While I don’t have an exact first time or date, I have lately been having issues while playing and alt+tabbing out of the WoW or clicking over to my second monitor and experiencing my GPU crashing out and then recovering. Once that happens, the game’s vertical resolution locks itself from 2560x1440 to 2560x1420 and can only be fixed by closing and restarting the client. No other 3D game application causes this, nor does this happen with any other application in general outside of the WoW client.
Quick system info: AMD Ryzen 5 5600X CPU, AMD RX 6800 XT GPU, 32GB system RAM, on Windows 10. WoW is stored on and run from an M.2. Running latest AMD drivers.
I’ve been having the same issue. It’s like the graphics card does a hard reset randomly after tabbing out. I updated my bios to address the access violation crashes, and so far I haven’t ran across either issue yet.
i9 14900k
rtx 4090
rog strix z790-a gaming wifi II bios version 1703
I too am having the same issue. I have an R7 5800X, 32g of ram, and an RTX 3080. I have tried the following:
Used DDU and then reinstalled drivers
Installed the last three previous drivers
Updated AMD chipset drivers
Changed WoW to DirectX 11 (Still happened)
Ran file repair of WoW
Reinstalled WoW
Unchecked each Compatibility Settings option one by one to see if that would stop it
I have read many posts on the WoW forums and Reddit where people are having the same issue, but no one has come up with a solution yet. Also, it only happens in WoW and WoW only.
So I gave it a shot in non-fullscreened windowed mode and even flipped around to different open applications and never had a problem. It was, however, annoying to have the window bar at the top, so I used Fullscreenizer to force it into windowed fullscreen.
Curiously, I immediately had problems flipping between applications and noticed that it only happened because the taskbar was also on the same monitor as the WoW client. As soon as I moved the task bar over to my other monitor, I didn’t have any more issues with a GPU crash and recover. Tested, too, by going back to windowed fullscreen in-client and had no problems, either. Such a strange bug.
I have tested this tool for 48 hours now, and I have had no issues with any freezing or GPU driver crashes. I can’t remember if I read about this on another WoW forum post or Reddit, but it was recommended for something else, and it also works for the freezing issue when alt-tabbing and resolution scale automatically changing.
If you are interested in reading on what MPO is, I’ve added a summary:
Multiplane overlay (MPO) support is a WDDM feature that allows the graphics hardware to compose multiple layers of content into a single ima ge that it can then display on a screen. It’s essentially a hardware-accelerated method of compositing different “planes” of content - where a plane can be a video, the desktop, an application window, etc. - without having to involve the CPU or use up other system resources to do the blending in software.
Disclaimer: I did NOT create this tool, but I have tested it for over 48 hours and it indeed works.
I’m glad it’s a solution for you. Unfortunately, I would never run any application or modification alongside the game. I always brace myself for the “I was banned for cheating but I never did anything like that” posts resulting from using random apps.
So, to clarify, this MPO fix is a solution to MPO in Windows. This fix has nothing to do with WoW, so there should be no problem whatsoever; it alters the registry to disable MPO.
To explain a little further, it does NOTHING to World of Warcraft, as in zero, zilch, nada. The only reason I am adding it to the Technical Support forums, is because there are others like myself that have been dealing this and would like a fix.
I understand why you shared it, but since it’s not something coming from Microsoft for their Windows operating system, and it’s a change to fix something affecting the game, the connection is too close for me to support suggesting it. Everyone can make their own decisions on what they want and don’t want to do with their computer, though.
By solving hundreds of technical support issues across multiple Blizzard game title forums. An invite was extended and I accepted.
That is a bold assumption and also not true. Anyone can flag a post. This is demonstrated by the fact that I am just now seeing your reply, yet enough people flagged it to trigger the hidden effect before I got here.
And by the time I finished writing this reply, it was removed by a moderator.
You know this is literally what that tool that someone else made does as well.
So, Elocin, this player is deliberately telling people to alter their registry. Your average computer user should not be messing with the registry, but I am sure this will be acceptable.
Yeah, kind of upset that I found a solution to a problem and was upset that it was flagged and removed (hence the frustration in my post). I don’t see how my reply to you was “trolling”, because I asked how you became a Tech MVP.
I am pretty sure you would be upset if someone started deleting your posts after you found a fix to something.
You have been on me since I replied to another post about this same issue. You and Blizzard have not been very welcoming on the forums, when originally I was frustrated that nothing was being done about the alt-tab freezing issue and took it upon myself to tirelessly look for a solution.
I was just excited that I fixed the issue…but I am sure this is going to be deleted as well, so have fun and good luck!
That’s not exactly what you did. You disparaged my previous posts when asking. I didn’t quote that part because there was no need to perpetuate the rudeness.
I meant no disrespect, and if it came across that way I apologize, but my post was removed that FIXED a very annoying problem that MANY users were dealing with. I was extremely upset that it was removed with no reasonable explanation.
I could have easily kept quiet after I found that the fix worked, but I TRIED to help others…and every reply to me was always negative. In the end, we are all human, and most people don’t like having their helpfulness and their work pushed aside or destroyed.
