It’s happening in delves as well though. Constantly.
Gotta keep up those MAUs! EVERY SINGLE HALF SECOND MATTERS.
So you have a quest you want to turn in and you go to the npc to turn it in but instead the npc does not take the quest and you have to just walk away and walk back in order to progress. 
I usually get the loot a rang later after Ive leveled a bit…that looting crap was getting so annoying on a new alt I just rolled that I went ahead and got the rang to not have to deal with it
What does it do? A toy that flys and picks up your loot? What’s the cool down on it? Does it auto target corpses do you need to aim and click it?
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You have to have Cata Eng to use the thing, but it loots at distance. Its like a 3 second CD, so you can use it every short fight pretty easily.
no aiming…just keybind it, fire it off after combat and it literally finds the loot you missed. Its a really great toy if youre an ENG and you farm a lot. Still great even if youre not a big farming player, though.
It is interesting how some niche bugs get fixed quickly and some like the widespread NPC bug (run away & return to accept next quest) & uncontrollable phasing are left to languish.
Is it lack of concern, overwhelmed QA/Devs, effort, or just fix low hanging fruit?