[Comcast ISP] Latency Issue

Support Technical Support
1

Every night I try and run mythic+ lately I end up getting MASSIVE unplayable latency. Including blizzard looking glass test results.

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  13.756 ms  13.710 ms  13.713 ms
 2  24.105.18.130 (24.105.18.130)  13.736 ms  13.818 ms  13.832 ms
 3  137.221.105.10 (137.221.105.10)  13.755 ms  13.771 ms  13.787 ms
 4  137.221.66.16 (137.221.66.16)  13.643 ms  13.660 ms  13.674 ms
 5  137.221.83.80 (137.221.83.80)  950.304 ms  950.335 ms  1170.046 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  64.203 ms  64.248 ms  64.255 ms
 8  te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net (23.30.206.153)  5.660 ms  5.755 ms  5.751 ms
 9  be-11545-cr02.losangeles.ca.ibone.comcast.net (68.86.84.233)  7.401 ms  7.422 ms  7.418 ms
10  ae-79-ar01.fresno.ca.ccal.comcast.net (68.86.93.38)  12.410 ms  13.309 ms  11.880 ms
11  ae-2-rur102.sacramento.ca.ccal.comcast.net (68.85.120.202)  22.809 ms  21.110 ms  21.109 ms
12  96.110.158.214 (96.110.158.214)  16.331 ms  16.619 ms  16.414 ms
13  * * *
14  * * *
15  * * *


06/09/2020 03:21:48 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  5.981 ms  5.967 ms  5.964 ms
 2  24.105.18.130 (24.105.18.130)  5.962 ms  5.962 ms  5.963 ms
 3  137.221.105.10 (137.221.105.10)  5.961 ms  5.960 ms  5.959 ms
 4  137.221.66.16 (137.221.66.16)  7.731 ms  7.735 ms  7.735 ms
 5  137.221.83.80 (137.221.83.80)  612.316 ms  832.144 ms  832.214 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  6.812 ms  6.931 ms  6.915 ms
 8  te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net (23.30.206.153)  6.566 ms  5.731 ms  6.162 ms
 9  be-11545-cr02.losangeles.ca.ibone.comcast.net (68.86.84.233)  7.340 ms  8.294 ms  8.280 ms
10  ae-79-ar01.fresno.ca.ccal.comcast.net (68.86.93.38)  12.003 ms  12.009 ms  11.980 ms
11  ae-2-rur102.sacramento.ca.ccal.comcast.net (68.85.120.202)  16.697 ms  16.712 ms  16.508 ms
12  96.110.158.214 (96.110.158.214)  16.314 ms  16.261 ms  16.336 ms
13  * * *
14  * * *
15  * * *


06/09/2020 03:21:48 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.260 ms  0.259 ms  2.089 ms
 2  24.105.18.130 (24.105.18.130)  2.114 ms  2.129 ms  2.141 ms
 3  137.221.105.10 (137.221.105.10)  2.152 ms  2.161 ms  2.172 ms
 4  137.221.66.16 (137.221.66.16)  2.129 ms  2.145 ms  2.140 ms
 5  137.221.83.80 (137.221.83.80)  924.598 ms  924.645 ms  924.659 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  5.948 ms  5.974 ms  5.978 ms
 8  te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net (23.30.206.153)  5.600 ms  5.699 ms  6.039 ms
 9  be-11545-cr02.losangeles.ca.ibone.comcast.net (68.86.84.233)  6.772 ms  6.797 ms  7.002 ms
10  ae-79-ar01.fresno.ca.ccal.comcast.net (68.86.93.38)  12.020 ms  11.911 ms  11.834 ms
11  ae-2-rur102.sacramento.ca.ccal.comcast.net (68.85.120.202)  16.390 ms  16.485 ms  16.634 ms
12  96.110.158.214 (96.110.158.214)  16.262 ms  16.318 ms  16.487 ms
13  * * *
14  * * *
15  * * *


06/09/2020 03:21:50 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



06/09/2020 03:21:48 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



06/09/2020 03:21:48 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.347 ms  0.343 ms  0.342 ms
 2  37.244.23.3 (37.244.23.3)  0.489 ms  0.563 ms  0.635 ms
 3  24.105.62.148 (24.105.62.148)  0.723 ms  0.733 ms  0.804 ms
 4  137.221.66.12 (137.221.66.12)  2.008 ms  2.017 ms  2.017 ms
 5  * * *
 6  137.221.69.34 (137.221.69.34)  1.882 ms  1.919 ms  1.902 ms
 7  te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net (173.167.56.237)  1.774 ms  2.163 ms  2.146 ms
 8  be-2101-cs01.350ecermak.il.ibone.comcast.net (96.110.37.1)  2.519 ms  2.119 ms  2.108 ms
 9  be-1111-cr11.350ecermak.il.ibone.comcast.net (96.110.35.2)  2.196 ms  2.208 ms *
10  be-303-cr11.1601milehigh.co.ibone.comcast.net (96.110.37.154)  29.933 ms  29.943 ms  29.821 ms
11  be-1311-cs03.1601milehigh.co.ibone.comcast.net (96.110.39.73)  30.123 ms  30.118 ms  29.811 ms
12  be-1314-cr14.1601milehigh.co.ibone.comcast.net (96.110.39.122)  29.700 ms  29.412 ms  29.548 ms
13  be-303-cr14.champa.co.ibone.comcast.net (96.110.39.9)  30.477 ms  30.417 ms  30.396 ms
14  be-1214-cs02.champa.co.ibone.comcast.net (96.110.37.245)  30.515 ms  30.524 ms  30.526 ms
15  be-1212-cr12.champa.co.ibone.comcast.net (96.110.37.214)  31.174 ms  31.180 ms  30.789 ms


06/09/2020 03:21:53 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3001ms



06/09/2020 03:21:52 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3008ms



06/09/2020 03:21:56 UTC
--------------------

MTR:
Start: Sun Sep  6 03:21:48 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.4   1.2   0.3   5.8   1.6
  2.|-- 24.105.18.130                                        0.0%    10    0.8   0.7   0.5   1.1   0.0
  3.|-- 137.221.105.10                                       0.0%    10    1.0   1.0   0.7   1.5   0.0
  4.|-- 137.221.66.16                                        0.0%    10    5.0   8.4   0.4  72.1  22.4
  5.|-- 137.221.83.80                                        0.0%    10  1388. 1136. 677.3 1753. 402.1
  6.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                                        0.0%    10    6.2  12.5   5.8  61.8  17.4
  8.|-- te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net  0.0%    10    6.0   5.8   5.6   6.0   0.0
  9.|-- be-11545-cr02.losangeles.ca.ibone.comcast.net        0.0%    10    7.9   7.1   6.2   8.0   0.0
 10.|-- ae-79-ar01.fresno.ca.ccal.comcast.net                0.0%    10   11.9  14.6  11.9  24.6   3.9
 11.|-- ae-2-rur102.sacramento.ca.ccal.comcast.net           0.0%    10   16.6  16.6  16.4  16.9   0.0
 12.|-- 96.110.158.214                                       0.0%    10   16.4  16.5  16.3  17.0   0.0
 13.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 03:21:48 UTC
--------------------

MTR:
Start: Sun Sep  6 03:21:48 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.6   0.5   0.3   0.6   0.0
  2.|-- 24.105.18.130                                        0.0%    10    0.5   1.2   0.5   3.8   0.7
  3.|-- 137.221.105.10                                       0.0%    10    0.7   0.9   0.7   1.2   0.0
  4.|-- 137.221.66.16                                        0.0%    10    0.6   2.8   0.5  21.6   6.6
  5.|-- 137.221.83.80                                        0.0%    10  1270. 1188. 572.0 1867. 395.5
  6.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                                        0.0%    10    6.1  13.9   5.9  63.8  18.6
  8.|-- te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net  0.0%    10    6.0   5.9   5.8   6.2   0.0
  9.|-- be-11545-cr02.losangeles.ca.ibone.comcast.net        0.0%    10    7.3   7.3   6.3   8.1   0.3
 10.|-- ae-79-ar01.fresno.ca.ccal.comcast.net                0.0%    10   11.9  16.1  11.9  47.1  10.9
 11.|-- ae-2-rur102.sacramento.ca.ccal.comcast.net           0.0%    10   16.6  17.0  16.4  20.1   1.1
 12.|-- 96.110.158.214                                       0.0%    10   16.4  16.6  16.4  17.0   0.0
 13.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 03:21:48 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.332 ms  0.325 ms  1.114 ms
 2  37.244.23.3 (37.244.23.3)  0.581 ms  0.656 ms  0.725 ms
 3  24.105.62.148 (24.105.62.148)  0.832 ms  0.845 ms  0.931 ms
 4  137.221.66.12 (137.221.66.12)  2.011 ms  2.024 ms  2.027 ms
 5  * * *
 6  137.221.69.34 (137.221.69.34)  16.158 ms  13.501 ms  13.531 ms
 7  te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net (173.167.56.237)  1.815 ms  1.885 ms  1.895 ms
 8  be-2101-cs01.350ecermak.il.ibone.comcast.net (96.110.37.1)  2.632 ms  2.644 ms  2.690 ms
 9  be-1111-cr11.350ecermak.il.ibone.comcast.net (96.110.35.2)  2.366 ms  3.093 ms  3.071 ms
10  be-303-cr11.1601milehigh.co.ibone.comcast.net (96.110.37.154)  30.119 ms  30.232 ms  30.245 ms
11  be-1311-cs03.1601milehigh.co.ibone.comcast.net (96.110.39.73)  30.336 ms  30.404 ms  30.414 ms
12  be-1314-cr14.1601milehigh.co.ibone.comcast.net (96.110.39.122)  29.574 ms  29.593 ms  29.728 ms
13  be-303-cr14.champa.co.ibone.comcast.net (96.110.39.9)  30.524 ms  30.241 ms  30.364 ms
14  be-1214-cs02.champa.co.ibone.comcast.net (96.110.37.245)  30.212 ms  30.346 ms  30.324 ms
15  be-1212-cr12.champa.co.ibone.comcast.net (96.110.37.214)  30.817 ms  30.734 ms  30.717 ms


06/09/2020 03:22:02 UTC
--------------------

MTR:
Start: Sun Sep  6 03:21:50 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.4   0.4   0.3   0.6   0.0
  2.|-- 24.105.18.130                                        0.0%    10    6.5   1.6   0.5   6.5   2.0
  3.|-- 137.221.105.10                                       0.0%    10    1.0   0.9   0.7   1.2   0.0
  4.|-- 137.221.66.16                                        0.0%    10    0.6   2.7   0.4  21.8   6.7
  5.|-- 137.221.83.80                                        0.0%    10  790.3 1222. 497.4 1851. 434.1
  6.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                                        0.0%    10    6.1   6.4   5.8   7.5   0.0
  8.|-- te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net  0.0%    10    5.7   5.8   5.6   6.2   0.0
  9.|-- be-11545-cr02.losangeles.ca.ibone.comcast.net        0.0%    10    6.3   7.1   6.3   8.1   0.3
 10.|-- ae-79-ar01.fresno.ca.ccal.comcast.net                0.0%    10   11.9  15.8  11.9  30.6   5.9
 11.|-- ae-2-rur102.sacramento.ca.ccal.comcast.net           0.0%    10   16.6  17.4  16.4  25.0   2.6
 12.|-- 96.110.158.214                                       0.0%    10   16.3  16.5  16.3  16.7   0.0
 13.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 03:21:50 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.469 ms  0.473 ms  0.479 ms
 2  37.244.23.3 (37.244.23.3)  1.101 ms  1.144 ms  1.151 ms
 3  24.105.62.148 (24.105.62.148)  1.161 ms  1.169 ms  1.190 ms
 4  137.221.66.12 (137.221.66.12)  2.724 ms  2.750 ms  2.759 ms
 5  * * *
 6  137.221.69.34 (137.221.69.34)  2.752 ms  2.341 ms  2.333 ms
 7  te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net (173.167.56.237)  2.044 ms  1.675 ms  1.727 ms
 8  be-2101-cs01.350ecermak.il.ibone.comcast.net (96.110.37.1)  2.834 ms  2.374 ms  2.452 ms
 9  be-1111-cr11.350ecermak.il.ibone.comcast.net (96.110.35.2)  2.612 ms  2.010 ms  2.106 ms
10  be-303-cr11.1601milehigh.co.ibone.comcast.net (96.110.37.154)  30.201 ms  30.228 ms  30.394 ms
11  be-1311-cs03.1601milehigh.co.ibone.comcast.net (96.110.39.73)  30.341 ms  30.373 ms  30.377 ms
12  be-1314-cr14.1601milehigh.co.ibone.comcast.net (96.110.39.122)  29.623 ms  29.643 ms  29.478 ms
13  be-303-cr14.champa.co.ibone.comcast.net (96.110.39.9)  30.786 ms  30.696 ms  30.535 ms
14  be-1214-cs02.champa.co.ibone.comcast.net (96.110.37.245)  30.126 ms  30.472 ms  30.202 ms
15  be-1212-cr12.champa.co.ibone.comcast.net (96.110.37.214)  31.189 ms  31.042 ms  31.117 ms


06/09/2020 03:22:04 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3002ms



06/09/2020 03:22:04 UTC
--------------------

MTR:
Start: Sun Sep  6 03:21:53 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.3   0.3   0.2   0.3   0.0
  2.|-- 37.244.23.3                                         0.0%    10    0.4   0.5   0.4   0.7   0.0
  3.|-- 24.105.62.148                                       0.0%    10    0.8   0.9   0.7   1.1   0.0
  4.|-- 137.221.66.12                                       0.0%    10    2.1   9.9   1.8  69.8  21.3
  5.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.69.34                                       0.0%    10    1.9   7.2   1.9  36.8  11.6
  7.|-- te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net  0.0%    10    2.2   1.9   1.7   2.2   0.0
  8.|-- be-2101-cs01.350ecermak.il.ibone.comcast.net        0.0%    10    3.9   2.8   2.2   3.9   0.3
  9.|-- be-1111-cr11.350ecermak.il.ibone.comcast.net        0.0%    10    2.8   2.5   2.2   3.5   0.3
 10.|-- be-303-cr11.1601milehigh.co.ibone.comcast.net       0.0%    10   30.2  30.1  30.0  30.3   0.0
 11.|-- be-1311-cs03.1601milehigh.co.ibone.comcast.net      0.0%    10   30.7  30.4  30.1  30.7   0.0
 12.|-- be-1314-cr14.1601milehigh.co.ibone.comcast.net      0.0%    10   29.9  29.8  29.5  30.1   0.0
 13.|-- be-303-cr14.champa.co.ibone.comcast.net             0.0%    10   30.9  30.9  30.4  31.5   0.0
 14.|-- be-1214-cs02.champa.co.ibone.comcast.net            0.0%    10   30.6  30.4  30.3  30.7   0.0
 15.|-- be-1212-cr12.champa.co.ibone.comcast.net            0.0%    10   30.9  31.0  30.5  31.3   0.0
 16.|-- be-301-cr11.sunnyvale.ca.ibone.comcast.net          0.0%    10   51.3  50.2  49.7  51.3   0.3
 17.|-- be-1311-cs03.sunnyvale.ca.ibone.comcast.net         0.0%    10   49.7  49.7  49.3  50.2   0.0
 18.|-- 96.110.41.106                                       0.0%    10   52.5  53.4  52.4  56.5   1.1
 19.|-- ae-2-rur101.sacramento.ca.ccal.comcast.net          0.0%    10   52.5  56.0  52.4  64.3   4.8
 20.|-- 69.139.197.206                                      0.0%    10   52.4  52.4  52.3  52.7   0.0
 21.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 03:21:53 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3009ms



06/09/2020 03:22:06 UTC
--------------------

MTR:
Start: Sun Sep  6 03:21:58 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.3   0.3   0.2   0.6   0.0
  2.|-- 37.244.23.3                                         0.0%    10    0.4   0.6   0.4   0.8   0.0
  3.|-- 24.105.62.148                                       0.0%    10    0.8   0.8   0.7   1.0   0.0
  4.|-- 137.221.66.12                                       0.0%    10    1.9   4.2   1.9  25.1   7.3
  5.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.69.34                                       0.0%    10    2.0   3.0   2.0  11.6   3.0
  7.|-- te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net  0.0%    10    1.7   2.2   1.7   6.1   1.2
  8.|-- be-2101-cs01.350ecermak.il.ibone.comcast.net        0.0%    10    2.8   2.6   2.4   2.9   0.0
  9.|-- be-1111-cr11.350ecermak.il.ibone.comcast.net       10.0%    10    2.5   2.3   2.0   2.7   0.0
 10.|-- be-303-cr11.1601milehigh.co.ibone.comcast.net       0.0%    10   30.7  31.0  29.9  37.4   2.3
 11.|-- be-1311-cs03.1601milehigh.co.ibone.comcast.net      0.0%    10   30.2  31.0  30.1  35.9   1.6
 12.|-- be-1314-cr14.1601milehigh.co.ibone.comcast.net      0.0%    10   29.9  29.8  29.6  30.0   0.0
 13.|-- be-303-cr14.champa.co.ibone.comcast.net             0.0%    10   30.9  31.3  30.3  34.6   1.1
 14.|-- be-1214-cs02.champa.co.ibone.comcast.net            0.0%    10   30.4  30.4  30.2  30.8   0.0
 15.|-- be-1212-cr12.champa.co.ibone.comcast.net            0.0%    10   30.8  30.9  30.6  31.2   0.0
 16.|-- be-301-cr11.sunnyvale.ca.ibone.comcast.net          0.0%    10   50.2  50.2  49.9  50.5   0.0
 17.|-- be-1311-cs03.sunnyvale.ca.ibone.comcast.net         0.0%    10   49.5  49.6  49.5  49.7   0.0
 18.|-- 96.110.41.106                                       0.0%    10   52.6  53.5  52.4  58.6   1.9
 19.|-- ae-2-rur101.sacramento.ca.ccal.comcast.net          0.0%    10   52.6  52.6  52.3  53.6   0.3
 20.|-- 69.139.197.206                                      0.0%    10   52.8  53.2  52.4  59.4   2.1
 21.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 03:21:58 UTC
--------------------

MTR:
Start: Sun Sep  6 03:22:04 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.3   0.3   0.2   0.4   0.0
  2.|-- 37.244.23.3                                         0.0%    10    0.4   0.6   0.4   1.2   0.0
  3.|-- 24.105.62.148                                       0.0%    10    0.7   0.9   0.7   1.2   0.0
  4.|-- 137.221.66.12                                       0.0%    10    2.1   6.1   1.8  43.0  12.9
  5.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.69.34                                       0.0%    10    3.5   8.2   1.9  44.5  13.1
  7.|-- te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net  0.0%    10    1.7   2.3   1.6   7.0   1.6
  8.|-- be-2101-cs01.350ecermak.il.ibone.comcast.net        0.0%    10    2.5   3.6   2.4  11.9   2.9
  9.|-- be-1111-cr11.350ecermak.il.ibone.comcast.net        0.0%    10    2.5   5.0   2.2  17.2   5.0
 10.|-- be-303-cr11.1601milehigh.co.ibone.comcast.net       0.0%    10   33.3  30.3  29.8  33.3   1.0
 11.|-- be-1311-cs03.1601milehigh.co.ibone.comcast.net      0.0%    10   35.2  30.8  30.1  35.2   1.5
 12.|-- be-1314-cr14.1601milehigh.co.ibone.comcast.net      0.0%    10   29.6  29.8  29.6  30.2   0.0
 13.|-- be-303-cr14.champa.co.ibone.comcast.net             0.0%    10   30.4  30.7  30.4  31.2   0.0
 14.|-- be-1214-cs02.champa.co.ibone.comcast.net            0.0%    10   30.5  30.6  30.3  31.3   0.0
 15.|-- be-1212-cr12.champa.co.ibone.comcast.net            0.0%    10   31.0  30.8  30.6  31.3   0.0
 16.|-- be-301-cr11.sunnyvale.ca.ibone.comcast.net          0.0%    10   49.7  50.1  49.7  50.3   0.0
 17.|-- be-1311-cs03.sunnyvale.ca.ibone.comcast.net         0.0%    10   49.5  49.8  49.5  50.1   0.0
 18.|-- 96.110.41.106                                       0.0%    10   52.7  53.0  52.4  54.7   0.6
 19.|-- ae-2-rur101.sacramento.ca.ccal.comcast.net          0.0%    10   52.5  53.6  52.4  60.3   2.4
 20.|-- 69.139.197.206                                      0.0%    10   52.3  52.4  52.3  52.5   0.0
 21.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 03:22:04 UTC
--------------------

Decided to run another looking glass report since we’re not in “peak” times anymore.

Please… someone help me figure out how I can play without super MS spikes.

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  7.453 ms  7.475 ms  7.483 ms
 2  24.105.18.130 (24.105.18.130)  30.487 ms  30.760 ms  30.786 ms
 3  137.221.105.10 (137.221.105.10)  7.479 ms  7.489 ms  7.498 ms
 4  137.221.66.16 (137.221.66.16)  5.905 ms  5.940 ms  5.947 ms
 5  137.221.83.80 (137.221.83.80)  255.281 ms  255.329 ms  255.347 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  6.292 ms  6.230 ms  6.223 ms
 8  te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net (23.30.206.153)  5.896 ms  5.923 ms  5.931 ms
 9  be-11545-cr02.losangeles.ca.ibone.comcast.net (68.86.84.233)  8.703 ms  7.375 ms  11.584 ms
10  ae-79-ar01.fresno.ca.ccal.comcast.net (68.86.93.38)  14.443 ms  14.468 ms  14.286 ms
11  ae-2-rur102.sacramento.ca.ccal.comcast.net (68.85.120.202)  18.655 ms  20.883 ms  20.880 ms
12  96.110.158.214 (96.110.158.214)  19.408 ms  21.621 ms  23.578 ms
13  * * *
14  * * *
15  * * *


06/09/2020 14:07:41 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.885 ms  0.888 ms  0.892 ms
 2  24.105.18.130 (24.105.18.130)  25.944 ms  27.345 ms  27.698 ms
 3  137.221.105.10 (137.221.105.10)  1.779 ms  1.802 ms  1.809 ms
 4  137.221.66.16 (137.221.66.16)  1.763 ms  1.785 ms  1.792 ms
 5  137.221.83.80 (137.221.83.80)  468.488 ms  468.566 ms  468.582 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  13.591 ms  13.617 ms  13.626 ms
 8  te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net (23.30.206.153)  5.801 ms  5.990 ms  6.117 ms
 9  be-11545-cr02.losangeles.ca.ibone.comcast.net (68.86.84.233)  7.519 ms  10.589 ms  10.402 ms
10  ae-79-ar01.fresno.ca.ccal.comcast.net (68.86.93.38)  13.171 ms  12.064 ms  11.822 ms
11  ae-2-rur102.sacramento.ca.ccal.comcast.net (68.85.120.202)  16.441 ms  16.466 ms  16.450 ms
12  96.110.158.214 (96.110.158.214)  19.134 ms  26.067 ms  27.704 ms
13  * * *
14  * * *
15  * * *


06/09/2020 14:07:41 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  7.733 ms  7.739 ms  10.679 ms
 2  24.105.18.130 (24.105.18.130)  10.712 ms  10.729 ms  10.759 ms
 3  137.221.105.10 (137.221.105.10)  10.736 ms  10.767 ms  10.780 ms
 4  137.221.66.16 (137.221.66.16)  10.774 ms  10.790 ms  10.802 ms
 5  137.221.83.80 (137.221.83.80)  1478.622 ms  1478.641 ms  1478.653 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  6.034 ms  6.111 ms  6.433 ms
 8  te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net (23.30.206.153)  5.729 ms  6.093 ms  6.094 ms
 9  be-11545-cr02.losangeles.ca.ibone.comcast.net (68.86.84.233)  6.971 ms  8.290 ms  8.306 ms
10  ae-79-ar01.fresno.ca.ccal.comcast.net (68.86.93.38)  12.025 ms  11.969 ms  11.941 ms
11  ae-2-rur102.sacramento.ca.ccal.comcast.net (68.85.120.202)  16.414 ms  16.300 ms  16.312 ms
12  96.110.158.214 (96.110.158.214)  16.457 ms  17.681 ms  16.337 ms
13  * * *
14  * * *
15  * * *


06/09/2020 14:07:43 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



06/09/2020 14:07:41 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3005ms



06/09/2020 14:07:41 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.418 ms  0.408 ms  0.406 ms
 2  37.244.23.3 (37.244.23.3)  0.975 ms  0.991 ms  0.990 ms
 3  24.105.62.148 (24.105.62.148)  1.187 ms  1.186 ms  1.194 ms
 4  137.221.66.12 (137.221.66.12)  2.033 ms  2.037 ms  2.036 ms
 5  * * *
 6  137.221.69.34 (137.221.69.34)  2.058 ms  1.877 ms  1.845 ms
 7  te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net (173.167.56.237)  1.711 ms  1.783 ms  1.758 ms
 8  be-2101-cs01.350ecermak.il.ibone.comcast.net (96.110.37.1)  2.377 ms  2.696 ms  2.648 ms
 9  be-1111-cr11.350ecermak.il.ibone.comcast.net (96.110.35.2)  2.732 ms  2.393 ms  2.368 ms
10  be-303-cr11.1601milehigh.co.ibone.comcast.net (96.110.37.154)  30.181 ms  30.178 ms  30.177 ms
11  be-1311-cs03.1601milehigh.co.ibone.comcast.net (96.110.39.73)  30.473 ms  30.480 ms  30.479 ms
12  be-1314-cr14.1601milehigh.co.ibone.comcast.net (96.110.39.122)  30.104 ms  30.115 ms  30.113 ms
13  be-303-cr14.champa.co.ibone.comcast.net (96.110.39.9)  30.742 ms  30.748 ms  30.535 ms
14  be-1214-cs02.champa.co.ibone.comcast.net (96.110.37.245)  30.071 ms  30.060 ms  30.109 ms
15  be-1212-cr12.champa.co.ibone.comcast.net (96.110.37.214)  30.918 ms  30.931 ms  30.975 ms


06/09/2020 14:07:46 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



06/09/2020 14:07:46 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3011ms



06/09/2020 14:07:49 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.335 ms  0.325 ms  0.329 ms
 2  37.244.23.3 (37.244.23.3)  2.409 ms  2.486 ms  2.605 ms
 3  24.105.62.148 (24.105.62.148)  0.845 ms  0.867 ms  0.871 ms
 4  137.221.66.12 (137.221.66.12)  1.979 ms  2.003 ms  2.005 ms
 5  * * *
 6  137.221.69.34 (137.221.69.34)  2.051 ms  2.066 ms  2.270 ms
 7  te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net (173.167.56.237)  1.774 ms  1.792 ms  1.856 ms
 8  be-2101-cs01.350ecermak.il.ibone.comcast.net (96.110.37.1)  2.784 ms  2.806 ms  2.806 ms
 9  * * *
10  be-303-cr11.1601milehigh.co.ibone.comcast.net (96.110.37.154)  29.962 ms  30.149 ms  30.113 ms
11  be-1311-cs03.1601milehigh.co.ibone.comcast.net (96.110.39.73)  30.340 ms  30.358 ms  30.358 ms
12  be-1314-cr14.1601milehigh.co.ibone.comcast.net (96.110.39.122)  29.853 ms  29.878 ms  30.031 ms
13  be-303-cr14.champa.co.ibone.comcast.net (96.110.39.9)  30.146 ms  30.274 ms  30.312 ms
14  be-1214-cs02.champa.co.ibone.comcast.net (96.110.37.245)  30.307 ms  30.163 ms  30.327 ms
15  be-1212-cr12.champa.co.ibone.comcast.net (96.110.37.214)  30.969 ms  30.985 ms  30.886 ms


06/09/2020 14:07:54 UTC
--------------------

MTR:
Start: Sun Sep  6 14:07:41 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.5   0.4   0.3   0.6   0.0
  2.|-- 24.105.18.130                                        0.0%    10    0.6   2.2   0.6  15.1   4.5
  3.|-- 137.221.105.10                                       0.0%    10    0.9   1.1   0.8   1.8   0.0
  4.|-- 137.221.66.16                                        0.0%    10    0.6   1.9   0.5  13.5   4.0
  5.|-- 137.221.83.80                                        0.0%    10  604.1 709.8  90.1 1485. 403.0
  6.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                                        0.0%    10   21.2   7.6   5.9  21.2   4.8
  8.|-- te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net  0.0%    10    5.7   5.7   5.6   6.0   0.0
  9.|-- be-11545-cr02.losangeles.ca.ibone.comcast.net        0.0%    10    8.1   7.1   6.2   8.2   0.5
 10.|-- ae-79-ar01.fresno.ca.ccal.comcast.net                0.0%    10   17.5  12.9  11.9  17.5   1.8
 11.|-- ae-2-rur102.sacramento.ca.ccal.comcast.net           0.0%    10   16.6  19.4  16.4  43.7   8.5
 12.|-- 96.110.158.214                                       0.0%    10   17.0  23.7  16.8  73.0  17.4
 13.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 14:07:41 UTC
--------------------

MTR:
Start: Sun Sep  6 14:07:41 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.3   0.6   0.3   1.1   0.0
  2.|-- 24.105.18.130                                        0.0%    10    0.7   1.1   0.6   4.4   1.1
  3.|-- 137.221.105.10                                       0.0%    10    1.2   1.0   0.9   1.2   0.0
  4.|-- 137.221.66.16                                        0.0%    10    0.6   0.7   0.5   0.9   0.0
  5.|-- 137.221.83.80                                        0.0%    10  659.5 549.1 123.8 1154. 352.9
  6.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                                        0.0%    10    7.7   6.3   6.0   7.7   0.5
  8.|-- te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net  0.0%    10   20.9   7.3   5.6  20.9   4.8
  9.|-- be-11545-cr02.losangeles.ca.ibone.comcast.net        0.0%    10    6.4   7.0   6.1   8.4   0.5
 10.|-- ae-79-ar01.fresno.ca.ccal.comcast.net                0.0%    10   13.4  16.1  12.0  48.5  11.4
 11.|-- ae-2-rur102.sacramento.ca.ccal.comcast.net           0.0%    10   16.5  19.2  16.4  42.9   8.3
 12.|-- 96.110.158.214                                       0.0%    10   17.1  19.2  16.4  38.4   6.7
 13.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 14:07:41 UTC
--------------------

TRACEROUTE:
traceroute to 73.12.222.74 (73.12.222.74), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.737 ms  0.744 ms  0.748 ms
 2  37.244.23.3 (37.244.23.3)  0.500 ms  0.686 ms  0.720 ms
 3  24.105.62.148 (24.105.62.148)  1.669 ms  1.737 ms  1.746 ms
 4  137.221.66.12 (137.221.66.12)  1.896 ms  1.927 ms  1.933 ms
 5  * * *
 6  137.221.69.34 (137.221.69.34)  21.610 ms  21.188 ms  20.916 ms
 7  te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net (173.167.56.237)  1.768 ms  1.800 ms  1.809 ms
 8  be-2101-cs01.350ecermak.il.ibone.comcast.net (96.110.37.1)  2.811 ms  2.552 ms  2.728 ms
 9  be-1111-cr11.350ecermak.il.ibone.comcast.net (96.110.35.2)  2.184 ms  2.258 ms  2.246 ms
10  be-303-cr11.1601milehigh.co.ibone.comcast.net (96.110.37.154)  30.187 ms  30.250 ms  30.265 ms
11  be-1311-cs03.1601milehigh.co.ibone.comcast.net (96.110.39.73)  30.610 ms  29.866 ms  30.353 ms
12  be-1314-cr14.1601milehigh.co.ibone.comcast.net (96.110.39.122)  29.830 ms  29.692 ms  29.716 ms
13  be-303-cr14.champa.co.ibone.comcast.net (96.110.39.9)  30.956 ms  30.916 ms  30.924 ms
14  be-1214-cs02.champa.co.ibone.comcast.net (96.110.37.245)  30.362 ms  30.475 ms  30.456 ms
15  be-1212-cr12.champa.co.ibone.comcast.net (96.110.37.214)  30.650 ms  30.520 ms  30.471 ms


06/09/2020 14:07:57 UTC
--------------------

MTR:
Start: Sun Sep  6 14:07:43 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.3   0.4   0.3   0.8   0.0
  2.|-- 24.105.18.130                                        0.0%    10    0.6   2.3   0.5  15.4   4.5
  3.|-- 137.221.105.10                                       0.0%    10    1.0   0.8   0.6   1.0   0.0
  4.|-- 137.221.66.16                                        0.0%    10    0.6   4.1   0.4  36.1  11.2
  5.|-- 137.221.83.80                                        0.0%    10  1392. 818.7  22.5 1392. 405.0
  6.|-- 137.221.65.68                                       90.0%    10  14209 14209 14209 14209   0.0
  7.|-- 137.221.68.32                                        0.0%    10    6.0   8.9   5.9  32.4   8.2
  8.|-- te-0-10-0-1-4-pe01.600wseventh.ca.ibone.comcast.net  0.0%    10    5.6   5.9   5.6   6.2   0.0
  9.|-- be-11545-cr02.losangeles.ca.ibone.comcast.net        0.0%    10    6.2   7.1   6.2   8.1   0.3
 10.|-- ae-79-ar01.fresno.ca.ccal.comcast.net                0.0%    10   12.0  12.9  11.9  18.7   2.0
 11.|-- ae-2-rur102.sacramento.ca.ccal.comcast.net           0.0%    10   16.3  16.7  16.3  17.8   0.0
 12.|-- 96.110.158.214                                       0.0%    10   16.4  17.2  16.4  18.6   0.5
 13.|-- ???                                                 100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 14:07:43 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



06/09/2020 14:07:56 UTC
--------------------

MTR:
Start: Sun Sep  6 14:07:46 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.5   0.5   0.3   0.8   0.0
  2.|-- 37.244.23.3                                         0.0%    10    0.6   0.8   0.5   1.5   0.0
  3.|-- 24.105.62.148                                       0.0%    10    4.4   1.4   0.8   4.4   1.1
  4.|-- 137.221.66.12                                       0.0%    10    2.1   6.5   1.9  46.4  14.0
  5.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.69.34                                       0.0%    10    2.1   3.8   2.0  15.7   4.1
  7.|-- te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net  0.0%    10    2.2   2.0   1.8   2.4   0.0
  8.|-- be-2101-cs01.350ecermak.il.ibone.comcast.net        0.0%    10    2.5   3.2   2.3   7.3   1.4
  9.|-- be-1111-cr11.350ecermak.il.ibone.comcast.net        0.0%    10    2.7   2.6   2.3   2.8   0.0
 10.|-- be-303-cr11.1601milehigh.co.ibone.comcast.net       0.0%    10   30.1  30.1  29.8  30.4   0.0
 11.|-- be-1311-cs03.1601milehigh.co.ibone.comcast.net      0.0%    10   30.8  30.5  30.0  31.0   0.0
 12.|-- be-1314-cr14.1601milehigh.co.ibone.comcast.net      0.0%    10   29.8  30.0  29.8  30.1   0.0
 13.|-- be-303-cr14.champa.co.ibone.comcast.net             0.0%    10   30.4  30.6  30.3  30.9   0.0
 14.|-- be-1214-cs02.champa.co.ibone.comcast.net            0.0%    10   30.2  30.7  30.2  31.1   0.0
 15.|-- be-1212-cr12.champa.co.ibone.comcast.net            0.0%    10   30.7  31.0  30.7  31.4   0.0
 16.|-- be-301-cr11.sunnyvale.ca.ibone.comcast.net          0.0%    10   50.0  50.2  49.8  50.6   0.0
 17.|-- be-1311-cs03.sunnyvale.ca.ibone.comcast.net         0.0%    10   49.7  49.7  49.6  50.0   0.0
 18.|-- 96.110.41.106                                       0.0%    10   52.7  52.7  52.5  52.9   0.0
 19.|-- ae-2-rur101.sacramento.ca.ccal.comcast.net          0.0%    10   52.6  52.7  52.5  53.3   0.0
 20.|-- 69.139.197.206                                      0.0%    10   53.8  53.7  52.4  54.9   0.7
 21.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 14:07:46 UTC
--------------------

PING:
PING 73.12.222.74 (73.12.222.74) 56(84) bytes of data.

--- 73.12.222.74 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



06/09/2020 14:07:59 UTC
--------------------

MTR:
Start: Sun Sep  6 14:07:51 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.4   0.4   0.3   0.5   0.0
  2.|-- 37.244.23.3                                         0.0%    10    0.6   0.6   0.5   1.0   0.0
  3.|-- 24.105.62.148                                       0.0%    10    0.9   1.0   0.7   1.3   0.0
  4.|-- 137.221.66.12                                       0.0%    10    2.3   8.0   1.9  60.2  18.3
  5.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.69.34                                       0.0%    10    2.3   6.3   2.1  41.8  12.5
  7.|-- te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net  0.0%    10    2.3   1.9   1.8   2.3   0.0
  8.|-- be-2101-cs01.350ecermak.il.ibone.comcast.net        0.0%    10    3.0   3.0   2.4   3.4   0.0
  9.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- be-303-cr11.1601milehigh.co.ibone.comcast.net       0.0%    10   30.3  30.2  30.0  30.4   0.0
 11.|-- be-1311-cs03.1601milehigh.co.ibone.comcast.net      0.0%    10   30.2  30.6  30.2  30.9   0.0
 12.|-- be-1314-cr14.1601milehigh.co.ibone.comcast.net      0.0%    10   29.9  30.0  29.8  30.3   0.0
 13.|-- be-303-cr14.champa.co.ibone.comcast.net             0.0%    10   31.2  30.9  30.4  31.6   0.0
 14.|-- be-1214-cs02.champa.co.ibone.comcast.net            0.0%    10   30.2  30.5  30.2  30.8   0.0
 15.|-- be-1212-cr12.champa.co.ibone.comcast.net            0.0%    10   31.2  31.4  30.7  34.3   1.0
 16.|-- be-301-cr11.sunnyvale.ca.ibone.comcast.net          0.0%    10   50.6  50.7  50.0  53.8   1.1
 17.|-- be-1311-cs03.sunnyvale.ca.ibone.comcast.net         0.0%    10   50.3  49.8  49.4  50.3   0.0
 18.|-- 96.110.41.106                                       0.0%    10   53.3  54.2  52.5  63.2   3.2
 19.|-- ae-2-rur101.sacramento.ca.ccal.comcast.net          0.0%    10   52.6  52.7  52.4  53.6   0.0
 20.|-- 69.139.197.206                                      0.0%    10   53.1  53.5  52.5  60.2   2.3
 21.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 14:07:51 UTC
--------------------

MTR:
Start: Sun Sep  6 14:07:57 2020 Blizzard  1.|-- Blizzard                                        0.0%    10    0.5   0.4   0.3   0.5   0.0
  2.|-- 37.244.23.3                                         0.0%    10    0.6   0.6   0.5   0.8   0.0
  3.|-- 24.105.62.148                                       0.0%    10    0.8   1.0   0.8   1.3   0.0
  4.|-- 137.221.66.12                                       0.0%    10    2.0   5.3   1.9  34.5  10.2
  5.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.69.34                                       0.0%    10    2.4   8.6   2.1  61.0  18.4
  7.|-- te-0-11-0-0-2-pe01.350ecermak.il.ibone.comcast.net  0.0%    10    1.8   1.9   1.8   2.1   0.0
  8.|-- be-2101-cs01.350ecermak.il.ibone.comcast.net        0.0%    10    2.6   2.8   2.5   3.3   0.0
  9.|-- be-1111-cr11.350ecermak.il.ibone.comcast.net        0.0%    10    2.5   2.6   2.3   3.0   0.0
 10.|-- be-303-cr11.1601milehigh.co.ibone.comcast.net       0.0%    10   30.1  30.1  29.9  30.9   0.0
 11.|-- be-1311-cs03.1601milehigh.co.ibone.comcast.net      0.0%    10   30.2  30.9  30.1  34.4   1.2
 12.|-- be-1314-cr14.1601milehigh.co.ibone.comcast.net      0.0%    10   29.8  31.0  29.4  41.2   3.5
 13.|-- be-303-cr14.champa.co.ibone.comcast.net             0.0%    10   31.0  32.1  30.3  43.6   4.0
 14.|-- be-1214-cs02.champa.co.ibone.comcast.net            0.0%    10   30.5  31.8  30.2  40.2   3.1
 15.|-- be-1212-cr12.champa.co.ibone.comcast.net            0.0%    10   30.9  31.2  30.8  32.4   0.3
 16.|-- be-301-cr11.sunnyvale.ca.ibone.comcast.net          0.0%    10   50.3  51.6  49.7  60.4   3.2
 17.|-- be-1311-cs03.sunnyvale.ca.ibone.comcast.net         0.0%    10   49.8  50.1  49.5  52.9   0.9
 18.|-- 96.110.41.106                                       0.0%    10   52.9  53.6  52.6  58.5   1.7
 19.|-- ae-2-rur101.sacramento.ca.ccal.comcast.net          0.0%    10   52.4  53.8  52.4  60.0   2.4
 20.|-- 69.139.197.206                                      0.0%    10   52.6  54.1  52.5  61.3   2.7
 21.|-- ???                                                100.0    10    0.0   0.0   0.0   0.0   0.0


06/09/2020 14:07:57 UTC
--------------------
2

Will have to give it a shot tonight. Haven’t fired up WoW in a few weeks.

You are a tad south of me, I hit Yuba City and then Fresno. But I am sure that many ISP’s are having congestion issues from time to time.

3

The looking glass here looks fine and the latency is fairly stable at 16ms by the time it reaches the home network, but it’s generally not as useful unless we request it directly over a known issue where a WinMTR test may not be helpful to the situation. Could you run a WinMTR test instead? Run the test until the problem occurs for 10 to 15 minutes. Copy and paste the text file created and paste it between two ~~~ like so:

~~~
WinMTR Here
~~~

If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)

4

Here is my WinMTR

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -   98 | 20023 |  491 |    0 |    0 |    3 |    0 |
|                            96.120.86.37 -   98 | 22539 |  474 |    8 |   11 |   74 |   14 |
|  ae-104-rur02.chico.ca.ccal.comcast.net -   99 | 24666 |  464 |    8 |   13 |   63 |   15 |
|ae-2-ar01.sacramento.ca.ccal.comcast.net -   95 | 8007 |  452 |    8 |   13 |   52 |   14 |
|be-36411-cs01.sunnyvale.ca.ibone.comcast.net -   99 | 24198 |  479 |   12 |   16 |   37 |   15 |
|be-1112-cr12.sunnyvale.ca.ibone.comcast.net -   98 | 22579 |  464 |   12 |   16 |   63 |   14 |
|be-303-cr01.9greatoaks.ca.ibone.comcast.net -   99 | 25688 |  464 |   12 |   16 |   38 |   19 |
|be-12578-pe04.9greatoaks.ca.ibone.comcast.net -   98 | 23915 |  479 |   11 |   16 |   36 |   13 |
|                          173.167.57.190 -   98 | 19789 |  481 |   12 |   18 |   72 |   17 |
|              ae1-br02-eqsv5.as57976.net -   99 | 26022 |  474 |   24 |   29 |  127 |   28 |
|       xe-0-0-1-1-br02-eqla1.as57976.net -   98 | 18891 |  477 |    0 |   52 |  546 |   67 |
|        et-0-0-29-br01-eqla1.as57976.net -   98 | 20400 |  456 |    0 |  200 |  808 |  355 |
|                   No response from host -  100 | 30070 |    0 |    0 |    0 |    0 |    0 |
|        et-0-0-0-pe02-swlv10.as57976.net -   99 | 25129 |  459 |    0 |   30 |  124 |   51 |
|       las-swlv10-ia-bons-02.as57976.net -   95 | 7937 |  452 |    0 |   28 |   48 |   27 |
|                           137.221.105.2 -   95 | 8067 |  467 |   24 |   27 |   57 |   32 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
5

Thank you for the connection test, Mclubben! During the test did a disconnection occur or a log out? There’s 98-99% loss on starting on the home network and consistent throughout the test.

If there was no disconnection or log out, it may help to try restart the network devices and see if that helps. If it continues, resetting it to factory default should also help in this situation.

If a disconnection or log out occurred, could you run a new test?

6

Wanted to followup with you to close the loop. I have also been working with a Tech Specialist GM thru a submitted ticket and he mentioned (much like yourself) that I had received massive loss at my own home network before reaching out to the world. I removed the router and plugged direct to modem and receive no more issues. Looks like my router decided to stop working prematurely. Thank-you for your time!

7

Thanks for the update, Mclubben! Sorry to hear about the router situation, but I’m glad to hear that you were able to find the source of the issue :slight_smile: If anything comes back up, just let us know!

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