Was doing LFR wings for the week yesterday. Cleared wing 2. Entered wing 1. Cleared all the trash on the way to Tarragrue and engaged the boss with the group.
After a few seconds (and after hitting the boss a few times) I got the “Disconnected from world server” or whatever message it gives when you get dumped back to the login screen. I quickly reconnected and attempted to load back into my character - whole process took maybe about a minute at most. I get the loading screen for the raid, then when that completes, I get the generic Shadowlands loading screen and find myself dumped back in Oribos. I cannot use the instance tool/menu to re-enter the raid.
The one person who I queued with is still in the raid, fighting the boss, and they tell me that I’m not even on the raid roster any more. There was no kick vote or anything, it’s like I was just instantaneously removed from the raid without even being given the chance to reconnect. I had previously thought there was something like a 3-minute “buffer” that gave people a chance to log back in.
Fine, whatever, it’s annoying, but I’ll just requeue. That’s when I notice that it says I already defeated Tarragrue. The boss I was not present for the kill of. The boss I could not loot. The boss that the game itself (incorrectly, in my opinion) removed me from the raid of in the middle of the encounter due to a disconnect.
Sure enough, upon re-entering the raid, re-clearing the trash, and fighting (and killing) that boss with my new group, I can’t loot it.
The only reason I’m doing this LFR on this character is to collect the equipment skins. The only piece I still need the transmogrification unlock for is the chest. Mail chests only drop from Fate Scribe and… Tarragrue. So the game’s bad code just cheated me out of 1 of the 2 bosses that drop the only thing I care about for the week.
I sent in a detailed support ticket and Blizzard’s response was essentially We do not help players when our game cheats them out of their effort and time, if you dislike this response, make a post on the forums so here I am.
Blizzard’s response is more a request for feedback and suggestions.
The system works as it does presently because the game used to have issues with people literally pulling the plug and claiming something should’ve or shouldn’t’ve happened.
If you have a specific idea how the system should work, while keeping the above abuse in mind, Blizzard’s pretty open to new ideas. Keep in mind that no system is perfect, and glitches do occur.
Either don’t immediately remove me from an instance when I disconnect, and let me back into the fight if I reconnect before the boss is slain
-or-
If the system knows that I didn’t kill the boss, then don’t save that boss to my character. I can easily go and re-kill an enemy that I didn’t get credit for due to a disconnection.
The game itself knew I didn’t kill the boss - before I re-queued for LFR, I checked my Great Vault status and it said I had 3/9 bosses killed for the week. It knew I cleared wing 2, but it didn’t show 4/9 because it knew I didn’t kill Tarragrue. If the Great Vault can figure that out, then I should have been able to loot Tarragrue on the second kill. That second kill did indeed count for the vault, despite me not being able to loot it that time.
If the anti-plug-pulling measures hurt innocent players, then those are bad measures and should be adjusted or removed.
If you engaged a boss, the Postmaster will send you any loot that dropped for you that you didn’t pick up. And if the Great Vault says you killed the boss, you can always hope for the item you want to show up there. Either way, this seems like it can just be filed in the “/shrug better luck next week” category.
Maybe your connection dropped before you hit him but you were still seeing action on the client side for that few seconds. Might explain why the raid group you were in tracking the kill but you not getting individual credit?
Yeah idk what’s up with lfr. I leapt across a sylvanas bridge and got instantly disconnected. Upon logging back in is been completely kicked out of the raid and group.
Sucks for them, I was the tank…
Wife was in there with me and just said “where’s your raids frame?”
If you started the encounter then you would have gotten a loot chance regardless of if you DC’ed or not. It just means you did not get loot from that boss or else it would be in the mail.
How is anyone being a troll? We gave the OP the information we have based off the fact that the kill was counted in their raid details and the fact that they didn’t get anything the second time they killed it.
There’s nothing Blizz can do. There’s no way to roll loot for the OP. Telling someone to continuously submit tickets to get banned is not good advice.
We heard the OP’s suggestion, hopefully Blizz will too. In the meantime, the knowledge we have is given. That’s all there is to it. No one is trolling.
I can’t answer that, maybe for vault credit you have to be there at the time the boss dies. if that’s the case, it’s certainly inconsistent, because tagging the boss is sufficient to get on the loot table, and the postmaster will send you an item if you were awarded one.
people not telling you what you want to hear doesn’t mean they’re trolling.
Had a similar situation happen on an alt, even though i died to the mechanic of a boss even though i was locked out, after having to run back after getting no rezzes after i derped on some trash, and didn’t get vault credit or loot credit, only “kill” credit on the raid info, then after sending several tickets explaining very specifically my problem (after getting several “Oh yeah dat stygia loss sucks.” copy-pasted responses) they finally said “oh yeah we can’t help with that, tough luck lmao.”
people not telling you what you want to hear doesn’t mean they’re trolling.