I think Paants was only suggesting it as a “worst case scenario”, a last resort effort if Blizzard refused to give a refund. As I said, though, Blizzard hasn’t made an official announcement, which I’d take as a good sign that they intend to do something but simply haven’t made a final decision yet. Now that most people are back from vacations, I think it’d be reasonable to expect an announcement this week.
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Mine arrived today, Broken. Wow seriously how poop of a job with 4 little pieces of styrofoam. All hinges were broken and 2 pieces of acrylic. Is Blizzard sending out replacements? If so my order # is 103446883
Sorry, the forums are not a point of contact. You need to go here: https://gear.blizzard.com/us/customer/account
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I don’t think Blizzard has decided what they are going to do about the situation. There’s reason to believe they will be announcing something this week.
Would you mind sharing said reason? I haven’t seen anything in my browsing, information like that is crucial.
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Crucial???
Yes, what information do you have that nobody else does?
You don’t make a statement like that without citations to official information from Blizzard.
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It’s important we provide accurate and relevant information.
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Whoa… settle down there people.
It’s in this very thread (and a couple others). Last week a Blizzard rep told a customer that they would have an update in 3-5 business days. It’s been a week since then, so well beyond that 3-5 day window. The holiday season and vacations may have pushed it back a bit. So with people coming back this week along with the earlier comment from the Blizzard rep, there’s reason to believe they should have something to announce this week. So that’s actually two reasons to believe an update is coming this week.
Not sure why that’s crucial, but there you go. Ok?
I believe it would be considered crucial to cite the basis of your speculation because the folks who purchased these items very much would like to know what will be done to help resolve the issue and what they may or may not need to do to get that resolution.
Guesswork, based on the very limited information that our Support staff has had, and been upfront about, tends to cause confusion and anxiety.
As there are other threads about the same issue, and this one is devolving into the traditional back and forth that generally happens, I’m going to lock this one up.
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