"Cleansing the Mother Tree" quest bug

I found this thread because I was stuck clicking the icon for the G'Hanir staff on my action bar, unable to complete the quest.

I used /reload ui a few times so I'm not sure if that made any changes.

I finally noticed a small Icon for the staff in the drop-down menu for the quest. After clicking that icon, the quest finally completed and I have the staff now.

So, I believe some of you may be in the same spot, clicking the Icon on your actionbar, the staff itself, or the icon in your abilities menu doesn't seem to work. You must click the button from the quest drop down which says something to the effect of "call upon the spirits of the forest" to actually complete the quest.

Sorry if this is redundant, I just wanted to help in case anyone else finds themselves stuck.
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Having maybe a different issue. I have already completed the scenario and it wanted to turn in. When I tried to turn it in, it restarted the scenario. Now, I have a completed quest that won't turn in or abandon and a scenario that I can't complete because my G'hanir is no longer corrupted. Tried reload. Tried force quitting and logging back in, tried the /click ExtraActionButton1 where the quest is supposed to be turned in at and nothing.

Because I'm in a scenario, I can't leave the area and my "druid party" is forever stuck in the phase where no one is taking damage and just waiting for me to do my thing with the Stave. Any ideas?

EDIT:
So I had to hearth stone out and then fly back to the Dreamgrove from New Dal to turn in the quest.
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Same problem, stuck on Destro. Reload fixed it, thanks guys.
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Yup, it was my addons interfering. as soon as i disabled, and reloaded, worked like a charm. Thank you!

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This thread just saved me haha, thank you. The objectives had collapsed and I didn’t see the icon. Had no idea what to do.

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This quest is still bugged, no addons and still bugs up, WTF Blizzard?

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This did it for me, thanks a lot!

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I just got to the end of this quest and beat Destromath, but I don’t see a turn-in anywhere, I’m still in the NPC’s “party”, and the quest is telling me to “Take the portal from Nordrassil to Orgrimmar”, which is an optional step of the quest. The rest of the quest steps are checked off. I can’t abandon the quest because that button is grayed out, so I’m not exactly sure what to do now…sigh.

Also, my tag here is the wrong toon. Should be “Hectre 12 Troll Druid”

UPDATE
I had to hearthstone to Orgrimmar, then Dreamwalk to the Dreamway, and take the portal to Dreamgrove. Then I was able to turn in the quest. WOW!

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Agree! Disabling addons got it to work instantly! Thank you!

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This quest is still bugged.

Got to the last stage where you have to cleanse the staff, cleansed it, told me to take the portal, so I took the portal and dindunuffin.

Teleported to dreamgrove like a comment said, still telling me that optional step thing. Went into instance, still telling me the optional step. I ended up abandoning it and starting over.

What a mistake. I can’t progress through the quest now because I don’t have a Corrupted G’Hanir in my inventory to begin with.

Dragonflight is a huge W, but for this to still be an issue all these years later, and if you Google you’ll find threads from 2016 about this? Huge yikes.

Needless to say, I made a ticket, but I don’t expect much judging from a few other posts I’ve seen regarding this.

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The fact that people have been griping about the brokenness of this quest since 2016 speaks volumes.

I’m currently stuck there. Killed the boss; portal to Orgrimmar doesn’t work. I don’t use add-ons. Hearthing to Orgrimmar only causes the quest to direct me back to the boss fight area. Tried /reset, which reset the boss that I am now unable to kill because I now have the purified version of G’Hanir, not the corrupted version required to finish him. Put in a help request only for Blizzard to mark it as “resolved” and assume that I didn’t research the problem.

I’m a returning player. My main is as old as the launch of the game; I was even in the beta. This is my new favorite character, and now I can’t progress with her.

Seems like Blizzard doesn’t want my money, so I cancelled my subscription. I don’t have the spare time to dedicate to waiting for a game that doesn’t care to address such a longstanding issue with some kind of change.

i know this is old, but just experienced it myself… ):

i couldnt find a fix as the abandom button was grayed out, i had already cleansed the weapon, and the portal that is supposed to be there was not there. i found that leaving the instance party it creates boots you back out to the dream portal area.

hope this helps others who are having issues (': i was able to turn the questin

Just experienced this in year 2024 lol, can’t finish the quest.

Glad to see even in year of 2024 it’s still bugged.

8/11/24 quest is still bugged. Major druid storyline, bunch of hoops… cant turn in.

how do we get help?!

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Still an issue, nearly SEVEN years later, on 21 Oct 2024. I somehow got through to a real person in customer service after getting the standard FOAD and go away response, told me they would not help, advised submitting an in game bug, which apparently is just a black hole where support requests go to die. Infuriating that nobody at Microsoft/Activision/Formerly Blizzard Entertainment can help with this. I have the cleansed artifact in my inventory but because of a defect in the scenario, missed a stage that prevented completion of the quest. The CSR who responded gave me some snark about it being “old content” which was just disheartening to hear, then closed the ticket so they could ostensibly inflate their resolution metrics. There apparently seems to be no fix for this, no desire from the devs to help, and my legion xmog farming is completely bricked. Please fix this, I am so sick of being treated like a random number by this company. Ensh**tification is real folks. I miss the blizzard that cared.

On the off chance an employee ever reads my post, please review this help article linked below that the company has published and reflect on the resources that were used to write and maintain it https://us.battle.net/support/en/article/51507 and ask yourselves why the defect in the quest wasn’t fixed with that time and money instead.