Completed the “Kun-Lai Summit” achievement on my timerunner, however, did not receive the Chen Stormstout’s hat that was supposed to be the reward. I was able to get the Keg no problem from the Krasarang Wilds achievement without any issue, however.
I checked my mail, nothing, checked in my appearances tab and nothing new. Not sure why this may have happened other than perhaps my inventory being full when achievement was completed?
Since the achievement is account-wide, unfortunately I cannot redo it either.
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I’ve had the same issue as well. Got the achievement, checked everywhere for the item but have not been able to locate it. This was the last item I wanted for remix too.
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Got a ticket response from a GM, unfortunately they aren’t able to add the items manually but it seems that the devs are aware of the issue from our bug reports at least.
There was a blue post stating that it was planned to be fixed with 11.0.2 this last maintenance patch but it didn’t solve it for me. Guessing it might have been pushed back to another window, but good to know they are working on it.