Character will not load in after maintenance

Support Customer Support
608

Things should be recovering, Bettysavage. Our teams continue to monitor those realms and instances.

3 Likes
609

I used my ardenweald wolf blink in the maw and i got stuck i think i got stuck in the ground and i crashed, now whenever i try to load my character i crash immediately again.

610

ITS FIXED BOIS!!! wOOOT!

1 Like
611

That sounds like your character is in a position that the system is having trouble loading. It should move it automatically within 15 minutes or so. If it doesn’t, use the self-help option to unstick the character.

1 Like
612

its fixed now! thank you!

1 Like
613

Is that system actually back up? It was down a little while ago.

614

Hmm, I just got in for the day so not sure. I hadn’t heard anything but I think everyone was a bit distracted by this. It’s likely that the feature wasn’t able to function while this was going on. Now that things are clearing up, perhaps it can.

1 Like
615

I got the same issue lets us PLAY!

616

Yeah and blizz says “fixed” and it’s still not been waiting 2 hours to log in my main and literally am wasting my day off

617

hey man relax, they’re workin on it.

618

For those still experiencing an issue logging in, assuming this is on a specific character, can you try using the Stuck character service?

619

Tried using the Stuck Character service and the page times out after clicking “Continue” and the button becomes unclickable. After a while the page auto-refreshes and the “Continue” button becomes clickable but the process just repeats itself.

It is uncannily reminiscent of the Torghast bug itself.

1 Like
620

I have one character stuck in the maw, now another fell through the world flying to revendreth and got ported to westfall. Just bring down the servers at this point, its a mess.

621

I’ve already tried stuck character service and resetting my addons. Neither worked. All of us better have our soul ash maxed for the week, for wasting our time