Character transfer issues

So roughly 60 hours ago I began a character transfer on wow classic era. I’ve done a handful of these in the past when they offered free transfers off the more desolate clusters. Never had any issues before usually took 5minutes to an hour tops.

When at the purchase screen for this transfer it listed 6-10 hour wait time. So I waited a full 24 hours before opening a ticket as is recommended by blizzards Q&A page.

27 hours later I receive a message about my ticket saying that it’s been looked into and is completely resolved.

I thought it was odd that no one whispered me at that time because I was in-game when the response posted.

I log out to check on the character and it is still in the exact same position, has the transfer symbol next to his name and is unable to log into the character.

Anyone else have a similar situation? In the process of the second ticket for it probably another day before I hear anything back.