneheaded Blizzard decision?

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It was always a PR move, nothing more.

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The whole point was to separate the SANE players who wanted to contribute from the crazy ones who just flagged posts all day and were clearly too young to contribute anything useful.

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I am pretty sure they don’t really give two poops about these forums cause they have barely, if any, communicated with us

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It was meant to “pretend” they’re listening and it only happened because of the lawsuits. Now those are over, the golden posts by community councils are just glorified MVPs

Basically this

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Would it help if it was called the Troll Council?

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BlizZard likes to communicate on back water sleazy discords these days.

Go figure.

:surfing_woman: :man_surfing:

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Except we do that all the time. And I have never seen them deleted unless they devolve. Out of all the rules, the “duplicate threads” one is nearly nonexistent in terms of being enforced or anyone seeming to care.

I feel that smacking down a CC member for trying to be communicative could have been done privately. If I were Cyrios, I’d feel belittled right now.

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Should be no secrets. If someone gets disciplined by blizz it should be shown to all. Might make people think twice about breaking rules.

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It is a matter of terminology I suppose? They wanted people from the various sub community groups like RP, pet battles, transmog, PvP, solo content, etc etc.

They are members of their own Community (guild, discord, small stream, etc) and they hav a voice on the Council.

They are not elected (at all) to be representatives of the Community as a whole and are not tasked with doing the job of a Community Manager - which is to seek out the various sources of Community feedback, document it, and relay it to Devs.

The role of the Council member is to share their OWN experience, and that of the folks they already communicate with - Discord, Guild, RP group, Website, etc.

The World of Warcraft community is second to none with the passion, love, and excitement you all show to the game. Player feedback impacts all aspects of the game, and with such a wide range of opinions, playstyles, and interests out there, gathering and understanding feedback is more important than ever.

To help further our efforts in this area, we’re introducing the WoW Community Council. This program will add another venue for communication between players and WoW developers. Our goal is to gather more detailed feedback on all aspects of World of Warcraft from players around the world with a wide range of backgrounds and interests.

Here’s how it works:

  • Submissions are open to any player interested in taking part in the program.
  • Once players are selected, they’ll be given the ability to post in a new discussion forum that is publicly visible to everyone.
    • In this new forum, we’ll ask members to share their experiences and perspectives on anything in the game, and some topics may be started by Blizzard developers and community managers.
  • Responses and updates from Blizzard will be posted there so they can easily be discussed by the entire community.
  • A private discussion will also be setup for Council members to encourage direct interaction between members.
  • Separate conversations between smaller groups of members and Blizzard developers will be encouraged to ensure players with differing perspectives are being heard.

These may take the form of live chats between Council members and WoW devs.

One of the key goals with this program is to encourage discussion with players from a wide variety of different playstyles. To help ensure this, part of the application process will involve sharing your areas of interest and expertise. Whether it’s cutting-edge raiding, playing alts, completing achievements, accessibility, or collecting transmog, we want to know your perspective and ensure you’re heard. Therefore, after one year in the program, we plan to unflag Council members and open the application again. All WoW players will be free to apply at that point.

Please note: this program is focused on sharing current and past game experiences; it will not provide access to unannounced game information.

There are laws about that. Oddly enough in some countries they have to list people who were penalized. In others they can’t list them or share any info.

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How? I don’t have access to the Council Discord now that my time there is done and I have no other communications set up with them. They posted publicly hence my public response to their idea.

It is not meant to belittle, but to discuss the limitations of such an idea.

Again, the job of the CMs is to COLLECT the feedback. They are not tasked to share any results with the players unless the Devs specifically release info. That is the whole problem most people complain about.

Throwing more feedback at them - that they already get - won’t help. As I addressed, the issue is that the feeback goes into a Void and feels unheard.

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But it definitely sounded that way. And it didn’t really need to be said. Like you said, you’re not on CC any longer. So it’s not really your job to smack down CC members, is it?

If their posts got deleted or someone on CC said something, then that’s what would have happened. Your post just came across as authoritarian and started arguments and painted this topic in a negative light.

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Yes, it really kind of does, in my opinion. You are welcome to have your own opinion and express it too. Telling me I can’t post because you don’t like what I said does not really accomplish much.

It is unrealistic to wade into GD and say someone is going to perform a communication service that Blizz has rules against. It is not the function of the Council and not within the bounds of the forum rules.

I shared that, and shared how to do it within the rules because it sets people up for success, instead of getting dissapointed when Blizz does not support it.

This is the guidance we were given when it came up before :point_up_2:

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I didn’t tell you that you couldn’t post. I gave you my opinion on how it came across, pointed out what happened to this thread after your post and asked a question. That’s all.

But if you want twist things to argue, then I’m out. Have a good day.

@Cyrios, sorry your thread devolved. Thanks for trying! :dracthyr_heart: I’m going to mute this, though, as I don’t wish to make things worse.